---
description: Learn how Pinnacle can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Pinnacle.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pinnacle Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Pinnacle](/software/2091968/pinnacle)

# Pinnacle

Canonical: https://www.getapp.co.uk/software/2091968/pinnacle

> Pinnacle Care Management System is care management software designed for UK care providers serving both Ofsted-regulated children's services and CQC-registered adult care facilities. The platform includes AI voice transcription for documentation, electronic medication management, staff rostering and payroll, compliance reporting, and risk assessment tools across forty-four integrated modules.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Pinnacle

Supports both Ofsted children's services and CQC adult care within a single unified platform, streamlining compliance and operations for dual-registered providers
Enables hands-free, AI-powered voice documentation for daily notes, meetings, and statutory forms, reducing administrative workload for care staff
Integrates medication management, staff rostering, payroll, and compliance reporting across forty-four modules, covering clinical care, HR, safeguarding, and operations
Delivers real-time compliance dashboards and evidence packs aligned with CQC and Ofsted regulatory standards, simplifying audit preparation and reporting
Offers GDPR-compliant data management and secure record-keeping, supporting privacy and regulatory requirements for UK care providers

## About the vendor

- **Company**: Phaino Labs

## Commercial Context

- **Starting Price**: £5.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Calendar Management
- Care Plan Management
- Communication Management
- Home Health Care Management
- Monitoring
- Real-Time Reporting
- Scheduling
- Time Tracking by Client

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.getapp.co.uk/directory/61/home-health-care/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2091968/pinnacle)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/pinnacle/> |
| en-AE | <https://www.getapp.ae/software/2091968/pinnacle> |
| en-AU | <https://www.getapp.com.au/software/2091968/pinnacle> |
| en-CA | <https://www.getapp.ca/software/2091968/pinnacle> |
| en-GB | <https://www.getapp.co.uk/software/2091968/pinnacle> |
| en-IE | <https://www.getapp.ie/software/2091968/pinnacle> |
| en-NZ | <https://www.getapp.co.nz/software/2091968/pinnacle> |
| en-SG | <https://www.getapp.sg/software/2091968/pinnacle> |
| en-ZA | <https://www.getapp.za.com/software/2091968/pinnacle> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"Pinnacle","description":"Pinnacle Care Management System is a comprehensive care management platform designed to serve both Ofsted regulated children’s services and CQC registered adult care providers across the United Kingdom. The system functions as an all in one operational environment that consolidates clinical care, compliance management, human resources, and administrative processes. The platform is tailored to address the regulatory requirements set by the Children’s Homes Regulations two thousand fifteen and the CQC Fundamental Standards two thousand fourteen and supports both dual registered organisations and those operating under a single framework. The solution accommodates residential children’s homes, supported accommodation, domiciliary care agencies, supported living services, and care homes while maintaining a consistent operational framework across each service type.\n\nThe platform comprises forty four integrated modules spanning clinical care, safeguarding, human resources, operations, compliance, reporting, communication, and AI voice documentation. Clinical care modules include care planning with Mental Capacity Act and Deprivation of Liberty Safeguards considerations, voice enabled daily note documentation, electronic medication administration records, risk assessments, and keywork session tracking. The safeguarding suite offers multi agency referral management, incident reporting workflows, missing from care protocols with return interview documentation, body map evidence attachment, and room search recording. Human resources functionality covers staff profile management with Disclosure and Barring Service tracking, right to work verification aligned with UK immigration requirements, training matrix management, leave administration, and supervision and appraisal scheduling. Operational modules deliver staff rostering, timesheet management, payroll processing compliant with HMRC two thousand twenty five and two thousand twenty six standards, invoicing, billing, and property management. Compliance modules feature dedicated CQC dashboard views, Ofsted regulation templates, audit management workflows, evidence pack generation for inspections, and notifiable event tracking.\n\nThe system incorporates AI voice transcription powered by OpenAI Whisper and Microsoft Azure to support voice first meetings, dictated daily notes, and smart field injection that auto populates statutory forms including safeguarding, incident, and audit records. Reporting capabilities encompass basic and advanced report generation, analytics dashboards, key performance indicator tracking, trend analysis, and custom report building. Communication tools include meeting management with automated minute generation, notification systems, email alerts, family contact logging, and optional short message service integration.\n\nHosted as a cloud based service with high uptime reliability and GDPR compliant data handling, the platform supports tiered deployment configurations that scale from small residential settings to multi site organisations. Rapid implementation enables operational readiness within one day. Regulatory alignment covers Ofsted regulation protocols for independent reviewing officer visits and quality of care reviews, CQC fundamental standards adherence, HMRC payroll compliance, and statutory right to work verification.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2003f37d-3192-41bf-ac2a-e3c02e81e6bb.png","url":"https://www.getapp.co.uk/software/2091968/pinnacle","@id":"https://www.getapp.co.uk/software/2091968/pinnacle#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"offers":{"price":"5","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/software/2091968/pinnacle#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Home Health Care Software","position":2,"item":"/directory/61/home-health-care/software","@type":"ListItem"},{"name":"Pinnacle","position":3,"item":"/software/2091968/pinnacle","@type":"ListItem"}]}]}
</script>