---
description: Learn how Horizon can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Horizon.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Horizon Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Horizon](/software/2261861/horizon-11)

# Horizon

Canonical: https://www.getapp.co.uk/software/2261861/horizon-11

> Horizon is a cloud-based, no-code AI chatbot platform that crawls website content to build a private knowledge base and embeds a chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Horizon

\* Eliminates manual chatbot building by automatically crawling website pages and documents to construct a private knowledge base, reducing setup time for non-technical teams.
\* Supports cloud-based and self-hosted deployment models, giving compliance-sensitive organizations control over where data is stored and processed.
\* Provides custom branding and tone configuration options, allowing the chatbot interface to align with organizational style guidelines without code changes.
\* Delivers conversation analytics and query pattern reporting, helping teams identify knowledge gaps and refine chatbot responses over time.
\* Integrates with CRM and helpdesk platforms to route escalated conversations to human agents, maintaining continuity across automated and live support channels.
\* Applies role-based access controls across knowledge base editing, analytics, and configuration, enabling structured team collaboration without overexposing administrative functions.
\* Handles high volumes of repetitive visitor inquiries automatically, freeing support staff to focus on complex or high-priority cases.
\* No-code interface covers the full workflow from data ingestion to live deployment, removing developer dependency for routine content updates and knowledge base maintenance.

## About the vendor

- **Company**: Horizonchat

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2261861/horizon-11)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/horizon-11/> |
| en-AE | <https://www.getapp.ae/software/2261861/horizon-11> |
| en-AU | <https://www.getapp.com.au/software/2261861/horizon-11> |
| en-CA | <https://www.getapp.ca/software/2261861/horizon-11> |
| en-GB | <https://www.getapp.co.uk/software/2261861/horizon-11> |
| en-IE | <https://www.getapp.ie/software/2261861/horizon-11> |
| en-NZ | <https://www.getapp.co.nz/software/2261861/horizon-11> |
| en-SG | <https://www.getapp.sg/software/2261861/horizon-11> |
| en-ZA | <https://www.getapp.za.com/software/2261861/horizon-11> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"Horizon","description":"Horizon is a no-code AI chatbot platform for websites, available as a cloud-based deployment or self-hosted on-premises, suited for businesses of all sizes seeking to automate visitor engagement without engineering resources. The platform crawls website pages and uploaded documents to construct a private knowledge base, which powers a conversational chatbot that can be embedded directly into any website. Configuration options include custom branding, tone controls, and domain-restricted data sourcing, allowing teams to align chatbot behavior with organizational standards.\n\nHorizon supports multiple deployment models, giving businesses flexibility to host data within their own infrastructure for compliance-sensitive environments or use the managed cloud option for faster setup. The platform targets industries such as e-commerce, SaaS, professional services, and support-heavy operations where high volumes of repetitive visitor inquiries are common. Conversation logs and analytics dashboards provide visibility into chatbot performance, common query patterns, and knowledge gaps, supporting iterative improvement of the knowledge base over time.\n\nIntegration options allow the chatbot widget to connect with existing CRM and helpdesk tools, routing escalated conversations to human agents when needed. Role-based access controls let administrators manage team permissions across knowledge base editing, analytics review, and chatbot configuration. The no-code interface covers the full workflow from data ingestion to deployment, removing dependency on developer involvement for routine updates and content changes.","image":"https://images.g2crowd.com/display-layer-screenshots/1873278/7c7583a7821fcc64a4f171352f77f9cdfe3596fc82eb5a51e2d7e73ab12e8a9a.png","url":"https://www.getapp.co.uk/software/2261861/horizon-11","@id":"https://www.getapp.co.uk/software/2261861/horizon-11#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.getapp.co.uk/software/2261861/horizon-11#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Horizon","position":3,"item":"/software/2261861/horizon-11","@type":"ListItem"}]}]}
</script>