--- description: Learn how 20X can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for 20X. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 20X Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [20X](/software/2079164/20x) # 20X Canonical: https://www.getapp.co.uk/software/2079164/20x Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2079164/20x?page=2) > 20X CRM streamlines booking, timesheets, compliance, recruitment, invoicing, and payroll, all through a branded agency app for workers > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of 20X Workforce Management- \*Shift Booking, Scheduling, and Broadcasting Effortlessly manage shifts, create optimised schedules, and instantly communicate updates to your workforce through a custom-branded mobile app, ensuring seamless coordination and engagement. \* Online Timesheet Management with Worker App: Empower your workers to track their time accurately, submit timesheets electronically, and access vital information anytime, anywhere, through the intuitive mobile app. \*Invoicing and Payroll Integration: Streamline your financial operations with automated invoicing and seamless integration with your existing payroll software. Core Compliance Management- \*Customisable Compliance Workflows: Tailor screening processes to your unique needs, ensuring flexibility and adaptability across departments and regulations. \*Real-Time Compliance Monitoring and Alerts: Stay ahead with instant notifications for non-compliance events or approaching deadlines, proactively mitigating risks. \*Enhanced Role-Based Access Control (RBAC) Implement granular permissions based on roles, locations, and even individual users, fortifying data security and compliance. \*Automated Audit Trail Generation Maintain transparency and accountability with automatically generated, detailed logs of every action within the system. \*Automated Compliance Checklists Create and automate checklists to ensure all compliance tasks are completed and tracked efficiently \*Compliance Updates Manage and document all compliance updates, ensuring your CRM stays aligned with the latest regulations. Comprehensive Background \& Compliance Checks- \*Police/Criminal Check, Overseas Police Check, Proof of Identity, Proof of Eligibility (Right to Work), Professional Registration Verification, Contract with Occupational Health Provider, Insurance Verification, Temporary Worker Contract Verification, Professional Indemnity Insurance, Employment History Verification, Reference Verification \*Periodic Reviews Schedule and track regular compliance reviews, capturing findings, actions, and future review dates. Document \& Data Management- \*Integrated E-Signature and Approval Workflow Streamline document approvals with legally compliant electronic signatures, reducing paper-based processes. \*Advanced Data Privacy Management Effortlessly manage consent, data access requests, and data deletion, ensuring compliance with GDPR and other privacy regulations. \*Document Upload, Verification \& Expiry Tracking. Centralise document management with secure storage, automated verification, and proactive expiry tracking. \*Reporting \& Analytics Compliance Dashboard: Gain real-time visibility into compliance status, tasks, and performance metrics through customisable dashboards. \*Compliance Reports Generate comprehensive reports with summaries, recommendations, and detailed insights to support decision-making and audits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Crown Software Solutions - **Founded**: 2020 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Applicant Tracking - Appointment Management - Appointment Scheduling - Automated Scheduling - Background Screening - Billing & Invoicing - CRM - Calendar Management - Candidate Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Configurable Workflow - Contact Management - Customisable Branding ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.getapp.co.uk/directory/937/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.getapp.co.uk/directory/937/healthcare-crm/software) - [Staffing Agency Software](https://www.getapp.co.uk/directory/1583/staffing-agency/software) - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) - [Medical Scheduling Software](https://www.getapp.co.uk/directory/68/medical-scheduling/software) - [Nurse Scheduling Software](https://www.getapp.co.uk/directory/1719/nurse-scheduling/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [ShiftWizard](https://www.getapp.co.uk/software/132419/shiftwizard) — 4.4/5 (723 reviews) 3. [ShiftCare](https://www.getapp.co.uk/software/2050072/shiftcare) — 4.6/5 (144 reviews) 4. [Entire OnHire](https://www.getapp.co.uk/software/2044727/entire-recruit) — 4.8/5 (15 reviews) 5. [QGenda](https://www.getapp.co.uk/software/122503/qgenda) — 4.2/5 (68 reviews) ## Reviews ### "Essential Workforce Tool for Healthcare Agencies" — 4.0/5 > **Manisha Jain** | *21 January 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The software has been a game-changer for our healthcare agency, streamlining workforce management, ensuring compliance, and improving overall efficiency. Its user-friendly design, seamless integration with other systems, and scalability make it an ideal solution for agencies of any size. The reporting tools simplify meeting regulatory requirements, while the responsive support team ensures we can focus on delivering quality healthcare services. It's a reliable and valuable asset for optimizing operations. > > **Cons**: Upcoming features will add benefit in smoother communication ----- ### "Good Recruitment Software" — 4.0/5 > **Emanuel** | *10 October 2024* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: It is very good for for initial shortlisting stage, and for collecting staff documents and trainings. Good for keeping up with compliance for staff. > > **Cons**: There are no training videos so we can learn the software in our own time. Some of the features are not user friendly, not easy to use with training. > > Overall we have been happy with the software, although we are not using it's full capabilities and features. ----- ### "Onboarding and Compliance Checks" — 3.0/5 > **Rajvi** | *17 June 2025* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: The dedicated staff team who were available for support round the clock. This made a difference especially whilst the portal was being developed. It's easy to navigate once you have had the training and the team are always there to help. Especially Pavi \& Vincy. > > **Cons**: There wasn't anything that I could fault. Though the app was being developed at the time we joined, it offered more than what we needed at the time. > > Our experience of using 20x has been positive. The support that was available throughout using the portal made a huge difference. ----- ### "Great CRM with Excellent Support" — 5.0/5 > **Janki** | *10 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Outstanding\! The support team is quick to respond and genuinely helpful. They made the onboarding process smooth and continue to provide exceptional assistance. > > **Cons**: Sometimes the system can feel a bit slow when handling large amounts of data, and a few features could be more customizable. However, the support team is always quick to help, so it hasn’t been a big issue. > > Great Experience and Service. The interface is clean and intuitive. It’s easy to access, update, and manage records in real time. ----- ### "excellent team" — 5.0/5 > **lingareddy** | *7 May 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: we are using this software from years, all the features are amazing and all about the support, i mainlly feel the support is excellent and very good > > **Cons**: all staff are very good trained and respond within minuts, these people are amazing > > all appp features are very good, no company will respond in minutes ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2079164/20x?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2079164/20x) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data