---
description: Learn how Zenarate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Zenarate.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zenarate Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Sales Coaching Software](/directory/1411/sales-coaching/software) > [Zenarate](/software/2105083/zenarate)

# Zenarate

Canonical: https://www.getapp.co.uk/software/2105083/zenarate

> Zenarate is a learning and performance platform designed for frontline teams in customer service and sales environments. The software combines AI-powered conversation simulations, software training modules, and personalized coaching within an integrated learning experience platform. It includes features such as automated quality assurance, real-time performance analysis, customizable scorecards, and AI agent capabilities for workflow automation across contact centers and face-to-face teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Zenarate

Delivers realistic AI-powered conversation and software simulations, enabling team members to practice and build confidence in a safe environment before engaging with customers.&#10;Provides personalized AI coaching and real-time performance analysis, supporting continuous skill development for both new hires and experienced associates.&#10;Integrates learning, coaching, and workflow automation directly within everyday tools, streamlining training and performance support in the flow of work.&#10;Offers customizable and scalable solutions with enterprise-grade security, meeting the needs of global organizations across various industries.&#10;Unifies human and AI agent training on a single platform, ensuring consistent brand interactions and efficient upskilling for customer-facing teams.

## About the vendor

- **Company**: Zenarate

## Commercial Context

- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Buyer Persona Simulation
- AI Roleplay Scoring & Rubrics
- AI/Machine Learning
- Automated AI Coaching Feedback
- Collaboration Tools
- Conversation Intelligence
- Conversational AI
- Decision Support Systems
- Generative AI
- Hyper-Realistic Voice Simulation
- Learning Management
- Performance Management
- Performance Metrics
- Progress Tracking
- Reporting/Analytics
- Roleplay Scenario Builder
- Sales Framework Customization
- Sales Readiness Certification
- Sales Scenario Practice Library
- Scenario Creation

## Category

- [Sales Coaching Software](https://www.getapp.co.uk/directory/1411/sales-coaching/software)

## Related Categories

- [Sales Coaching Software](https://www.getapp.co.uk/directory/1411/sales-coaching/software)
- [AI Sales Roleplay Tools](https://www.getapp.co.uk/directory/5421/ai-sales-roleplay-tools/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2105083/zenarate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/zenarate/> |
| en-AE | <https://www.getapp.ae/software/2105083/zenarate> |
| en-AU | <https://www.getapp.com.au/software/2105083/zenarate> |
| en-CA | <https://www.getapp.ca/software/2105083/zenarate> |
| en-GB | <https://www.getapp.co.uk/software/2105083/zenarate> |
| en-IE | <https://www.getapp.ie/software/2105083/zenarate> |
| en-NZ | <https://www.getapp.co.nz/software/2105083/zenarate> |
| en-SG | <https://www.getapp.sg/software/2105083/zenarate> |
| en-ZA | <https://www.getapp.za.com/software/2105083/zenarate> |

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