--- description: Learn how Resort Manager can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Resort Manager. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Resort Manager Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Resort Manager](/software/2157818/resort-manager) # Resort Manager Canonical: https://www.getapp.co.uk/software/2157818/resort-manager > On-premises property management for hotels, resorts and villas. Reservations, front desk, point-of-sale, stock, accounts and reporting in one system, running on the property's own server. > > Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Resort Manager The data stays in your building. Resort Manager runs on a server at the property. Guest names, reservations and folios sit on your hardware, on your network, and are not held anywhere else. Rooms are the easy part. Reservations, front desk, point of sale, stock, accounts, guest relations and reporting are one system. A property that adds a restaurant, a spa or a shop brings it onto the same guest account instead of reconciling several systems by hand each night. Support answers at three in the morning. Operational issues are covered 24 hours a day from the Asia-Pacific region. Other requests are answered 09:00 to 18:00 GMT+8. Installation and training come with any modular package. The network is part of the job. The same team designs and installs the servers and networking the system runs on. On a property where the software and the infrastructure are hard to separate, that removes the argument about whose fault it is. It has been running for a long time. Released in 2009. Some of the first properties to install it are still running it, through refurbishments, extensions and changes of management. It scales down and up. Two editions. Resort Manager for a full operation, Resort Manager Lite for properties needing less. Rooms, bungalows and villas can be managed side by side. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Little Fish Technologies - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise) - **Supported Languages**: English, Indonesian, Thai - **Available Countries**: Australia, Canada, France, Germany, Indonesia, Ireland, Italy, Malaysia, Netherlands, Philippines, Singapore, Thailand, Timor-Leste, United Kingdom, United States, Vietnam ## Features - Billing & Invoicing - Booking Management - Built-in Accounting - CRM - Calendar Management - Customer Database - Customisable Templates - Discount Management - Extended Stay - For Vacation Rentals - Front Desk Management - Guest Experience Management - Housekeeping Management - Inventory Management - Maintenance Management - Marketing Automation - Multi-Currency - Point of Sale (POS) - Rate Management - Reporting/Analytics ## Integrations (4 total) - Remote Desktop Manager - Revinate - SiteMinder - TSPlus ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.co.uk/directory/81/hospitality-property-management/software) ## Reviews ### "Would have been lost without it\!" — 5.0/5 > **Verified Reviewer** | *8 September 2018* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: For us this has been a great addition\! Ever since we have used it we have been able to combine our offering and this has meant we have been able to grow our revenues effectivley. > > **Cons**: Would love to see some more enhancements and more reporting. ----- ### "Very impressed" — 5.0/5 > **Chris** | *19 September 2014* > > We replaced our existing PMS which was one of the big three systems with resort manager, We made the mistake of buying a global brand PMS through a Thai licence holder which you have to do due to there company rules. The back up support from the Thai licence holders based in Bangkok was absolutely abysmal, after three years of constant phone calls and e mails we decided we would have to move on and find a PMS that had the back up we required. We have a middle size hotel of forty rooms and after a lot of research were recommended Mark Townsend of Littlefish Technologies, What a breath of fresh air after all the problems we had in the past three years. within a day of my e mail to Mark we were talking on Skype where he very patiently ran me through the departments of Resort Manger, from there we had signed up within a week and within a further week he was on his way to our hotel. The original agreement was that he would stay for two weeks to install the new PMS soft wear and carry out training in all departments, Ha stayed five weeks in the end to insure that everybody knew how to get the best from his system. The system has been running for a couple of months now with no problems, plus Mark is always on the other end of the phone to answer any questions from our staff. If there is a down side to this product i haven't found it yet. I must finish by mentioning the very competitive price, Best value for money we have spent since the day the hotel opened . ----- ### "General Manager" — 3.0/5 > **Mongkol** | *15 December 2016* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Report link such as Manager Report and Business source is useful > > **Cons**: Part of guest report a bit difficult cause have no total number of guest separate by adult, child > > I don't say that the system is bad because of the function is not proper, some menus were hidden, in need to click to find it. training not clear because the trainer is English speaking and all user are Thai so some point is not clear and training seem like a lecture. In my opinion, training should have monitor separate and all trainee can practice in each proposition. ----- ### "An excellent solution at a great price" — 4.0/5 > **Bryan** | *21 January 2016* > > We wanted an all embracing hotel management system at an affordable price. Our previous system was very good, but in needing to update a huge expenditure for both soft and hard ware was requireed. Resort Manager was recommended by a respected colleague in the business and we opted for this. What is particularly good is that the system can be adapted to suit particular needs and this was done effectively. The training was very good and importantly, the follow-up sorting out inevitable glitches was speedy and the ongoing support is excellent. There are a few minor things which could be developed, but overall, we are more than satisfied with the system. ## Links - [View on GetApp](https://www.getapp.co.uk/software/2157818/resort-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data