---
description: Learn how CustomerBase can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CustomerBase.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomerBase Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [CustomerBase](/software/2075700/customerbase)

# CustomerBase

Canonical: https://www.getapp.co.uk/software/2075700/customerbase

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Next: [Next page](https://www.getapp.co.uk/software/2075700/customerbase?page=2)

> CustomerBase is a customer relationship management (CRM) solution for small businesses that helps manage sales, operations, client services, and reputation. The platform allows users to send invoices, schedule and dispatch employees, create estimates, generate reviews, and accept online payments.
> 
> Verdict: Rated **5.0/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 49 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CustomerBase

## Commercial Context

- **Pricing Details**: Please contact CustomerBase for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.co.uk/directory/316/appointments-scheduling/software)
- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)
- [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software)

## Alternatives

1. [LeadSquared](https://www.getapp.co.uk/software/101405/leadsquared) — 4.3/5 (167 reviews)
2. [Commusoft](https://www.getapp.co.uk/software/106265/commusoft) — 4.7/5 (211 reviews)
3. [Virtuagym](https://www.getapp.co.uk/software/102773/virtuagym) — 3.8/5 (265 reviews)
4. [Mailchimp](https://www.getapp.co.uk/software/8268/mailchimp) — 4.5/5 (17676 reviews)
5. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1001 reviews)

## Reviews

### "Amazing Service" — 5.0/5

> **Maria** | *3 December 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: They actually take the time to understand you and show you the system.
> 
> **Cons**: Nothing really\! They explained everything throughly and answered all my questions.

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### "Very pleased with Customer Base" — 5.0/5

> **Alleen** | *4 December 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] was patient and kind. He walked me through the entire invoice creating process
> 
> **Cons**: When \[sensitive content hidden\] was trying to explain the process to me, her English was  very hard for me to understand
> 
> \[sensitive content hidden\] was AMAZING\!\!
He took all the time that I needed to answer all of my questions

-----

### "Jose Gonzalez Electrical Service LLC" — 5.0/5

> **Jose** | *26 August 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10
> 
> **Pros**: Just how she took the time to explain everything and was so patient with me.
> 
> **Cons**: There was nothing I have to say as far as something bad because everything so far has been very nice.
> 
> So far it has been very good experience

-----

### "Great service" — 5.0/5

> **Daryl** | *12 March 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: They are accommodating and very helpful\!
> 
> **Cons**: Nothing…everything was smooth. I can’t think of anything I didn’t like
> 
> It was great, she was very informative, patient  helpful

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### "Great Product" — 5.0/5

> **Salem** | *19 November 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and professional. It is not clunky.
> 
> **Cons**: Nothing. It is a good software that anyone can use.
> 
> I am satisfied. Easy to use app and software.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2075700/customerbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customerbase/> |
| en-AE | <https://www.getapp.ae/software/2075700/customerbase> |
| en-AU | <https://www.getapp.com.au/software/2075700/customerbase> |
| en-CA | <https://www.getapp.ca/software/2075700/customerbase> |
| en-GB | <https://www.getapp.co.uk/software/2075700/customerbase> |
| en-IE | <https://www.getapp.ie/software/2075700/customerbase> |
| en-NZ | <https://www.getapp.co.nz/software/2075700/customerbase> |
| en-SG | <https://www.getapp.sg/software/2075700/customerbase> |
| en-ZA | <https://www.getapp.za.com/software/2075700/customerbase> |

-----

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