---
description: Learn how ActiveCampaign can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ActiveCampaign.
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title: ActiveCampaign Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [ActiveCampaign](/software/2348/activecampaign)

# ActiveCampaign

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> ActiveCampaign is a cloud-based marketing and sales automation platform combining email, SMS, WhatsApp, CRM, and AI-driven automation.
> 
> Verdict: Rated **4.6/5** by 2570 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ActiveCampaign

\* Unifies email, SMS, WhatsApp, and CRM data in a single cloud-based platform, reducing the need to manage multiple disconnected tools across marketing and sales workflows.&#10;\* Automates repetitive campaign setup and background marketing tasks via 900+ pre-built automation recipes, cutting manual configuration time and accelerating time-to-launch for common use cases such as welcome sequences and abandoned cart flows.&#10;\* Supports precise audience segmentation using behavioral, demographic, and transactional data, allowing teams to deliver targeted messaging to specific contact groups rather than broad lists.&#10;\* Provides a visual automation workflow builder with conditional logic branching, enabling non-technical users to construct complex, multi-step customer journeys without developer involvement.&#10;\* Connects marketing activity to sales outcomes through an integrated CRM with pipeline management, deal tracking, and automated task assignment, giving revenue teams shared visibility into contact history.&#10;\* Tracks site visits, event triggers, and contact engagement to inform lead scoring models, helping sales teams prioritize outreach based on demonstrated interest signals.&#10;\* Delivers dynamic content personalization within emails and landing pages, allowing a single campaign to render different content blocks based on individual contact attributes or behaviors.&#10;\* Offers predictive sending and A/B split testing tools to optimize message delivery timing and content variants, supporting data-driven improvements to open and conversion rates.&#10;\* Integrates with 900+ third-party applications including e-commerce, CRM, and CMS platforms, extending automation workflows across existing technology stacks without custom development.&#10;\* Includes role-based access controls and multi-user team management, supporting structured collaboration across marketing, sales, and operations functions within a shared account environment.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 2570 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ActiveCampaign
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: ActiveCampaign is offered across four pricing plans, outlined below. A 14-day free trial is also available.&#10;&#10;Starter: $15/month, paid yearly&#10;Plus: $49/month, paid yearly&#10;Pro: $79/month, paid yearly&#10;Enterprise: $145/month, paid yearly&#10;&#10;Grow with confidence. Guaranteed results in 30 days or your money back.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Turkish, Vietnamese
- **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Portugal, Singapore, Spain, United Kingdom, United States

## Features

- A/B Testing
- AI Copilot
- AI Sorting
- AI Text Generation
- AI Text Summarization
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Adaptive Learning
- Alerts/Notifications
- Appointment Scheduling
- Archiving & Retention
- Assignment Management
- Attachment Search
- Automated Alerts and Tasks
- Automated Email Responses
- Automated Scheduling
- Autonomous Task Execution

## Integrations (116 total)

- 123FormBuilder
- Acuity Scheduling
- Adobe Acrobat
- Adobe Illustrator
- Adobe Photoshop
- Agentforce
- Airtable
- Amazon EC2
- Apollo.io
- Astra Pro
- BigCommerce
- Book Like A Boss
- Booker
- BookingKoala
- Braze

... and 101 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)
- [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software)
- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)
- [AI Marketing Tools](https://www.getapp.co.uk/directory/3873/ai-marketing-tools/software)
- [Form Builder Software](https://www.getapp.co.uk/directory/3893/form-builder/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (7003 reviews)
2. [Adobe Campaign](https://www.getapp.co.uk/software/100539/adobe-campaign) — 4.4/5 (186 reviews)
3. [Salesmate](https://www.getapp.co.uk/software/108081/salesmate) — 4.7/5 (102 reviews)
4. [E-goi](https://www.getapp.co.uk/software/2063898/e-goi) — 4.8/5 (147 reviews)
5. [noCRM](https://www.getapp.co.uk/software/100103/you-don-t-need-a-crm) — 4.6/5 (494 reviews)

## Reviews

### "Great option for building out email campaigns and overall marketing" — 5.0/5

> **Mike** | *31 July 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, the interface was intuitive and simple
> 
> **Cons**: Found it pretty difficult to send emails on behalf of clients. It was not simple to add a send from email address that was from a different domain than the one I used as my login email.
> 
> Great and simple product, especially for an in house marketing team. Lots of power, easy to integrate with other systems and full support from Zapier if you need it.

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### "Simple, reliable, and perfect for coaches" — 5.0/5

> **Verified Reviewer** | *21 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: I love how easy and reliable the automations are. &#10;&#10;Once set up, they just run in the background and save me so much time. &#10;It’s also very intuitive to use, even if you’re not super technical. The integration with Ablefy works seamlessly, which makes connecting my courses with email marketing effortless.
> 
> **Cons**: The reporting could be a bit simpler and more beginner-friendly. &#10;Sometimes I just want quick insights, but they’re hidden behind several clicks. Also, some features feel a bit limited in the smaller plan, though that’s fair for the price point.
> 
> Overall, ActiveCampaign has been a great fit for my coaching business. &#10;&#10;It automates the most important steps, helps me welcome new clients smoothly, and keeps my community engaged with ease. For anyone running an online business or coaching program, it’s a solid, dependable tool that lets you focus on your clients instead of tech struggles.

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### "Potentially great but underperforms." — 2.0/5

> **Caspar** | *9 October 2025* | Information Technology & Services | Recommendation rating: 2.0/10
> 
> **Pros**: Can eventually do most tasks we are asking of it consistently. Email campaigns and automations work and are sent out in a timely manner.
> 
> **Cons**: Bad usability and very buggy. Not simple to create and edit email campaigns. Not easy to track UTM data through forms. Not easy to manage contact lists.
> 
> Not great. Causes a lot of frustrations among users. Often randomly signed out. Experience issues most times we use it.

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### "Automating our events marketing." — 5.0/5

> **Laura** | *14 February 2026* | Events Services | Recommendation rating: 9.0/10
> 
> **Pros**: The email management capabilities will enable us to divide our attendee lists into different segments based on their interests in particular events, which will guarantee high engagement rates.
> 
> **Cons**: The customer support is so slow to fix pressing deliverability problems and the high pricing does not give us a good value.
> 
> The automation is important as a Marketing Coordinator. I use this to nurture leads. It is also effective in contact management but it is extremely expensive.

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### "Organized manner of communication and interaction." — 5.0/5

> **Emily** | *30 December 2025* | Religious Institutions | Recommendation rating: 9.0/10
> 
> **Pros**: I like the fact that automated workflows assist in ensuring that communication remains consistent without manual follow-ups all the time.
> 
> **Cons**: Certain features take time before they can be learned and then really useful to use. I like all except this one.
> 
> ActiveCampaign has been beneficial in my work as the coordinator of the church programs and outreach, as it allows me to maintain communication with the members and volunteers in a structured and dependable manner.

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