---
description: Learn how sqanit can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for sqanit.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: sqanit Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [sqanit](/software/2081540/sqanit)

# sqanit

Canonical: https://www.getapp.co.uk/software/2081540/sqanit

> sqanit is a service management platform offering features like asset management, C-E management, and a digital product passport. It provides solutions for medical and laboratory technology, and household appliances. The platform enables streamlined communication through self-service, and customizable customer communication in the client's corporate design.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of sqanit

Resolve issues faster – with AI, workflows, and remote diagnostics
Reduce support volume – by turning common questions into self-help
Increase customer loyalty – through app-free experiences
Unlock service data – from product use to ticket resolution
Scale support – without adding headcount or cost
App-free access to help via QR code
AI-guided troubleshooting and self-service flows
Embedded ticketing and AR video support
Modular design for diverse use cases
Built-in DPP (Digital Product Passport) support
Integrations with CRM, ERP, PIM, ticketing systems

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: sqanit

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- AI Copilot
- API
- Automated Routing
- CRM
- Chatbot
- Collaboration Tools
- Customer Portal
- Customizable Fields
- Dashboard
- Data Security
- Key Performance Indicators
- Knowledge Base Management
- Language Detection
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-Time Monitoring
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management

## Integrations (4 total)

- Akeneo Product Cloud
- HubSpot CRM
- SageMailer
- Salesforce.org Nonprofit Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3408 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Sqanit ermöglicht uns eine unkomplizierte und flexible Kommunikation mit unseren Gästen." — 5.0/5

> **Ann Cathrin** | *2 May 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Die unkomplizierte Handhabung und flexible Kommunikation gegenüber unseren Gästen. 
Vor allem auch der persönliche interne Support direkt durch sqanit, wenn es mal Rückfragen oder Fragen zur Umsetzung gibt. 
Weiterhin ermöglich es sqanit uns ein Prozess intern zu optimieren und erleichtert uns somit gewisse Arbeitsschritte. Der zeitliche Bearbeitungsaufwand in der Gästekommunikation ist geringer.
> 
> **Cons**: Da sqanit und wir uns als Unternehmen auch stets und ständig weiterentwickeln, gibt es bisher keinen festgestellten Nachteil, da kurzerhand Wünsche/Anregungen und Ideen umgesetzt werden um gemeinsam das bestmögliche Ergebnis zu erzielen.
> 
> Gesamteindruck: einfach super\! Wir freuen uns gemeinsam mit sqanit einige weiteren Ideen und Umsetzungen voran zu bringen und gemeinsam zu wachsen.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2081540/sqanit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/sqanit/> |
| en-AE | <https://www.getapp.ae/software/2081540/sqanit> |
| en-AU | <https://www.getapp.com.au/software/2081540/sqanit> |
| en-CA | <https://www.getapp.ca/software/2081540/sqanit> |
| en-GB | <https://www.getapp.co.uk/software/2081540/sqanit> |
| en-IE | <https://www.getapp.ie/software/2081540/sqanit> |
| en-NZ | <https://www.getapp.co.nz/software/2081540/sqanit> |
| en-SG | <https://www.getapp.sg/software/2081540/sqanit> |
| en-ZA | <https://www.getapp.za.com/software/2081540/sqanit> |

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