---
description: Learn how Mava can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Mava.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mava Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Mava](/software/2077294/mava)

# Mava

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> Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.
> 
> Verdict: Rated **4.8/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Mava

Manage support requests from web, email, Telegram \& Discord from one shared inbox

Track support metrics and improve your operations

Use AI to automatically respond within private tickets and community channels, 24/7, in 100+ languages.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 31 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mava

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Mava's pricing is based on support request consumption and feature access. Seats and integrations are unlimited.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 10 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Escalation
- Alerts/Notifications
- Chat Transcript
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer History
- Customizable Fields
- Dashboard
- Email Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management

## Integrations (3 total)

- Discord
- Slack
- Telegram

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4088 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1787 reviews)
3. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Wati](https://www.getapp.co.uk/software/2068239/wati) — 4.6/5 (204 reviews)
5. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1134 reviews)

## Reviews

### "Game-Changer in Project Management" — 5.0/5

> **Shubham** | *9 July 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: I loved how easy mava was to organize tasks and collaborate seamlessly with my team. Mava is a game-changer for project management, making complex tasks feel effortless. Highly recommended\!
> 
> **Cons**: Mava was occasional slow during peak usage times, which impacted loading speeds and responsiveness.

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### "Mava's UI is best" — 5.0/5

> **Mittu** | *1 September 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like using Mava because it made it easy to manage support tickets. Its user friendly interface is the best thing about it.
> 
> **Cons**: If there was more option for customization it'd be great.

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### "Best Support Provider" — 4.0/5

> **Lalbabu** | *4 January 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: The thing which i like about Mava is that they are using AI to given every possible answer, it is user friendly and easy to use everyone should give it a try
> 
> **Cons**: As Mava is new in the market i did not see any cons or the features till now that i dislike about Mava , they are doing great.
> 
> My overall experience with Mava is awesome and  when i say it i absolutely mean it.

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### "Everything is at one place" — 5.0/5

> **Arundhati** | *25 July 2024* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Mava Ui is very simple and easy to use. anyone can easily use mava
> 
> **Cons**: Sometime it takes time to load on my desktop

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### "Best customer support" — 5.0/5

> **Verified Reviewer** | *8 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lot's of features, like customer support,pre configured response, analysis 
Manage support request from web 
Track the support
> 
> **Cons**: I didn't find any cons, it's a solid product for the customer support
> 
> My overall experience with mava is awesome and it is worth it

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2077294/mava)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/mava/> |
| en-AE | <https://www.getapp.ae/software/2077294/mava> |
| en-AU | <https://www.getapp.com.au/software/2077294/mava> |
| en-CA | <https://www.getapp.ca/software/2077294/mava> |
| en-GB | <https://www.getapp.co.uk/software/2077294/mava> |
| en-IE | <https://www.getapp.ie/software/2077294/mava> |
| en-NZ | <https://www.getapp.co.nz/software/2077294/mava> |
| en-SG | <https://www.getapp.sg/software/2077294/mava> |
| en-ZA | <https://www.getapp.za.com/software/2077294/mava> |

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