--- description: Learn how Ludus can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Ludus. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ludus Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Ludus](/software/2081973/ludus) # Ludus Canonical: https://www.getapp.co.uk/software/2081973/ludus Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2081973/ludus?page=2) > Ludus provides an all-in-one event ticketing platform for organizations of all sizes. The system offers comprehensive tools for online and in-person ticket sales, marketing, fundraising, and class registrations with features like custom seating charts, patron management, and real-time reporting. It is designed for various organizations including schools, theaters, and performance venues. Ludus delivers a mobile-optimized, patron-centered experience with dedicated customer support. > > Verdict: Rated **4.9/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ludus Benefits of Using Ludus Ludus is built for schools, community theatres, dance studios, music ensembles, and performing arts centers that want professional ticketing without the complexity or cost of generic event platforms. Simplified Ticketing Create branded, professional ticketing pages that feel like an extension of your organization. Offer reserved seating with custom maps or general admission events. Use variable pricing to balance affordability and revenue. Patrons enjoy a modern, mobile-optimized buying experience, while your team avoids clunky workarounds. Box Office Tools Process cash, check, or card transactions quickly at the door. Online and walk-up sales live in the same system, so you always have a single, accurate view of attendance and revenue. The intuitive interface keeps training simple for volunteers or new staff. Marketing That Works Design and send email campaigns directly from Ludus. Target audiences using sales and attendance history, schedule reminders and thank-yous in advance, and connect with patrons more effectively. Because your ticketing and marketing data are in one place, every message is smarter and more impactful. Fundraising Built In Raise more with one-time or recurring donations, donor levels, goal tracking, and custom receipts. Patrons can contribute while buying tickets, eliminating the need for separate platforms. Fundraising becomes easier, and easier often means more giving. Collections and Payments Beyond Tickets Handle membership dues, class registrations, trip fees, program ads, or rentals through custom payment forms. The drag-and-drop builder collects both funds and information, keeping everything organized in one system. Season Passes and Classes Encourage repeat attendance with season or flex passes. Manage registrations and payments for classes or workshops without extra tools. Patrons and administrators enjoy a seamless experience. Volunteer Management Coordinate ushers, concessions, or student helpers with ease. Volunteers sign up online, shifts are tracked automatically, and reports are ready when you need them. This eliminates spreadsheets and ensures every role is covered. Retail and Concessions Boost revenue by selling merchandise and concessions with built-in retail tools. Track inventory, log transactions, and record tips, all in the same system as tickets and donations. Reporting That Matters Access real-time dashboards and customizable reports to track ticket sales, donations, volunteer hours, and more. Provide administrators, boards, or boosters with clear insights that support better planning and smarter decisions. Mobile-Optimized for Patrons and Staff Patrons buy, store, and present tickets on their phones, while staff can scan tickets and process sales with ease. Mobile-first design makes every interaction smooth. Support That Is Always There Ludus provides live human support seven days a week by chat, phone, or video. Most issues are resolved in under three minutes. There is always someone available when you need help, including nights and weekends, which keeps your events running smoothly. Conclusion Ludus is more than ticketing. It is a complete platform for ticket sales, marketing, fundraising, registrations, volunteers, retail, and reporting. With everything in one place and real people ready to help, Ludus saves time, increases revenue, and strengthens community connections so you can focus on what matters most: creating meaningful experiences through the arts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 50 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ludus - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc. Here is a breakdown of our fees: Tickets 5% + $0.75/ticket Collections 5% + $0.75/item Add-Ons 5% + $0.75/Add-On Passes 5% + $0.75/Pass Donations 3.5% + $0.50/donation Fundraiser Fees 0% Micro Fees (for items $3 or less — overrides regular fees) $0.50/item (tickets, Collections, Add-Ons, Passes, and donations) Cash Sales $0 Comp \& $0 Tickets $0 Marketing +$0.05/ticket Funds Payout (paper check or direct deposit) $0 Stop Checks or Check Re-Issues $0 Customer Support $0 Seating Chart Changes $0 Micro Fees Explained: You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Confirmations/Reminders - Customer Data Management - Customisable Branding - Customisable Forms - Customisable Reports - Data Import/Export - Discount Management - Drag & Drop - Email Marketing - Employee Management - Event Calendar - Event Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Event ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software) - [Presentation Software](https://www.getapp.co.uk/directory/582/presentation/software) ## Alternatives 1. [Fienta](https://www.getapp.co.uk/software/114100/fienta) — 4.8/5 (201 reviews) 2. [Ticket Tailor](https://www.getapp.co.uk/software/111155/ticket-tailor) — 4.9/5 (596 reviews) 3. [TicketSource](https://www.getapp.co.uk/software/104919/ticketsource) — 4.8/5 (552 reviews) 4. [Eventbrite](https://www.getapp.co.uk/software/91490/eventbrite) — 4.6/5 (5830 reviews) 5. [Purplepass](https://www.getapp.co.uk/software/106187/purplepass-ticketing) — 4.9/5 (304 reviews) ## Reviews ### "SO glad to land on Ludus after switching ticketing companies 6+ times" — 5.0/5 > **Karin** | *9 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The depth of knowledge by the customer support staff, the features available on the platform and the intuitive, easy to use interface make Ludus the winner out of all the ticketing companies I've tried. > > **Cons**: It was a challenge figuring out the best device/view for our volunteers to use at check in, but once we got the hang of the check in app, it was a breeze. Major improved experience for volunteers and audience members. > > From the first call I had to learn more about Ludus I knew it would be a good fit. They immediately spotted the major issues we were experiencing with our former ticketing platform and helped us resolve them when we switched. Our ever-expanding season has so many multi-faceted and complex needs and Ludus was the only one that could meet them well and within our budget. ----- ### "Make More of Everything with Ludus" — 5.0/5 > **Jill** | *21 August 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: We love all of the options that we get with Ludus. It’s not just for tickets. We run a donation and sponsorship campaign through Ludus, as well as seating chart tickets, registrations, forms, fee payments, and rental charges. That’s not even everything that Ludus does\! We recently ran an email campaign through Ludus that gave us a high return. > > **Cons**: Figuring out the process off how to exchange tickets is a very difficult, and it seems there should be an easier way to do an exchange quickly (especially when this is happening at the box office on the night of a production). > > Ludus is easy to use and offers so many extra features that make running events so much more efficient. We love the Splash page, and our donations have tripled since we began using Ludus. ----- ### "Ludus: The Great and Helpful" — 5.0/5 > **John** | *11 September 2025* | Writing & Editing | Recommendation rating: 8.0/10 > > **Pros**: The prompt and helpful staff...they have saved me so many times\! Just so customer centered. I have never had to wait longer than 24 hours for an answer to my question. That is so wonderful. > > **Cons**: Sometimes I think it is a little difficult to figure out exactly where the features are located. Updating the splash page is always confusing to me. And I am not sure what all of icons stand for > > Outstanding and so helpful. The tutorial videos are very useful. I think I like the "chat" feature the best because it is so easy to get an answer to your question in "real time." ----- ### "Easy to use and adaptable to specific needs" — 5.0/5 > **Brian** | *5 June 2026* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: We have been using Ludus as our primary ticketing platform for as long as I have been with the program. The Ludus staff is very helpful working thru any issues. We just closed Six. That program had specific licensing requirements for ticketing. The Ludus team helped us to meet these requirements through the Ludus platform. > > **Cons**: When trying to use a new/non-routine task, the steps aren't always intuitive. Some of our staff have gotten to a level of frustration trying to figure these tasks out. Support staff is helpful at pointing out the correct steps and once the steps are figured out, it is easy to repeat the task > > We are extremely happy with the Ludus platform and continue to watch for more improvements in the product. ----- ### "The spotlight is on Ludus" — 5.0/5 > **SHERRY** | *13 August 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, quality of product was great, and the number of things you can do from Ludus; email marketing, sales, donations; it's got everything you need\! > > **Cons**: I do wish it had a device specific for check in. I don't like giving up my phone so volunteers can check people in. Though I might look into a small ipad for this purpose. > > Love love love, I cannot sing the praises of how much I love Ludus. Well done and thank you for making an affordable program. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2081973/ludus?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2081973/ludus) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data