--- description: Learn how EmpowerDB can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for EmpowerDB. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EmpowerDB Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [EmpowerDB](/software/2078082/empowerdb) # EmpowerDB Canonical: https://www.getapp.co.uk/software/2078082/empowerdb Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2078082/empowerdb?page=2) > EmpowerDB provides a secure cloud-based data management solution created specifically for the unique needs of victim service organizations. It offers zero-knowledge encryption, which means the data on the servers is encrypted with a key that only the user knows. > > Verdict: Rated **4.7/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of EmpowerDB \- Zero knowledge encryption ensures data security and privacy - Automated funder reports save time and effort - Commitment to the cause of victim service organizations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EmpowerDB - **Founded**: 2008 ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: https://www.empowerdb.com/\#pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Tracking - Case Notes - Client Management - Compliance Management - Customer Database - Customisable Reports - Data Analysis Tools - Data Capture and Transfer - Data Integration - Data Migration - Data Quality Control - Data Security - Database Support - Document Storage - Full Text Search - Information Governance - Interactive queries - Master Data Management - Real-Time Reporting - Reminders ## Category - [Social Work Case Management Software](https://www.getapp.co.uk/directory/1527/social-work-case-management/software) ## Related Categories - [Social Work Case Management Software](https://www.getapp.co.uk/directory/1527/social-work-case-management/software) - [Data Management Software](https://www.getapp.co.uk/directory/633/data-management/software) ## Alternatives 1. 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They work closely with you to develop specific solutions to unique problems organizations may come into contact with. They also are very knowledgeable about funder requirements, specifically on the federal level, and take a proactive approach to shifting coding and reports on their end to limit the burden on the program itself. They have nearly limitless patience as far as I can tell and I so appreciate the work they do. > > **Cons**: There are some limitations to customization which can lead to having to choose certain measures over others. Although I consider EmpowerDB highly customizable in many ways, there are some limits to what can be added causing you to have to choose what you think is most important rather than being able to have all comprehensive data. It can be frustrating when you're trying to collect data on several different factors. Also, sometimes they are hesitant to make requested changes. I understand they are trying to avoid problems down the line with requested changes but I do find myself getting frustrated when I submit a request but then have to justify my request several times. For example, programs are not allowed to add their own funders. I know why they do this, because it impacts reports, but I am very much aware of our internal program and reporting requirements and sometimes I wish they just trusted me to be able to add my own funder. Also, submitting a ticket can be cumbersome because there are so many required fields and so much needed information. At times, it would be helpful just to connect for a conversation rather than trying to get an issue to fit within their specific framing. > > Overall I find this to be an extremely dynamic product with many more pros than there are cons. We made the switch several years ago and rate this program much, much higher than previous programs. I encourage all programs to consider EmpowerDB when choosing a database. Their team is full of capable, intelligent, and transparent folks. ----- ### "Non-Profit Social Services Data Management" — 5.0/5 > **Rosemarie** | *30 July 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We have been able to tailor our data documentation and reporting needs to a variety of funded services. EmpowerDB Staff has been very helpful in helping us to tailor our data program to be responsive to our needs. Utilizing EmpowerDB, over the past several years, has been an incredible learning opportunity for me and a huge benefit for our agency. We have recommended EmpowerDB to other awardees of CALOES funds in California. > > **Cons**: Navigating the Database Suport sometimes feels like going to down Alice's Rabbit Hole, trying to decide which category I need to report. Often, when needing to attach more than one link to my inquiries to Database Support,I need to leave my incomplete request to find and copy second link and I lose my already written request. Therefore, I needed to write request again. It look years to figure out how to include more than one link. > > Extremely helpful. 7 years ago, when we first acquired EmpowerDB services, I came from a history of individual client hard copy file reviews and. hand counting services. EmpowerDB worked with me to develop our database and continued to meet our growing needs. I am relieved that EmpowerDB has created a database platform that can capture documentation and information in a simpler and more comprehensive manner. ----- ### "Empower DB" — 4.0/5 > **Shaifali** | *30 July 2024* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: The customization of the variables according to the agency's specification. > > **Cons**: The home screen did not open to the data points requested. ----- ### "Great database for nonprofit / human service organization" — 5.0/5 > **Tara** | *30 July 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: It has been great to use EmpowerDB for both client data and training data. We are able to build the database in a way that makes sense to our organization. When we get stuck, the team really invests in helping us figure out things. > > **Cons**: A few of the fields in the training portion of our database don't fully capture what we need, but it still works. > > Great\! We like the reports, the user friendliness and the support staff. ----- ### "Confidentiality Features & Funder Reporting Capabilities" — 5.0/5 > **Hannah** | *31 July 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Compatibility with OVC Reporting Requirements, ease of use, and encryption > > **Cons**: Price is reasonable compared to other software but the free option doesn't support OVC/HUD reporting > > EmpowerDB is the most comprehensive, secure, and easy-to-use software for tracking client data for DV victims. The reports are customized to exactly match funder reports (HUD, OVC) while maintaining complete client confidentiality. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2078082/empowerdb?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2078082/empowerdb) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data