---
description: Learn how StrataDesk can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for StrataDesk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: StrataDesk Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [StrataDesk](/software/2104488/stratadesk)

# StrataDesk

Canonical: https://www.getapp.co.uk/software/2104488/stratadesk

> StrataDesk is a multi-tenant service desk platform designed for businesses that manage multiple clients, offering true client isolation through separate PostgreSQL databases for each client. The platform features white-label portals, dynamic asset management, flexible workflows, unified reporting, and a full REST API for integrations. StrataDesk supports Docker-based deployment options including cloud, private cloud, or on-premise infrastructure.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of StrataDesk

Provides true client isolation with a dedicated database for each client, supporting strict data separation and security compliance
Offers flexible deployment options, including cloud, private cloud, or fully on-premise, allowing full control over data and infrastructure
Enables fair and predictable pricing by charging per client space, with unlimited team members included on paid plans
Supports white-label branding, customizable asset types, and configurable workflows to match diverse business needs
Delivers a unified dashboard for managing all clients, with centralized reporting, per-client SLAs, and integration-ready API design

## About the vendor

- **Company**: StrataDesk

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English, Romanian
- **Available Countries**: Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland and 20 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Customer Database
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Prioritisation
- Real-Time Notifications
- Reporting/Analytics
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Integrations (7 total)

- Amazon S3
- Amazon SES
- Google Cloud Storage
- Mailgun
- Microsoft Azure
- SendGrid
- Trello

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2104488/stratadesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/stratadesk/> |
| en-AE | <https://www.getapp.ae/software/2104488/stratadesk> |
| en-AU | <https://www.getapp.com.au/software/2104488/stratadesk> |
| en-CA | <https://www.getapp.ca/software/2104488/stratadesk> |
| en-GB | <https://www.getapp.co.uk/software/2104488/stratadesk> |
| en-IE | <https://www.getapp.ie/software/2104488/stratadesk> |
| en-NZ | <https://www.getapp.co.nz/software/2104488/stratadesk> |
| en-SG | <https://www.getapp.sg/software/2104488/stratadesk> |
| en-ZA | <https://www.getapp.za.com/software/2104488/stratadesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"StrataDesk","description":"StrataDesk is a multi-tenant service desk platform designed for organizations that manage multiple client environments. The platform addresses operational challenges faced by service providers who require separate client spaces while maintaining centralized control. It supports true data isolation at the database level and offers deployment flexibility across cloud and on premise infrastructures. StrataDesk is suited to managed service providers, facilities management firms, property managers and enterprises with strict data sovereignty or compliance requirements.\n\nThe platform architecture assigns each client to an independent PostgreSQL database, ensuring complete separation of data at the infrastructure layer. Deployments run within isolated container instances that include dedicated database servers, cache layers and application services. Centralized identity management maps user credentials to client spaces to enforce granular permissions and maintain full audit trails. This design safeguards against cross-tenant data exposure and simplifies administration of multi-client environments.\n\nService providers can define custom asset types to model industry specific resources such as buildings, equipment, vehicles and other operational assets. Workflow tools enable configuration of status flows, service level rules and automation sequences that align with distinct contractual obligations. White label portals present branded interfaces and domain settings for each client while a unified dashboard delivers consolidated visibility across all client spaces. A scheduling feature automates recurring tasks and generates tickets for routine maintenance or compliance checks.\n\nStrataDesk adopts an API first design to expose all platform capabilities through a RESTful interface for seamless integration with existing systems and automation workflows. Deployment options include managed cloud, private cloud or fully on premise installations with container orchestration to ensure consistent performance. Integrated role based access control enforces security policies at both system and tenant levels while audit logging captures user activity and configuration changes in detail. Licensing is based on a per client space model with offerings that range from entry level to enterprise agreements. The solution is developed by a Romania based firm with compliance to European data protection standards built into its core.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6402134c-b4fc-416a-9375-2a18a71e2448.png","url":"https://www.getapp.co.uk/software/2104488/stratadesk","@id":"https://www.getapp.co.uk/software/2104488/stratadesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Linux on premise"},{"@id":"https://www.getapp.co.uk/software/2104488/stratadesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"StrataDesk","position":3,"item":"/software/2104488/stratadesk","@type":"ListItem"}]}]}
</script>