---
description: Learn how Complyr can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Complyr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complyr Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Complyr](/software/2083159/complyr)

# Complyr

Canonical: https://www.getapp.co.uk/software/2083159/complyr

> Complyr is complaint management software for regulated firms, helping teams manage cases, workflows, evidence, secure communication, reporting and audit trails.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Complyr

Complyr helps regulated firms replace spreadsheets, shared inboxes and disconnected tools with one secure complaint management system built around the case record.

Complaint cases, messages, documents, evidence, actions and decisions stay together in one structured case file, helping handlers work from better information and managers maintain clearer oversight.

Configurable no-code workflows allow operational teams to set up complaint stages, fields, actions, owners, deadlines, templates and statuses in-house without IT involvement.

Teams can also use Complyr’s professional services if they want guided setup, workflow configuration, reporting support or help importing historic complaint data.

The secure case portal lets approved customers and third parties share messages, updates and documents while keeping internal notes, restricted records and wider case data protected.

Role-based access controls, authenticated access, timestamped activity logs and audit trails help firms protect complaint information and review what happened on each case.

Reporting is created from case data captured as the complaint moves forward, helping managers track volumes, deadlines, workloads, delays, outcomes, recurring issues and operational pressure.

Complyr supports management information, FCA complaint reporting, board oversight, QA review, root cause analysis and clearer records if a complaint is escalated or challenged.

Transparent pricing is published upfront, helping firms understand likely costs before booking a demo or speaking to sales.

## About the vendor

- **Company**: Complyr

## Commercial Context

- **Starting Price**: £49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Complyr offers transparent subscription pricing, with costs tailored to each firm’s size, requirements, and the level of configuration and support needed. This gives very small to medium sized regulated firms a practical complaints management solution without the heavy upfront cost and complexity often associated with traditional enterprise platforms.

Implementation and onboarding costs are scoped separately where required, allowing firms to choose the level of support that best fits their processes and stage of growth.

Complyr helps firms move away from spreadsheets, scattered inboxes, and disconnected processes by bringing complaint cases, communications, documents, and reporting into one system. With configurable workflows, secure collaboration, and clearer management information, firms can improve consistency, reduce manual effort, and gain better visibility across the complaints process.

Our pricing is designed to be fair, transparent, and proportionate to the operational value delivered.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Audit Trail
- Canned Responses
- Case Management
- Chat/Messaging
- Collaboration Tools
- Customer Complaint Tracking
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Email Templates
- Interaction Tracking
- Issue Tracking
- Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software)

## Alternatives

1. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (180 reviews)
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3425 reviews)
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews)
4. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2212 reviews)
5. [MasterControl Quality Excellence](https://www.getapp.co.uk/software/104305/mastercontrol) — 4.5/5 (534 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2083159/complyr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/complyr/> |
| en-AE | <https://www.getapp.ae/software/2083159/complyr> |
| en-AU | <https://www.getapp.com.au/software/2083159/complyr> |
| en-CA | <https://www.getapp.ca/software/2083159/complyr> |
| en-GB | <https://www.getapp.co.uk/software/2083159/complyr> |
| en-IE | <https://www.getapp.ie/software/2083159/complyr> |
| en-NZ | <https://www.getapp.co.nz/software/2083159/complyr> |
| en-SG | <https://www.getapp.sg/software/2083159/complyr> |
| en-ZA | <https://www.getapp.za.com/software/2083159/complyr> |

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