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description: Learn how Mark-a-Spot can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Mark-a-Spot.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mark-a-Spot Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Municipal Software](/directory/1177/municipal/software) > [Mark-a-Spot](/software/2142176/mark-a-spot)

# Mark-a-Spot

Canonical: https://www.getapp.co.uk/software/2142176/mark-a-spot

> Mark-a-Spot is an open-source citizen reporting platform designed for municipalities to manage public issue reports and case workflows. The software features AI-powered categorization for uploaded photos, automated routing and assignment, GIS integration for location capture, and multilingual support. It offers field service management capabilities, email intake functionality, and integrates with municipal systems including SAP, CRMs, and GIS tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Mark-a-Spot

Consolidates citizen reports from multiple channels into a single, transparent platform, streamlining communication and reducing fragmentation for municipal teams
Automates categorization, prioritization, and hazard detection using AI, which saves time and improves the quality of reported data
Supports efficient task assignment and real-time status tracking through an intuitive app for field service management
Offers flexible deployment options, including self-hosting or managed cloud, with open-source architecture and seamless integration with municipal systems such as SAP, CRMs, and GIS tools
Enables multilingual communication and customizable workflows, making the platform adaptable to diverse community needs and administrative processes

## About the vendor

- **Company**: Civic Patches GmbH

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Mark-a-Spot is open source. The Drupal backend and the community frontend carry no license fee. What is paid for is operation and the Pro staff dashboard.

Managed cloud (hosted in Germany): from $299 per month. All features are included, there are no module prices and no per-seat fees. The price scales with population and report volume, not with the number of functions. Larger cities are quoted individually.

Self-hosting: the open-source edition can be run on your own infrastructure at no license cost. A commercial subscription applies for the Pro staff dashboard, support and updates. Self-hosting is not discounted; additional effort on our side is billed by time.

CivicSpot, our self-service SaaS built on the same platform, offers a free tier and paid plans from $49 per month for smaller organizations.

Quoted separately, because the effort differs in every administration: integration into existing back-office systems and specialist procedures, data migration from a previous system, and on-site workshops.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Communication Management
- Customisable Reports
- Data Import/Export
- Document Storage
- For Municipal Offices
- Generative AI
- Geographic Maps
- Mobile Access
- Real-Time Updates
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Service Request Management
- Third-Party Integrations
- Work Order Management
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Municipal Software](https://www.getapp.co.uk/directory/1177/municipal/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2142176/mark-a-spot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/mark-a-spot/> |
| en-AE | <https://www.getapp.ae/software/2142176/mark-a-spot> |
| en-AU | <https://www.getapp.com.au/software/2142176/mark-a-spot> |
| en-CA | <https://www.getapp.ca/software/2142176/mark-a-spot> |
| en-GB | <https://www.getapp.co.uk/software/2142176/mark-a-spot> |
| en-IE | <https://www.getapp.ie/software/2142176/mark-a-spot> |
| en-NZ | <https://www.getapp.co.nz/software/2142176/mark-a-spot> |
| en-SG | <https://www.getapp.sg/software/2142176/mark-a-spot> |
| en-ZA | <https://www.getapp.za.com/software/2142176/mark-a-spot> |

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