---
description: Learn how Inquirly can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Inquirly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Inquirly Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Inquirly](/software/2085205/inquirly)

# Inquirly

Canonical: https://www.getapp.co.uk/software/2085205/inquirly

> Inquirly is a customer communication platform that centralizes support operations through AI-powered automation. The software unifies email, chat, WhatsApp, and social media messages into a single shared inbox, while its AI assistant, Aily, automates routine inquiries, manages ticket routing, and provides knowledge base lookups. The platform includes workflow automation, ticketing management, and a knowledge base that integrates with tools like Notion and Confluence.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Inquirly

Centralizes all customer conversations from chat, email, WhatsApp, and social media into a unified inbox for streamlined support management
Automates routine inquiries, ticket routing, and common tasks using AI, enabling support teams to focus on complex, meaningful interactions
Maintains data privacy by operating entirely within a private environment, ensuring control over customer information and intellectual property
Provides an AI-powered knowledge base and actionable suggestions to increase accuracy and consistency in responses
Offers easy setup and integration with existing channels and tools, supporting both small teams and larger organizations with scalable features

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inquirly

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Client Portal
- Communication Management
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Email Management

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Reviews

### "Helpful customer support tool with strong live chat and chatbot features" — 4.0/5

> **Matt** | *28 April 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Inquirly is simple to use and helps organize customer conversations in one place. I liked the live chat, chatbot, and ticket management features because they make it easier for the team to respond faster and keep track of support requests. It also helps reduce repetitive work and improves team collaboration.
> 
> **Cons**: Overall, the experience is good, but some advanced customization and reporting features could be improved. It may also take a little time to adjust the chatbot settings for the best results.
> 
> My overall experience with Inquirly has been positive. It is a helpful platform for managing customer support, improving response time, and keeping communication more organized. While there is still room for improvement in customization and analytics, it provides strong value for teams that want a practical support solution.

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### "Easy-to-use customer support platform with great live chat and chatbot features" — 5.0/5

> **Amirhossein** | *28 April 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Inquirly is very easy to set up and use. I like how it combines live chat, chatbot automation, ticket management, and team collaboration in one place. It helps our team respond faster, manage customer conversations more clearly, and reduce repetitive support work. The interface is clean, and the customer support experience is smooth.
> 
> **Cons**: There is not much to dislike. Some advanced customization options could be expanded, but overall the product is very useful and works well for customer support teams.
> 
> My overall experience with Inquirly has been excellent. It helps improve customer support workflow, makes team communication easier, and gives customers faster answers through live chat and chatbot features. It is a valuable tool for businesses that want to manage support more efficiently without making the process complicated.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2085205/inquirly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/inquirly/> |
| en-AE | <https://www.getapp.ae/software/2085205/inquirly> |
| en-AU | <https://www.getapp.com.au/software/2085205/inquirly> |
| en-CA | <https://www.getapp.ca/software/2085205/inquirly> |
| en-GB | <https://www.getapp.co.uk/software/2085205/inquirly> |
| en-IE | <https://www.getapp.ie/software/2085205/inquirly> |
| en-NZ | <https://www.getapp.co.nz/software/2085205/inquirly> |
| en-SG | <https://www.getapp.sg/software/2085205/inquirly> |
| en-ZA | <https://www.getapp.za.com/software/2085205/inquirly> |

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