--- description: Learn how monday service can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for monday service. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: monday service Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [monday service](/software/2079989/monday-service) # monday service Canonical: https://www.getapp.co.uk/software/2079989/monday-service Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/2079989/monday-service?page=2) > monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues. > > Verdict: Rated **4.6/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of monday service It enables teams to visualize all service metrics with comprehensive dashboards and analytics. Teams can personalize every aspect of operations with no-code automations and AI. The platform can be integrated with communication and IT tools, such as Slack, DocuSign, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 108 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$31.00 - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Turkish - **Available Countries**: Australia, Canada, Israel, New Zealand, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Application Management - Asset Lifecycle Management - Asset Tracking - CRM - Change Management - Collaboration Tools - Communication Management - Configuration Management - Customer Communication - Customer Support - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software) ## Related Categories - [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software) - [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software) - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) - [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software) - [IT Service Software](https://www.getapp.co.uk/directory/1049/it-service/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1715 reviews) 4. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) 5. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3408 reviews) ## Reviews ### "Excellet experience for team mgmt" — 5.0/5 > **Miguel** | *4 October 2024* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Easy of use, very practical, user oriented, totally integrated with iOS/Android APP > > **Cons**: it could be a little more cheap, they haver several licences but overall is not cheap > > Been using it on a daily basis for abuout 2+ years now, it works flawlessly every time ----- ### "Great review" — 5.0/5 > **Anthony** | *29 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: What I love most about this service is the E that it is to use it. It’s a great platform to work together and accomplish work. > > **Cons**: But I don’t like about Monday service is there sometimes glitching and a pause as it uploads and reboot the information sometimes that’s a little frustrating > > My overall thoughts on Monday service is that it’s a great place to be productive and get work done. It’s easy to use and I really enjoy it ----- ### "Monday.com how to stay up with my contacts" — 2.0/5 > **Kimberly** | *29 July 2025* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: I would like the opportunity to join a webinar or training to assist me with learning more about Monday.com I have this crm at my job but do not know how to use it very well. > > **Cons**: Webinar or training on crm. I feel I could be a better sales person for my company with crm training. ----- ### "Monday is Effective and Helpful" — 5.0/5 > **Savannah** | *29 July 2025* | Design | Recommendation rating: 9.0/10 > > **Pros**: I love the many facets of the program- it can be organized in any type of way for what you need depending on your preferences. > > **Cons**: It can be a bit complicated to understand if you arent comfortable with tech, but it nevertheless is incredibly useful after the learning curve. > > I love it\! so helpful for our business. The gift of organization has improved our sales and customer support. ----- ### "10/10 - Monday rocks\!" — 5.0/5 > **Skyler** | *29 July 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of the website \& app\! Remote access \& security is great. I had an excellent experience using this referral website. The platform is user-friendly, straightforward, and delivers exactly what it promises. I was able to find great deals and connect with trusted services through real user recommendations. > > **Cons**: There’s not much I can say. It would be helpful if the platform encouraged more in-depth filters to sort referrals by relevance, popularity, or category. That said, this was a relatively small issue and didn’t significantly impact the value the site provided. > > Great\! 10/10 stars\! If you're looking for a referral site that actually adds value and helps you make informed decisions, I highly recommend giving this one a try. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/2079989/monday-service?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2079989/monday-service) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data