---
description: Learn how Aiello Voice Assistant can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Aiello Voice Assistant.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aiello Voice Assistant Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/3844/virtual-assistant/software) > [Aiello Voice Assistant](/software/2095562/aiello-voice-assistant)

# Aiello Voice Assistant

Canonical: https://www.getapp.co.uk/software/2095562/aiello-voice-assistant

> Aiello Voice Assistant is an artificial intelligence concierge solution designed for the hospitality industry. The software combines telephony, PBX functionality, digital signage, hotel information management, room control, and conversational AI capabilities to handle guest inquiries and service requests. It features multilingual communication support, voice command execution, integration with property management systems, and analytics dashboards for operational insights.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Aiello Voice Assistant

Streamlines hotel operations by automating guest inquiries, service requests, and room controls, reducing front desk workload and simplifying device management.&#10;Enhances guest experiences through multilingual, conversational AI that enables intuitive voice commands, personalized recommendations, and seamless access to hotel services.&#10;Supports revenue growth with targeted promotions and digital signage, creating multiple guest touchpoints and increasing opportunities for upselling and service engagement.&#10;Delivers actionable insights with visualized data dashboards, allowing hotel groups to monitor performance across properties and make informed operational decisions.&#10;Offers flexible integration with existing hotel systems and infrastructure, enabling easy scalability and reducing capital expenditure by replacing traditional telephony with software-based solutions.

## About the vendor

- **Company**: Aiello

## Commercial Context

- **Pricing Details**: Our packages and pricing vary. Let us know what you need, and we'll get in touch within two business days.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, French, Japanese, Norwegian, Thai, Traditional Chinese
- **Available Countries**: Canada, France, Germany, Japan, Malaysia, Singapore, Taiwan, Thailand, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Automated Responses
- Business Process Automation
- Chatbot
- Customer Engagement
- Generative AI
- Intent Recognition
- Multi-Language
- Natural Language Processing
- Personalisation
- Reporting/Analytics
- Speech Recognition
- Task Management
- Third-Party Integrations
- Virtual Personal Assistant (VPA)

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Virtual Assistant Tools](https://www.getapp.co.uk/directory/3844/virtual-assistant/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2095562/aiello-voice-assistant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/aiello-voice-assistant/> |
| en-AE | <https://www.getapp.ae/software/2095562/aiello-voice-assistant> |
| en-AU | <https://www.getapp.com.au/software/2095562/aiello-voice-assistant> |
| en-CA | <https://www.getapp.ca/software/2095562/aiello-voice-assistant> |
| en-GB | <https://www.getapp.co.uk/software/2095562/aiello-voice-assistant> |
| en-IE | <https://www.getapp.ie/software/2095562/aiello-voice-assistant> |
| en-NZ | <https://www.getapp.co.nz/software/2095562/aiello-voice-assistant> |
| en-SG | <https://www.getapp.sg/software/2095562/aiello-voice-assistant> |
| en-ZA | <https://www.getapp.za.com/software/2095562/aiello-voice-assistant> |

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