---
description: Learn how Palmate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Palmate.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Palmate Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Data Integration Tools](/directory/654/integration/software) > [Palmate](/software/2092974/palmate)

# Palmate

Canonical: https://www.getapp.co.uk/software/2092974/palmate

> Palmate AI is an artificial intelligence-powered customer service platform that consolidates communication channels into a unified interface. The solution features intelligent auto-response capabilities, product recommendation algorithms, and proactive visitor engagement tools designed for e-commerce, retail, travel, and hospitality industries. It supports multiple messaging channels including WhatsApp, Facebook, Instagram, Telegram, WeChat, and LINE.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Palmate

Consolidates all customer communication channels—such as chat, phone, and email—into a unified platform for streamlined support and engagement
Delivers immediate, personalized responses and product recommendations through generative artificial intelligence, helping to reduce wait times and enhance the shopping experience
Automates routine tasks like order tracking and bookings, while enabling a smooth transfer to human agents for complex inquiries
Offers proactive engagement features to reach visitors before they leave, increasing lead capture and reducing bounce rates
Supports multilingual communication and integrates with popular platforms, including WhatsApp, Facebook, Instagram, WeChat, LINE, and others, enabling broad customer reach

## About the vendor

- **Company**: Palamar Technologies

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Palmate offers three pricing plans—Standard, Pro, and Premium—with custom pricing that requires contacting the vendor. No free version or free trial is available, and payment frequency is not specified. The pricing model is usage-based, and US dollars are accepted for payments. Numeric pricing values are not disclosed, and users must request a quote for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, German, Italian, Spanish, Turkish
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 37 more

## Features

- AI/Machine Learning
- Activity Dashboard
- CRM
- Chat/Messaging
- Chatbot
- Dashboard
- ETL Tools
- Integrations Management
- Live Chat
- Multi-Channel Management
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Natural Language Search
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Integrations (8 total)

- Discord
- Dynamics 365
- Jira
- Microsoft Teams
- ServiceNow
- Slack
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Data Integration Tools](https://www.getapp.co.uk/directory/654/integration/software)

## Related Categories

- [Data Integration Tools](https://www.getapp.co.uk/directory/654/integration/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2092974/palmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/palmate/> |
| en-AE | <https://www.getapp.ae/software/2092974/palmate> |
| en-AU | <https://www.getapp.com.au/software/2092974/palmate> |
| en-CA | <https://www.getapp.ca/software/2092974/palmate> |
| en-GB | <https://www.getapp.co.uk/software/2092974/palmate> |
| en-IE | <https://www.getapp.ie/software/2092974/palmate> |
| en-NZ | <https://www.getapp.co.nz/software/2092974/palmate> |
| en-SG | <https://www.getapp.sg/software/2092974/palmate> |
| en-ZA | <https://www.getapp.za.com/software/2092974/palmate> |

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