---
description: Learn how Lerno can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Lerno.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lerno Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Data Platforms (CDP)](/directory/1425/customer-data-platform/software) > [Lerno](/software/2076806/lerno)

# Lerno

Canonical: https://www.getapp.co.uk/software/2076806/lerno

> Lerno is a cloud-based AI platform for B2B SaaS and FinTech sales and marketing teams that aggregates customer conversations into deal.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Lerno

\* Cuts customer insight extraction time from an average of 20 weeks to minutes by aggregating and analyzing conversation data automatically, with results updated in real time.
\* Reduces reliance on a dedicated data team by centralizing intelligence functions within the platform, eliminating overhead that can reach $520,000 annually.
\* Aligns sales and marketing teams around a shared, continuously updated voice-of-customer data layer, replacing assumptions and anecdotal feedback with structured conversation analysis.
\* Surfaces objections, action items, risks, and decision criteria at the deal level through AI-generated summaries, giving sales teams real-time pipeline visibility and deal execution support.
\* Detects competitor mentions across call transcripts and surfaces objection trends and competitive signals, supporting informed positioning and messaging decisions.
\* Aggregates buyer insights across segments and buying groups via customizable Buyer Insights reports, allowing go-to-market teams to scope analysis by account or data source.
\* Captures and transcribes sales calls automatically through Google Calendar and Microsoft Calendar integrations, removing manual note-taking from the sales workflow.
\* Syncs notes and insights from every customer engagement directly into connected CRM platforms, keeping pipeline records current without manual data entry.
\* Supports conversation analysis in 16 languages, extending intelligence capabilities across multilingual sales teams and international markets.
\* Integrates with Gong, Chorus, CRM platforms, and review websites, consolidating multiple data sources into a single intelligence layer without requiring custom data infrastructure.
\* Applies NLP, sentiment analysis, topic clustering, and pattern detection across thousands of customer interactions without using customer data to train public models, maintaining data privacy standards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lerno

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Polish, Russian, Spanish, Ukrainian
- **Available Countries**: United Kingdom

## Features

- Activity Dashboard
- Customer Database
- Customer Profiles
- Customer Segmentation
- Data Integration
- GDPR Compliance
- Lead Qualification
- Multiple Data Sources
- Personalisation
- Real-Time Analytics
- Real-Time Data
- Recommendations
- Third-Party Integrations

## Integrations (5 total)

- Google Meet
- HubSpot CRM
- Microsoft Teams
- Salesforce Tool Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Data Platforms (CDP)](https://www.getapp.co.uk/directory/1425/customer-data-platform/software)

## Related Categories

- [Customer Data Platforms (CDP)](https://www.getapp.co.uk/directory/1425/customer-data-platform/software)
- [AI Sales Assistant Software](https://www.getapp.co.uk/directory/3872/ai-sales-assistant/software)

## Alternatives

1. [ContactPigeon](https://www.getapp.co.uk/software/110577/contactpigeon) — 5.0/5 (304 reviews)
2. [Meiro](https://www.getapp.co.uk/software/2075494/meiro) — 4.9/5 (22 reviews)
3. [Klaviyo](https://www.getapp.co.uk/software/105931/klaviyo) — 4.6/5 (539 reviews)
4. [Manago AI](https://www.getapp.co.uk/software/100274/salesmanago-marketing-automation) — 4.5/5 (251 reviews)
5. [Apollo.io](https://www.getapp.co.uk/software/122751/apollo-io) — 4.5/5 (398 reviews)

## Reviews

### "great meeting note taking tools" — 4.0/5

> **Ikhwanul** | *23 May 2024* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: he can transcribe meetings and summarize them. I no longer need an assistant to record meeting results.
> 
> **Cons**: currently I have to subscribe to the highest plan to be able to transcribe in my language (bahasa indonesia).

