---
description: Learn how RedAlert can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for RedAlert.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RedAlert Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Fire Department Software](/directory/1187/fire-department/software) > [RedAlert](/software/2099677/redalert-nmx)

# RedAlert

Canonical: https://www.getapp.co.uk/software/2099677/redalert-nmx

> RedAlert by Alpine Software is fire department management software that handles dispatch, records, inspections, alerting, and scheduling. The platform includes NERIS-compliant incident reporting, personnel and certification management, CAD integration, mobile alerting, truck checks, equipment tracking, and property inspection tools. It offers customizable workflows and integrates with major CAD systems including Intergraph, Tyler Technologies, CentralSquare, and Motorola.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Ease of Use**.

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## Overview

### Key benefits of RedAlert

Unifies dispatch, records, inspections, alerting, and scheduling in a single platform, streamlining fire department operations
Automates incident reporting with CAD integration and NERIS-ready templates, reducing manual entry and errors
Offers mobile tools for live alerts, GPS tracking, and field inspections, supporting crew readiness and compliance
Simplifies personnel management, scheduling, certifications, and pay tracking with connected workflows
Digitizes property inspections, permitting, and equipment checks, enabling proactive fire prevention and maintenance

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 10% | (1/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alpine Software

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Alpine Software for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Barcode Recognition
- Communication Management
- Compliance Management
- Customisable Forms
- Document Management
- Employee Management
- Equipment Tracking
- Event Calendar
- Facility Management
- For First Responders
- Geographic Maps
- In-Vehicle Navigation
- Incident Management
- Incident Response Checklists
- Inspection Management
- Inventory Management

## Integrations (4 total)

- Hexagon
- TargetSolutions
- Tyler Enterprise Public Safety
- Vector LMS & Training

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fire Department Software](https://www.getapp.co.uk/directory/1187/fire-department/software)

## Reviews

### "Integration at its best\!" — 5.0/5

> **Josh** | *23 May 2016*
> 
> We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. 

We would never go with any other software. Period. 

I recommend this to all my neighboring departments.

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### "Horrible - not sure how they are still in business.  No one calls back - over promise under deliver\!" — 5.0/5

> **CHARLIE** | *16 February 2018* | Recommendation rating: 0.0/10
> 
> **Pros**: Software is easy to use.  All the modules work together real well.  I guess my issue is the customer service - horrible\!
> 
> **Cons**: The customer service and support is the worst.  If you want something done or added you should plan at least a year out.  It may take that long for someone to call you back or actually get the item completed.  When you see there booth at any show, just keep walking.

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### "Absent Customer Service" — 3.0/5

> **John** | *7 October 2020* | Government Administration | Recommendation rating: 1.0/10
> 
> **Pros**: System works great once completed to your specifications.
> 
> **Cons**: Very poor customer service.  Never responds to emails for service.  Constant follow up phone calls for status updates on projects.  Very poor communication and follow up.
> 
> Poor communication and follow up to completing configurations.

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### "Best RMS Software ever\!" — 5.0/5

> **Steve** | *17 May 2016*
> 
> I would never go with any other company for my Fire Department's records and dispatching.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2099677/redalert-nmx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/redalert-nmx/> |
| en-AE | <https://www.getapp.ae/software/2099677/redalert-nmx> |
| en-AU | <https://www.getapp.com.au/software/2099677/redalert-nmx> |
| en-CA | <https://www.getapp.ca/software/2099677/redalert-nmx> |
| en-GB | <https://www.getapp.co.uk/software/2099677/redalert-nmx> |
| en-IE | <https://www.getapp.ie/software/2099677/redalert-nmx> |
| en-NZ | <https://www.getapp.co.nz/software/2099677/redalert-nmx> |
| en-SG | <https://www.getapp.sg/software/2099677/redalert-nmx> |
| en-ZA | <https://www.getapp.za.com/software/2099677/redalert-nmx> |

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