---
description: Learn how Yaplet can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Yaplet.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Yaplet Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Yaplet](/software/2095072/yaplet)

# Yaplet

Canonical: https://www.getapp.co.uk/software/2095072/yaplet

> Yaplet is an AI-powered customer service platform that consolidates multiple communication channels into a unified inbox. The software features an AI assistant called Vex that handles customer inquiries in over one hundred languages, along with live chat functionality, a knowledge base, and email management. It includes tools for marketing automation, newsletter creation, custom chatbots, product tours, forms and surveys, bug reporting, and shift management for support teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Yaplet

Centralizes customer conversations from live chat, email, WhatsApp, Instagram, Messenger, and Telegram into a single organized inbox
Automates responses and support tasks with AI-powered chatbots and knowledge base integration, reducing repetitive workload
Adapts to diverse business needs with flexible setup, white-label branding, and multilingual support across over one hundred languages
Offers a suite of tools including product tours, surveys, bug reporting, marketing automation, and affiliate management within one platform
Integrates seamlessly with existing systems such as Shopify, WooCommerce, WordPress, and provides open API access for custom workflows

## About the vendor

- **Company**: IG Services

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Hungarian
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- AI/Machine Learning
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Email Management
- Engagement Tracking
- Feedback Management
- Generative AI
- Intent Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2095072/yaplet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/yaplet/> |
| en-AE | <https://www.getapp.ae/software/2095072/yaplet> |
| en-AU | <https://www.getapp.com.au/software/2095072/yaplet> |
| en-CA | <https://www.getapp.ca/software/2095072/yaplet> |
| en-GB | <https://www.getapp.co.uk/software/2095072/yaplet> |
| en-IE | <https://www.getapp.ie/software/2095072/yaplet> |
| en-NZ | <https://www.getapp.co.nz/software/2095072/yaplet> |
| en-SG | <https://www.getapp.sg/software/2095072/yaplet> |
| en-ZA | <https://www.getapp.za.com/software/2095072/yaplet> |

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