---
description: Learn how HoduCC can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for HoduCC.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HoduCC Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [HoduCC](/software/456711/hoducc)

# HoduCC

Canonical: https://www.getapp.co.uk/software/456711/hoducc

Page: 1 / 5\
Next: [Next page](https://www.getapp.co.uk/software/456711/hoducc?page=2)

> AI enabled HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HoduCC

Omnichannel Communication: Contact center software supports omni channel communication, allowing customers to reach out through various channels like phone, email, live chat, social media, and messaging apps. 

Improved Customer Experience: Contact center software enables businesses to provide enhanced customer experiences by streamlining and optimizing their customer service operations. 

Reporting and Analytics: Contact center software provides detailed reporting and analytics capabilities, allowing businesses to track key performance indicators (KPIs) and gain insights into their operations. 

CRM Integration: Many contact center software solutions integrate with customer relationship management (CRM) systems.

Scalability and Growth: Contact center software is highly scalable, making it suitable for businesses of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 99 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Summarization
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Centre
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging

## Integrations (10 total)

- Bandwidth
- Bird
- Bitrix24
- Dynamics 365
- Freshdesk
- Pipedrive
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Telemarketing Software](https://www.getapp.co.uk/directory/1069/telemarketing/software)
- [Auto Dialer Software](https://www.getapp.co.uk/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (890 reviews)
2. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/callcenternow) — 4.8/5 (335 reviews)
4. [Readymode](https://www.getapp.co.uk/software/107701/Readymode) — 4.6/5 (145 reviews)
5. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1789 reviews)

## Reviews

### "Go to system for Omnichannel CX" — 5.0/5

> **Jennifer** | *10 March 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Value for Money
Very User Intuitive
Call Quality and features
Note Taking 
Great call management
Provides meetings summaries
> 
> **Cons**: Has an inbuilt CRM, wish it came with deal management
Great for On premise, is also hybrid
Ticketing is basic

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### "F4E Hodu Review" — 4.0/5

> **Lyndah** | *13 March 2024* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: A very good product..easy to use and easy to customize
> 
> **Cons**: Nothing at the moment. All is good and working
> 
> So far so good\! It has provided us with a good platform to manage customer feedback

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### "Contact center solution" — 3.0/5

> **Ayyoob** | *11 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use to and its run with minimum resources
> 
> **Cons**: User interface need to enhanced, as its seem outdated
> 
> 85 % satisfied

-----

### "Technical Manager" — 5.0/5

> **SHARMAARKE** | *13 March 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Recurring Support and Hi price per agents when require to increase.
> 
> **Cons**: Good Performance
Easy to use.
Error free.
> 
> hoducc platform is good for call management and related features, except issue of integration of third party is more complicated and not allowed end users to manage the integrations.

-----

### "HODUCC: Best of breeds in ominiChannel Solution" — 5.0/5

> **Austine** | *3 February 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Real Omnichannel Solution offering customers various engagement touch point. 2. Steep learning curve. 3. Stable and Flexible , yet well secured
4. Robust and cost effective.
> 
> **Cons**: Not yet observed as it currently meets all our contact centre expectations.
> 
> Very Comfortable with the product.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/456711/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/hoducc/> |
| en-AE | <https://www.getapp.ae/software/456711/hoducc> |
| en-AU | <https://www.getapp.com.au/software/456711/hoducc> |
| en-CA | <https://www.getapp.ca/software/456711/hoducc> |
| en-GB | <https://www.getapp.co.uk/software/456711/hoducc> |
| en-IE | <https://www.getapp.ie/software/456711/hoducc> |
| en-NZ | <https://www.getapp.co.nz/software/456711/hoducc> |
| en-SG | <https://www.getapp.sg/software/456711/hoducc> |
| en-ZA | <https://www.getapp.za.com/software/456711/hoducc> |
| es | <https://www.getapp.es/software/456711/hoducc> |
| es-CL | <https://www.getapp.cl/software/456711/hoducc> |
| es-CO | <https://www.getapp.com.co/software/456711/hoducc> |
| es-MX | <https://www.getapp.com.mx/software/456711/hoducc> |
| fr | <https://www.getapp.fr/software/456711/hoducc> |
| fr-BE | <https://fr.getapp.be/software/456711/hoducc> |
| fr-CA | <https://fr.getapp.ca/software/456711/hoducc> |

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