---
description: Learn how SmartConvo can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SmartConvo.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartConvo Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [SmartConvo](/software/2080183/smartconvo)

# SmartConvo

Canonical: https://www.getapp.co.uk/software/2080183/smartconvo

> SmartConvo is a cloud-based enterprise AI chatbot builder and knowledge platform for businesses of all sizes, offering NLP.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of SmartConvo

\* Automates customer and employee query resolution around the clock across all time zones, reducing wait times without requiring additional staffing.&#10;\* Centralizes organizational knowledge into a single, queryable platform, allowing chatbots to surface accurate, context-aware answers from documents, URLs, and structured data sources.&#10;\* Supports multi-channel deployment across web, mobile, and messaging platforms, extending support coverage without duplicating content or configuration effort.&#10;\* Provides built-in analytics dashboards and conversation logs, giving administrators visibility into chatbot performance and user satisfaction trends.&#10;\* Offers custom branding and multi-language configuration, allowing businesses to align chatbot experiences with brand identity and serve diverse user bases.&#10;\* Enables role-based access controls and multi-knowledge-base management, supporting governance and segmentation across departments or product lines.&#10;\* Integrates with existing business tools via API, connecting the knowledge platform to CRM, helpdesk, and communication systems already in use.

## About the vendor

- **Company**: SmartConvo

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Analytics
- CRM
- Chatbot
- Commenting/Notes
- Control
- Customer Support
- Decision Making
- Document Management
- For Sales Teams/Organizations
- Full Text Search
- Generative AI
- Integrations
- Knowledge Management
- Knowledge Sharing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Language

## Integrations (7 total)

- Document 365
- Salesforce B2B Commerce
- Shopify
- Slack
- Website
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.uk/directory/1397/artificial-intelligence/software)

## Alternatives

1. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
2. [Centralpoint](https://www.getapp.co.uk/software/111983/centralpoint) — 4.6/5 (9 reviews)
3. [Mindset AI](https://www.getapp.co.uk/software/2079982/mindset-ai) — 4.9/5 (15 reviews)
4. [Rezolve AI](https://www.getapp.co.uk/software/2051830/rezolve-ai) — 4.8/5 (9 reviews)
5. [Korra](https://www.getapp.co.uk/software/2066007/korra) — 4.8/5 (17 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2080183/smartconvo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/smartconvo/> |
| en-AE | <https://www.getapp.ae/software/2080183/smartconvo> |
| en-AU | <https://www.getapp.com.au/software/2080183/smartconvo> |
| en-CA | <https://www.getapp.ca/software/2080183/smartconvo> |
| en-GB | <https://www.getapp.co.uk/software/2080183/smartconvo> |
| en-IE | <https://www.getapp.ie/software/2080183/smartconvo> |
| en-NZ | <https://www.getapp.co.nz/software/2080183/smartconvo> |
| en-SG | <https://www.getapp.sg/software/2080183/smartconvo> |
| en-ZA | <https://www.getapp.za.com/software/2080183/smartconvo> |

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