Breely

Simple calendar layout, easy form creation, excellent customer-facing experience for using things like packages and managing appointments.

We'd like if there was an app as it would allow for easier event management by our contractors for events. We are also a little uncertain about the product's longevity simply given that it isn't well known and hasn't been around long. I think the AI form building is incredible, however it's at the detriment of being less fluent in navigating the software personally.

I've been incredibly impressed by the overall robustness, especially the ability to maintain not just more classic scheduling but subscriptions, packages, and classes in one space.

It's clunky and not always the most intuitive. The conditional logic, while appreciated compared with so many platforms without it, is nonetheless quite limited and an incredibly unfriendly UX. I've also already encountered a couple glitches. And Breely's lacking several features that are key for me and, I imagine, many other industries, such as the ability to set a meeting as a call, offer location options without creating separate forms, or any type of meeting poll.

Breely is an easy to use but advanced appointment booking and management platform. I was looking for a booking platform that would help me use Square payments, allow to create different availability for each team member, create custom emails, be good value for my money, and have an excellent customer support. I found all this and more in Breely! I can have all I was looking for, plus create gift vouchers, discount codes for my clients, and create forms like T&C's agreements, waiting lists or email preferences. I am very happy with Breely, and my clients noticed the difference!

One thing that I didn't like was that in order to automate newsletter submissions, I would need to use a paid subscription to Zapier, so Zapier would use webhook to extract my clients data from Breely into MailerLite. Unfortunately, webhooks in Zapier are only on a paid plan. So for now I transfer my client's data manually, but my husband is a programmer, so hopefully he will create a free workaround for me.

The support team at Breely is fantastic. It's a small but mighty squad and it may take a day for them to get back to you, but you get actual support tailored to your situation (nothing copy/pasted or AI generated). They also have weekly "office hours" where you can get live support on a Google Meet call.

Breely is quite new, so some features don't exist yet or aren't fully developed. However, the team is constantly pushing out updates, and those updates include small "quality of life" improvements, not just shiny new features. They're also very upfront and honest about when to expect changes, unlike other programs I've used that say a feature or fix is "in the works" but never comes.