---
description: Learn how WebChatAgent can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for WebChatAgent.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WebChatAgent Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [WebChatAgent](/software/2082814/webchatagent)

# WebChatAgent

Canonical: https://www.getapp.co.uk/software/2082814/webchatagent

> AI support for web chat, WhatsApp and phone. Train assistants on websites and documents, capture leads, book appointments, hand conversations to people and connect workflows through APIs, Zapier and MCP. Agencies can run it under their own brand and domain.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of WebChatAgent

WebChatAgent reduces the time spent answering repeat questions by grounding responses in approved websites and documents. Customers get help around the clock through web chat, WhatsApp or phone, while teams keep control over the content, tone and design.&#10;&#10;Conversations can capture and qualify leads, book appointments, collect feedback and move to live chat or a human handoff when needed. API connectors, Zapier and MCP let assistants use live business data and trigger external workflows.&#10;&#10;Agencies and resellers can manage several clients from one white-label platform with their own brand, domain, packages and pricing. WebChatAgent handles hosting, updates and backups in Germany. GDPR-focused controls, team roles and a DPA support European data protection requirements.

## About the vendor

- **Company**: WebChatAgent

## Commercial Context

- **Starting Price**: €19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: WebChatAgent offers a permanent Free plan and three self-service business plans. Free: EUR 0/month, 1 AI agent, 70 messages, 100,000 training characters and 1 domain. Basic: EUR 19/month, 2 agents, 350 messages, 2 million characters and 3 domains. Standard: EUR 35/month, 4 agents, 3 team members, 2,500 messages, 10 million characters and 5 domains, plus human takeover, WhatsApp, API connectors and the AI Team Wiki. Premium: EUR 85/month, 10 agents, 10 team members, 6,000 messages, 25 million characters and 10 domains, plus live chat, daily re-indexing, Confluence, Notion, AI chat file uploads and priority support. Prices are net plus VAT. Annual billing saves up to 15%. New accounts receive a 14-day Premium trial without a credit card. A phone assistant can be added from Basic: Voice Basic EUR 39/month includes 100 call minutes, 2 concurrent calls and 1 number; Voice Pro EUR 79 includes 1,000 minutes, 3 concurrent calls and 1 number; Voice Agency EUR 239 includes 3,000 minutes, 10 concurrent calls and 3 numbers. White Label is for agencies that want to sell the platform under their own name, logo and web address. Their customers receive separate logins while the agency manages accounts, users, chatbots, limits and resale prices; WebChatAgent provides hosting, technology and updates. White Label Solo costs EUR 29/month for 1 chatbot, 1,500 messages and 5 million training characters; Starter EUR 99 for 3 chatbots, 5,000 messages and 15 million characters; Growth EUR 199 for 10 chatbots, 15,000 messages and 50 million characters; Scale EUR 399 for 30 chatbots, 50,000 messages and 150 million characters. White Label allowances are shared across the agency's chatbots and can be expanded with add-ons. Enterprise plans are quoted individually for custom capacity, advanced security, onboarding, an SLA and tailored integrations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- Canned Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customisable Branding
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat

## Integrations (6 total)

- Confluence
- Notion
- WhatsApp
- WhatsApp Business API
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.getapp.co.uk/software/2070494/chatgpt) — 4.4/5 (390 reviews)
2. [Chatbase](https://www.getapp.co.uk/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.co.uk/software/2071616/botsonic) — 4.8/5 (81 reviews)
4. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.getapp.co.uk/software/2069971/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2082814/webchatagent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/webchatagent/> |
| en-AE | <https://www.getapp.ae/software/2082814/webchatagent> |
| en-AU | <https://www.getapp.com.au/software/2082814/webchatagent> |
| en-CA | <https://www.getapp.ca/software/2082814/webchatagent> |
| en-GB | <https://www.getapp.co.uk/software/2082814/webchatagent> |
| en-IE | <https://www.getapp.ie/software/2082814/webchatagent> |
| en-NZ | <https://www.getapp.co.nz/software/2082814/webchatagent> |
| en-SG | <https://www.getapp.sg/software/2082814/webchatagent> |
| en-ZA | <https://www.getapp.za.com/software/2082814/webchatagent> |

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