---
description: Learn how iRoom can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for iRoom.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iRoom Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [iRoom](/software/2089897/iroom)

# iRoom

Canonical: https://www.getapp.co.uk/software/2089897/iroom

> iRoom is a digital guest service platform designed for hotels to manage communication between guests and reception staff. The software features QR code-based room service, real-time chat with AI-powered translation across multiple languages, and food ordering capabilities. It includes room monitoring, Telegram notifications for staff, do not disturb functionality, and guest review collection. The platform operates as a web-based system that requires no app installation for guests.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of iRoom

Enables instant guest communication and service requests through in-room QR codes, eliminating the need for phone calls or app downloads&#10;Breaks down language barriers with real-time AI-powered translation, supporting over one hundred languages for seamless interaction between guests and staff&#10;Centralizes all guest requests, food orders, and service management in one platform, reducing lost requests and improving response tracking&#10;Frees hotel staff from routine questions by automating common responses and notifications, allowing more focus on personalized hospitality&#10;Enhances accessibility for guests with diverse needs, including those who are deaf, hard-of-hearing, or have limited mobility, by offering text-based and easy-to-use digital services

## About the vendor

- **Company**: AG Group

## Commercial Context

- **Starting Price**: US$2.20
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Estonian, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China and 77 more

## Features

- Alerts/Notifications
- Analytics
- Content Management
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Third-Party Integration
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Digital Experience Platforms (DXP)](https://www.getapp.co.uk/directory/3784/digital-experience-platforms-dxp/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2089897/iroom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/iroom/> |
| en-AE | <https://www.getapp.ae/software/2089897/iroom> |
| en-AU | <https://www.getapp.com.au/software/2089897/iroom> |
| en-CA | <https://www.getapp.ca/software/2089897/iroom> |
| en-GB | <https://www.getapp.co.uk/software/2089897/iroom> |
| en-IE | <https://www.getapp.ie/software/2089897/iroom> |
| en-NZ | <https://www.getapp.co.nz/software/2089897/iroom> |
| en-SG | <https://www.getapp.sg/software/2089897/iroom> |
| en-ZA | <https://www.getapp.za.com/software/2089897/iroom> |

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