---
description: Learn how Laivly can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Laivly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Laivly Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Note-Taking Software](/directory/3812/note-taking/software) > [Laivly](/software/2079739/laivly)

# Laivly

Canonical: https://www.getapp.co.uk/software/2079739/laivly

> Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Laivly

\- Laivly is an all-in-one agentic AI platform with full agent assist. But it’s also a strategy, a partner, and a path to ROI. Born in the contact center. Proven results. Ready to get to work.

-Sidd is an AI agent that can support your customer service team or work independently, bringing together technology and contact center operations in a uniquely functional way. Use Sidd Studio to create and deploy your AI agents with ease and data insights to validate and modify them—no APIs or coding required.

-Sidd Duo supports your agents with real-time guidance, automated case notes, and cross-system research. Sidd also drafts on-brand, intent-driven responses, helps with policy enforcement, and more—all while gathering actionable insights into both agent and customer behavior.

-Sidd Solo takes action on customer interactions, performing order look-ups, cross-system research, and other complex workflows independently, from start to finish. When necessary, Sidd consults with human agents—rather than abruptly handing off cases.

-Sidd Studio is your intuitive control center, translating your plain-language prompts into Sidd Duo and Sidd Solo solutions in minutes. Easily create and deploy Sidd AI agents into your current workflows to operate independently or as support for your human agents.

## About the vendor

- **Company**: Laivly

## Commercial Context

- **Pricing Details**: Please contact Laivly for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Estonian, Finnish, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 16 more

## Features

- API
- Activity Dashboard
- Automatic Transcription
- Chatbot
- Communication Management
- Customer History
- For Contact Centers
- For eCommerce
- Generative AI
- Interaction Tracking
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Notes Management
- Performance Metrics
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Note-Taking Software](https://www.getapp.co.uk/directory/3812/note-taking/software)

## Related Categories

- [Note-Taking Software](https://www.getapp.co.uk/directory/3812/note-taking/software)
- [Transcription Software](https://www.getapp.co.uk/directory/2035/transcription/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Conversation Intelligence](https://www.getapp.co.uk/directory/3884/conversation-intelligence/software)

## Alternatives

1. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
2. [Genesys Cloud CX](https://www.getapp.co.uk/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
3. [inconnect](https://www.getapp.co.uk/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [Tiledesk](https://www.getapp.co.uk/software/2061511/tiledesk) — 4.6/5 (154 reviews)
5. [ServiceNow Customer Service Management](https://www.getapp.co.uk/software/2058097/servicenow-customer-service-management) — 4.4/5 (151 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2079739/laivly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/laivly/> |
| en-AE | <https://www.getapp.ae/software/2079739/laivly> |
| en-AU | <https://www.getapp.com.au/software/2079739/laivly> |
| en-CA | <https://www.getapp.ca/software/2079739/laivly> |
| en-GB | <https://www.getapp.co.uk/software/2079739/laivly> |
| en-IE | <https://www.getapp.ie/software/2079739/laivly> |
| en-NZ | <https://www.getapp.co.nz/software/2079739/laivly> |
| en-SG | <https://www.getapp.sg/software/2079739/laivly> |
| en-ZA | <https://www.getapp.za.com/software/2079739/laivly> |

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