--- description: Learn how SurveyMonkey can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SurveyMonkey. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SurveyMonkey Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyMonkey](/software/2371/surveymonkey) # SurveyMonkey Canonical: https://www.getapp.co.uk/software/2371/surveymonkey Page: 1 / 422\ Next: [Next page](https://www.getapp.co.uk/software/2371/surveymonkey?page=2) > SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows. > > Verdict: Rated **4.6/5** by 10513 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SurveyMonkey Enables fast creation of surveys and forms using AI and a wide selection of expert templates. Offers actionable insights through automated analysis, helping to identify key patterns and trends. Connects with a global audience panel and provides multiple distribution options for targeted feedback. Integrates with over two hundred business tools to streamline workflows and automate processes. Supports a variety of use cases, including employee feedback, customer satisfaction, market research, and event management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10513 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentive - **Location**: San Mateo, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Albanian, Arabic, Armenian, Bangla, Basque, Bosnian, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Norwegian, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Welsh - **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more ## Features - 360 Degree Feedback - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Autofill - Benchmarking - CES Survey Structure - CRM - CSAT Survey Structure - Collaboration Tools - Commenting/Notes - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Database - Customer Experience Management - Customer Journey Mapping ## Integrations (99 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 84 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.getapp.co.uk/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.co.uk/directory/234/survey/software) - [Market Research Software](https://www.getapp.co.uk/directory/889/market-research/software) - [Forms Automation Software](https://www.getapp.co.uk/directory/589/forms-automation/software) - [Polling Software](https://www.getapp.co.uk/directory/1061/polling/software) - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) ## Alternatives 1. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (982 reviews) 2. [UmfrageOnline](https://www.getapp.co.uk/software/131259/enquetes-maken) — 4.6/5 (1784 reviews) 3. [Google Forms](https://www.getapp.co.uk/software/112857/google-forms) — 4.7/5 (11590 reviews) 4. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2927 reviews) 5. [Survicate](https://www.getapp.co.uk/software/101401/survicate) — 4.6/5 (99 reviews) ## Reviews ### "Easy-to-use, reliable tool to collect feedback" — 5.0/5 > **Dre'** | *19 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: SurveyMonkey is very easy to use and it has great flexibility. I really like that I can generate a survey very quickly or use it for something more elaborate if necessary. Specifically, I like the number of question formats that are either more difficult to create with other products or not available. > > **Cons**: For some reason, I have had a hard time with download options. It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format. I don't now what the barrier is to me remembering that. User error, I'm sure. > > I was able to get up and running with SurveyMonkey very quickly. I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app. I still use it but not as regularly as I once did. It is one of the most intuitive tools I have ever used. There are also some cool data visualization options that I didn't use as much but are nice to have available. ----- ### "It works just fine for collecting basic feedback." — 4.0/5 > **Pritam** | *16 August 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: We mostly use it for post-event surveys and checking in with customers every now and then. The templates are a lifesaver when we’re in a rush to get something sent out the same day. Plus, the question logic actually works without much fuss, and exporting to Excel is simple enough that our small team can handle the data ourselves without needing any fancy extra software. > > **Cons**: The pricing jumped way up once we hit their response limits, and honestly, that happened a lot faster than we expected during our product launch. Some of the branding options feel pretty locked down on our current plan, too. It’d be great to have more flexibility with question types, and I’m just over being constantly upsold to the enterprise tiers. > > It gets the job done when we’re looking for customer insights, and it doesn't give us any major headaches. Sure, it’s not the cheapest option out there, but it’s reliable and the whole team can figure it out on their own without any formal training. It works well enough for a growing company that needs quick feedback loops but isn't trying to run massive research operations. ----- ### "Shop around and find which survey system works best for you" — 3.0/5 > **Jocelyn** | *11 March 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging. > > **Cons**: I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate. > > Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best. ----- ### "Surveys Made Easy With SurveyMonkey\!" — 5.0/5 > **Eduardo** | *20 August 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: SurveyMonkey has been really great to use. It makes creating and sending surveys feel super simple, even if you’re not very tech-savvy. I like how easy it is to customize questions, share surveys, and see the results in a clear way. The templates and different question options are also really helpful when you want to get something set up quickly. Overall, it saves a lot of time and makes collecting feedback way less of a hassle. Definitely a solid tool if you need to create professional-looking surveys without overcomplicating things\! > > **Cons**: One downside with SurveyMonkey is that some of the better features are locked behind paid plans. If you’re just using the free version, you can run into limits pretty quickly, especially when you want more customization or advanced options. It can also take a little time to figure out where everything is when you first start using it. That said, once you get the hang of it, it’s still pretty easy to use overall. > > Overall, my experience with SurveyMonkey has been really positive. It’s easy to create surveys, customize questions, and share them with people without making things complicated. I also like how simple it is to review the responses and get a quick sense of the feedback. The templates are handy too, especially when you want to put something together fast. There are a few limitations with the free version, but overall, SurveyMonkey makes collecting feedback feel quick, organized, and pretty stress-free. I’d definitely use it again. ----- ### "Sent 47 supplier surveys last Tuesday, had 31 responses by Friday morning." — 5.0/5 > **Nelson** | *19 September 2026* | Mining & Metals | Recommendation rating: 8.0/10 > > **Pros**: Last month I polled 8 equipment suppliers on delivery windows and payment terms. Setup only took me 22 minutes, and I had all the responses back within 72 hours. The export to Excel gives me clean data I can actually use in our procurement spreadsheets, which is a huge help. > > **Cons**: The template library assumes you're running customer satisfaction surveys or employee reviews. Finding question formats that work for supplier evaluations or safety compliance checks took me 40 minutes of trial and error. Would save time if they had an industrial operations section with pre-built logic. > > I track every cost against revenue per ton extracted. This platform cut our supplier communication time by 68% in the first quarter. When you're coordinating with 12 contractors and 15 material providers with a team of 6, you need tools that don't waste hours. SurveyMonkey does exactly what we pay for without the learning curve eating into production days. ----- Page: 1 / 422\ Next: [Next page](https://www.getapp.co.uk/software/2371/surveymonkey?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2371/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data