---
description: Learn how Shopao can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Shopao.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shopao Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Shopao](/software/2085799/shopao)

# Shopao

Canonical: https://www.getapp.co.uk/software/2085799/shopao

> Shopao is a cloud-based generative AI sales agent for MercadoLibre sellers that automates pre-sale and post-sale buyer messaging using.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Shopao

\* Covers buyer questions that arrive outside business hours by operating on a configurable auto-send schedule, ensuring responses are delivered without manual intervention.

## About the vendor

- **Company**: Shopao

## Commercial Context

- **Starting Price**: US$89.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Shopao offers flexible monthly plans for MercadoLibre sellers of all sizes, with no setup fees or mandatory annual contracts.&#10;&#10;Starter ($39/month) includes 500 AI-handled buyer conversations with automated pre-sale and post-sale support, upsell automation, configurable workflows, and official MercadoLibre integration.&#10;&#10;Pro ($89/month) includes 2,500 conversations plus advanced product-level customization, configurable response tone, and priority support.&#10;&#10;Scale ($199/month) includes unlimited conversations under fair-use policy, dedicated onboarding, WhatsApp support, an assigned account manager, and early access to new features.&#10;&#10;All plans include direct MercadoLibre integration, continuous platform updates, and a 14-day free trial with no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- For Sales/Marketing
- Natural Language Processing
- Pre-Configured Bot
- Workflow Automation

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [ChatGPT](https://www.getapp.co.uk/software/2070494/chatgpt) — 4.4/5 (398 reviews)
2. [Chatbase](https://www.getapp.co.uk/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.co.uk/software/2071616/botsonic) — 4.8/5 (81 reviews)
4. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.getapp.co.uk/software/2069971/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2085799/shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/shopao/> |
| en-AE | <https://www.getapp.ae/software/2085799/shopao> |
| en-AU | <https://www.getapp.com.au/software/2085799/shopao> |
| en-CA | <https://www.getapp.ca/software/2085799/shopao> |
| en-GB | <https://www.getapp.co.uk/software/2085799/shopao> |
| en-IE | <https://www.getapp.ie/software/2085799/shopao> |
| en-NZ | <https://www.getapp.co.nz/software/2085799/shopao> |
| en-SG | <https://www.getapp.sg/software/2085799/shopao> |
| en-ZA | <https://www.getapp.za.com/software/2085799/shopao> |

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