---
description: Learn how Square Feedback can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Square Feedback.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Square Feedback Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Square Feedback](/software/2076882/square-feedback)

# Square Feedback

Canonical: https://www.getapp.co.uk/software/2076882/square-feedback

> Square Feedback is a customer feedback software that enables businesses to have direct, private communication with customers. The system allows customers to provide feedback directly through their digital receipts, creating an open line of communication to resolve issues before they escalate.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Square Feedback

Collects customer feedback directly through digital receipts, enabling private communication to resolve issues before they become public reviews&#10;Integrates feedback with transaction records to provide context for more informed responses&#10;Provides real-time customer satisfaction tracking on the POS and dashboard to identify what's working well and opportunities for improvement&#10;Allows responding to feedback and issuing refunds or coupons directly through the platform to turn unhappy customers into loyal patrons&#10;Filters feedback by date, category, and location to precisely track the impact of changes over time

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Chat/Messaging
- Customer Experience Management
- Data Visualisation
- Feedback Management
- Performance Metrics
- Sentiment Analysis
- Survey/Poll Management

## Integrations (1 total)

- Square Point of Sale

## Support Options

- Phone Support

## Category

- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [ReputationStacker](https://www.getapp.co.uk/software/2071031/reputationstacker) — 4.9/5 (43 reviews)
4. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (180 reviews)
5. [SurveyMonkey](https://www.getapp.co.uk/software/2371/surveymonkey) — 4.6/5 (10426 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2076882/square-feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/square-feedback/> |
| en-AE | <https://www.getapp.ae/software/2076882/square-feedback> |
| en-AU | <https://www.getapp.com.au/software/2076882/square-feedback> |
| en-CA | <https://www.getapp.ca/software/2076882/square-feedback> |
| en-GB | <https://www.getapp.co.uk/software/2076882/square-feedback> |
| en-IE | <https://www.getapp.ie/software/2076882/square-feedback> |
| en-NZ | <https://www.getapp.co.nz/software/2076882/square-feedback> |
| en-SG | <https://www.getapp.sg/software/2076882/square-feedback> |
| en-ZA | <https://www.getapp.za.com/software/2076882/square-feedback> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"Square Feedback","description":"Square Feedback is a customer feedback software that enables businesses to have direct, private communication with customers. The system allows customers to provide feedback directly through their digital receipts, creating an open line of communication to resolve issues before they escalate.\n\nWith Square Feedback, businesses can view customer feedback in real-time through their Square Dashboard or Point of Sale application. The feedback is connected to transaction records, providing valuable insights to inform more appropriate and effective responses. Businesses can use the system to issue refunds, send coupons, or simply have a constructive dialogue to turn unhappy customers into loyal patrons. The advanced filtering capabilities allow businesses to track progress over time, identifying areas for improvement based on customer sentiment.\n\nSquare Feedback helps businesses manage customer feedback from anywhere. The rich customer insights, such as visit frequency and average spend, enable more informed responses tailored to each individual. Square Feedback seamlessly integrates into the digital receipt process, giving customers a convenient way to share their experiences privately. By resolving issues discreetly, businesses can enhance customer loyalty and protect their online reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/031664ea-6b60-4f04-ac09-93d13524b6c5.png","url":"https://www.getapp.co.uk/software/2076882/square-feedback","@id":"https://www.getapp.co.uk/software/2076882/square-feedback#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/software/2076882/square-feedback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"Square Feedback","position":3,"item":"/software/2076882/square-feedback","@type":"ListItem"}]}]}
</script>
