---
description: Learn how Agent360 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Agent360.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agent360 Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Agent360](/software/2085358/agent360)

# Agent360

Canonical: https://www.getapp.co.uk/software/2085358/agent360

> Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Agent360

Provides round-the-clock call answering, appointment booking, call transfers, and message-taking to ensure no customer inquiry goes unanswered
Combines live chat, AI chatbots, ticketing, voice support, knowledge base, and customer satisfaction surveys in a single unified platform
Seamlessly handles routine questions and tasks, while escalating complex issues to human agents with full conversation context
Integrates with popular CRMs, e-commerce platforms, and communication tools for streamlined workflows across multiple channels
Offers secure data handling with bank-grade encryption, compliance with industry standards, and customizable data residency options

## About the vendor

- **Company**: Agent360

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Agent360 AI Virtual Receptionist – Pricing
Agent360 offers simple, transparent, call-based pricing across four plans (billed quarterly):
Essential – $99/mo
60 calls/month (~2/day) | $1.65 effective cost/call | $1.50/call overage
Includes: 24/7 AI call answering, lead qualification \& intake, appointment booking, SMS confirmation, CRM sync
Scale – $350/mo
400 calls/month (~13/day) | $0.88 effective cost/call | $1.25/call overage
Includes: Everything in Essential + higher volume capacity, priority support, custom intake scripts, bilingual support
Unlimited – $1,400/mo (Most Popular)
2,000 calls/month (~67/day) | $0.70 effective cost/call | $1.00/call overage
Includes: Everything in Scale + dedicated success manager, advanced analytics, API access, custom integrations, human escalation
Bonus: AI Chat widget + "Start a Call" website widget included at no extra cost
Enterprise – Custom Pricing
Custom call volume | Dedicated support | SLA guarantees | Custom workflows | Multi-location support
All plans include core features: 24/7 AI receptionist, lead qualification, appointment booking, SMS confirmations, and CRM sync. No hidden fees — overages are charged per call beyond the monthly limit.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- CRM
- Call Centre Management
- Chat/Messaging
- Chatbot
- Customer Communication
- Help Desk Management
- Knowledge Base Management
- Live Chat
- Natural Language Processing
- Performance Metrics
- Support Ticket Management
- Widgets

## Integrations (3 total)

- Clio
- Filevine
- Litify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4078 reviews)
2. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1132 reviews)
3. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1776 reviews)
4. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.getapp.co.uk/software/2068239/wati) — 4.6/5 (203 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2085358/agent360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/agent360/> |
| en-AE | <https://www.getapp.ae/software/2085358/agent360> |
| en-AU | <https://www.getapp.com.au/software/2085358/agent360> |
| en-CA | <https://www.getapp.ca/software/2085358/agent360> |
| en-GB | <https://www.getapp.co.uk/software/2085358/agent360> |
| en-IE | <https://www.getapp.ie/software/2085358/agent360> |
| en-NZ | <https://www.getapp.co.nz/software/2085358/agent360> |
| en-SG | <https://www.getapp.sg/software/2085358/agent360> |
| en-ZA | <https://www.getapp.za.com/software/2085358/agent360> |

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