---
description: Learn how ChatBeacon AIX 2026 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ChatBeacon AIX 2026.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatBeacon AIX 2026 Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [ChatBeacon AIX 2026](/software/2095847/chatbeacon)

# ChatBeacon AIX 2026

Canonical: https://www.getapp.co.uk/software/2095847/chatbeacon

> Cloud and on-premise AI live chat and chatbot platform combining AI Agents, live chat, and automated engagement for businesses of all.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of ChatBeacon AIX 2026

\* Resolves inquiries autonomously via AI Agents trained on organization-supplied content, reducing support team workload and maintaining consistent responses outside of staffed hours.
\* Unifies AI automation and live chat in a single interface, allowing agents to take over conversations from AI Agents with full context intact.
\* Built-in CRM consolidates contact records and conversation history, eliminating the need for a separate customer data tool.
\* Proactive chat triggers and visitor tracking allow support and sales teams to initiate conversations based on real-time browsing behavior.
\* Co-browsing capability lets agents view and interact with a visitor's browser session, accelerating resolution of complex or technical inquiries.
\* Configurable chat widget builder enables teams to match branding and deployment settings without developer involvement.
\* Department-based routing and role-based access controls allow organizations to align platform structure with existing team hierarchies.
\* Reporting dashboards surface chat volume, agent performance, and AI resolution trends, supporting ongoing optimization of support and sales operations.
\* Cloud and on-premise deployment options give organizations flexibility to meet internal infrastructure or data residency requirements.

## About the vendor

- **Company**: SmartMax Software
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: ChatBeacon AIX licensing is based on concurrent logins. If you have 4 operators you want signed in concurrently, you will need 4 seats.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Afrikaans, Albanian, Arabic, Armenian, Bangla, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Ukrainian, Vietnamese, Welsh
- **Available Countries**: United States

## Features

- API
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chatbot
- Customer Support
- Customisable Branding
- Geotargeting
- Live Chat
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Screen Sharing
- Transfers/Routing

## Support Options

- Knowledge Base

## Category

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2095847/chatbeacon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/chatbeacon/> |
| en-AE | <https://www.getapp.ae/software/2095847/chatbeacon> |
| en-AU | <https://www.getapp.com.au/software/2095847/chatbeacon> |
| en-CA | <https://www.getapp.ca/software/2095847/chatbeacon> |
| en-GB | <https://www.getapp.co.uk/software/2095847/chatbeacon> |
| en-IE | <https://www.getapp.ie/software/2095847/chatbeacon> |
| en-NZ | <https://www.getapp.co.nz/software/2095847/chatbeacon> |
| en-SG | <https://www.getapp.sg/software/2095847/chatbeacon> |
| en-ZA | <https://www.getapp.za.com/software/2095847/chatbeacon> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"ChatBeacon AIX 2026","description":"ChatBeacon AIX 2026 is an AI-powered live chat and chatbot platform that unifies AI Agents, live chat, a built-in CRM, and analytics into a single solution deployable via cloud or on-premise infrastructure. Designed for businesses of all sizes across industries including retail, healthcare, finance, and SaaS, ChatBeacon AIX 2026 supports both automated and agent-assisted customer engagement workflows. AI Agents handle incoming inquiries autonomously using organization-supplied content, while live chat routing ensures escalation to human agents when needed, with full conversation context preserved throughout.\n\nChatBeacon AIX 2026 provides a configurable widget builder, proactive chat triggers, visitor tracking, and co-browsing capabilities, giving support and sales teams granular control over engagement timing and context. The built-in CRM consolidates contact records, conversation history, and interaction data without requiring a third-party integration. Reporting dashboards surface team performance metrics, chat volume trends, and AI resolution rates, supporting data-driven decisions across support, sales, and marketing functions. Role-based access controls and department routing allow organizations to structure the platform around existing team hierarchies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09cf7420-5b73-43fa-8d58-17e4283b6e0a.png","url":"https://www.getapp.co.uk/software/2095847/chatbeacon","@id":"https://www.getapp.co.uk/software/2095847/chatbeacon#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.co.uk/software/2095847/chatbeacon#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"ChatBeacon AIX 2026","position":3,"item":"/software/2095847/chatbeacon","@type":"ListItem"}]}]}
</script>