---
description: Learn how LealUp can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for LealUp.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LealUp Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [LealUp](/software/2143403/lealup)

# LealUp

Canonical: https://www.getapp.co.uk/software/2143403/lealup

> LealUp is an AI customer success platform for B2B SaaS teams in Spain and Latin America. It unifies CRM, support, usage, and billing signals into one account view, scores churn risk and expansion opportunity, triggers retention playbooks, and runs conversations from a shared WhatsApp inbox.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of LealUp

Stop finding out about churn after the cancellation email.&#10;LealUp watches usage, support, billing, and conversation signals continuously and raises a scored, explained alert while the account can still be saved. Teams see risk building weeks earlier instead of reacting to a renewal that is already lost.&#10;&#10;Give every account owner the full story in one screen.&#10;CRM records, tickets, product usage, invoices, and WhatsApp threads land on a single account profile. Handovers stop losing context, new hires ramp faster, and no one has to reconstruct a relationship from scattered tools before a call.&#10;&#10;Make your best customer success motion repeatable.&#10;Playbooks convert what your strongest performer does into cadences, tasks, and templates that anyone on the team can run. Onboarding, rescue, adoption, and expansion follow the same standard every time, and you can measure which plays actually move retention.&#10;&#10;Reach customers on the channel they answer.&#10;Native WhatsApp with a shared team inbox means faster replies without personal phones, without orphaned conversations, and without losing history when an account changes hands. Every message stays attached to the account record.&#10;&#10;Prove the impact of customer success.&#10;Dashboards tie activity to outcomes: portfolio health, retention by cohort, and playbook impact. Customer success stops being reported as effort and starts being reported as revenue retained and expanded.&#10;&#10;Be live in about five days.&#10;Guided onboarding across five stages configures scores, alerts, automations, WhatsApp, and integrations with more than 16 business tools. There is no multi-month implementation project before the team sees value.

## About the vendor

- **Company**: LealUp

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: LealUp is sold as a subscription and quoted per team. Plans start at USD 200 per month, and the final price depends on the number of accounts under management, the number of users who need access, and the integrations required.&#10;&#10;Every plan includes unified account profiles, predictive risk and opportunity scoring, alerts, playbooks and automation, the shared WhatsApp inbox, retention dashboards, and the standard integration library with open API access. Guided onboarding is included rather than charged as a separate implementation project, and normally takes about five days across five stages: kickoff, connection, configuration, activation, and operation.&#10;&#10;Exact pricing is confirmed after a short scoping call so the quote reflects your portfolio size, seats, and integrations. To request a quote or arrange a trial, book a 30-minute demo at lealup.com/contacto.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Peru, Spain, Uruguay

## Features

- AI Copilot
- API
- Account Alerts
- Account Management
- CRM
- Chat/Messaging
- Churn Management
- Configurable Workflow
- Customer Engagement
- Customer Management
- Customer Segmentation
- Customisable Reports
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Generative AI
- Health Score
- NPS of Customers
- Onboarding
- Performance Metrics

## Integrations (15 total)

- Amplitude
- Freshdesk
- Gmail
- Google Sheets
- HubSpot CRM
- Intercom
- Mixpanel
- Pipedrive
- Salesforce Sales Cloud
- Segment
- Slack
- Stripe
- WhatsApp
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.getapp.co.uk/directory/959/customer-success/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2143403/lealup)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/lealup/> |
| en-AE | <https://www.getapp.ae/software/2143403/lealup> |
| en-AU | <https://www.getapp.com.au/software/2143403/lealup> |
| en-CA | <https://www.getapp.ca/software/2143403/lealup> |
| en-GB | <https://www.getapp.co.uk/software/2143403/lealup> |
| en-IE | <https://www.getapp.ie/software/2143403/lealup> |
| en-NZ | <https://www.getapp.co.nz/software/2143403/lealup> |
| en-SG | <https://www.getapp.sg/software/2143403/lealup> |
| en-ZA | <https://www.getapp.za.com/software/2143403/lealup> |

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Threshold-based alerts notify the account owner when health shifts, usage drops, a ticket escalates, or an expansion signal appears.\n\nPlaybooks and automation\nPlaybooks turn recurring motions into structured workflows that combine multi-step cadences, assigned tasks, due dates, and message templates. Ready-made playbooks cover churn prevention, at-risk rescue, onboarding, adoption, and expansion, and each one can be cloned and edited. Playbooks can be launched manually or automatically from score changes and signal thresholds.\n\nWhatsApp workspace\nLealUp includes a native WhatsApp shared inbox so the team works from one number instead of personal phones. Conversations are assigned to owners, tagged, annotated with internal notes the customer never sees, linked to the matching account, and preserved in full when ownership changes. 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