-----

### "Excellent Tool" — 5.0/5

> **Ifeanyi** | *9 May 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: The most important thing I like about Lerno is the fact that it takes note for me during meetings and helps me to note tasks that I am supposed to carry out after each meeting.
> 
> **Cons**: Nothing for now. I am an satisfied user of this tool
> 
> My whole experience with Lerno is a good one and I would recommend

-----

### "Sales calls just leveled up 100x" — 5.0/5

> **Kevin** | *15 May 2024* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: It's ease of use, intuitive UI/UX, and how powerful the AI analysis can be
> 
> **Cons**: Difficulty integrating with no business email domain, but Tunde gave me a workaround\!
> 
> Couldn't have asked for better\!  It has made my life much better\!

-----

### "Very impressed" — 5.0/5

> **Adam** | *29 May 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: AI bot integration.  Very conveniant tu use
> 
> **Cons**: Only pulled data frkm zohi, no push.  That would have bwwn nice

-----

### "Impressive startup helping to uncover key insights" — 5.0/5

> **Oseme** | *16 May 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I found the onboarding process quite smooth. I was able to get the team onboarded within a couple hours. The buyer insights feature looks really promising.
> 
> **Cons**: Additional integrations for VOIP solutions.
> 
> My overall experience has been good. We've found the product effective at helping us understand what our customer pain points are and have used that to improve our sales processes.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2076806/lerno)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/lerno/> |
| en-AE | <https://www.getapp.ae/software/2076806/lerno> |
| en-AU | <https://www.getapp.com.au/software/2076806/lerno> |
| en-CA | <https://www.getapp.ca/software/2076806/lerno> |
| en-GB | <https://www.getapp.co.uk/software/2076806/lerno> |
| en-IE | <https://www.getapp.ie/software/2076806/lerno> |
| en-NZ | <https://www.getapp.co.nz/software/2076806/lerno> |
| en-SG | <https://www.getapp.sg/software/2076806/lerno> |
| en-ZA | <https://www.getapp.za.com/software/2076806/lerno> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"Lerno","description":"Lerno is a cloud-based AI intelligence platform designed for B2B sales and marketing teams, particularly within SaaS and FinTech organizations. It aggregates customer conversations from sales calls, CRM notes, support tickets, and review websites into a unified intelligence layer, surfacing buyer insights, deal-level summaries, and voice-of-customer data. Targeted at small to mid-sized businesses without dedicated data teams, Lerno reduces the time required to extract customer insights from an average of 20 weeks to minutes, with updates delivered in real time. The platform integrates with CRM platforms, Gong, Chorus, Google Calendar, and Microsoft Calendar, automatically syncing notes and insights from every customer engagement.\n\nCore capabilities include Buyer Insights reports that aggregate conversation data across segments and buying groups, deal execution dashboards with AI-generated summaries covering next steps, competitive risks, objections, and decision criteria, and competitive intelligence that detects competitor mentions across call transcripts. Call recording captures and transcribes sales calls via calendar integrations, and conversational analysis supports 16 languages. Customizable reports can be scoped to selected accounts and data sources, giving go-to-market teams granular control over the intelligence they surface.\n\nLerno applies natural language processing, sentiment analysis, topic clustering, pattern detection, and competitive signal extraction across unstructured conversation data using a combination of AWS AI services and custom fine-tuned NLP models. Pre-trained models are applied without retraining on customer data, and customer data is not used to train public models. Sales and marketing teams gain a shared, continuously updated view of voice-of-customer data, supporting data-backed messaging decisions and improved pipeline accuracy without requiring a dedicated data or analytics function.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a93400c1-c5fd-4668-ba29-a41f72db148b.png","url":"https://www.getapp.co.uk/software/2076806/lerno","@id":"https://www.getapp.co.uk/software/2076806/lerno#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/software/2076806/lerno#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Data Platforms (CDP)","position":2,"item":"/directory/1425/customer-data-platform/software","@type":"ListItem"},{"name":"Lerno","position":3,"item":"/software/2076806/lerno","@type":"ListItem"}]}]}
</script>