Paycom

Paycom

Cloud-based human capital management (HCM) software

About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.


Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.


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Not sure about Paycom? Compare with a popular alternative

Paycom

4.4 (823)
VS.
Most reviewed

Starting Price

No pricing found
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

118
146

Integrations

No integrations found
64

Ease of Use

4.3 (823)
4.6 (2,666)

Value for Money

4.2 (823)
4.5 (2,666)

Customer Service

4.3 (823)
4.5 (2,666)

Alternatives

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4.6
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BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data...

UKG Ready

4.1
#2 Alternative to Paycom
UKG Ready® is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier.

SentricHR

4.4
#3 Alternative to Paycom
Prioritize your people with simplified management for all things HR - Paperless Onboarding, Documents, Payroll,...

TrackSmart Attendance

4.3
#4 Alternative to Paycom
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Reviews

Overall rating

4.4 /5
(823)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have Paycom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 823
Alberto
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paycom handles forms excellently

Reviewed on 23/05/2023

Paycom was the payroll service we used. They are trained to complete all the forms, calculations...

Paycom was the payroll service we used. They are trained to complete all the forms, calculations and procedures and do it correctly. The difficulty of the operation lies in taking on the heavy lifting of processing our salary so that I can focus on building my company. We transferred from ADP to Paycom and the decision was absolutely the right one. I wanted to be treated like I was local and not like I was a number or an abstract entity. Paycom fits the needs of a small business and meets the needs of a small business, thus meeting my requirements. Over three years of experience with Paycom has been rewarding for all involved. We have an excellent relationship and I feel that Paycom respects my employees' time, is efficient and professional at every opportunity. Paycom takes care of calculating, paying and filing payroll taxes, wages and computations, and does it successfully the first time.

Pros

I researched the qualities of ease of use, cost and being a proven provider, plus I have to tell you that Paycom delivers on all fronts for my small business. Payroll runs in just a few minutes and if anything goes wrong, my representative communicates quickly and efficiently to prevent anything from intercepting our employees' payroll accurately and on time. Paycom is a security and law focused kind of company, knowing this makes me feel comfortable that security is a priority, just like for our restaurant, it's important to them.

Cons

My rep discussed the readability of the reports with me at the beginning of 2017 and immediately my concerns were addressed and resolved. If you give Paycom good reviews, they fix the problem right away.

Response from Paycom

Hi, Alberto. We appreciate your advocacy! It's great to know that our customizable software fits the needs of your small business. If you have any more feedback, please share it with us at [email protected].

Peggy
Overall rating
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Never go to Paycom.

Reviewed on 16/08/2023

It is there way, only there way, no flexibility. They have a good product but hold you hostage. ...

It is there way, only there way, no flexibility. They have a good product but hold you hostage. No customer service to help you. It is all about money with them. Billing had so many hidden fees it was not funny.

Pros

Good Product but all down hill from there.

Cons

The worst customer service a company could ever have. It gets even worse if you leave them. This company is only about money. Once your in they don't help you. Their billing is non-tranparent. They could not even explain why they charged what they did when you received a bill. We had a billing discrepency and when we asked them about it they emailed what it should be. We asked them to come in for a meeting and the bill was not $18,000 more than what they emailed. They could not explain it.

Response from Paycom

We are happy to hear that our product has been easy to use. Your satisfaction is our priority and we appreciate your input to improve our services. We'd like to learn more about your feedback so we can properly address your concerns. Please reach out to us at [email protected], and a team member will contact you.

Jarrett
Overall rating
  • Industry: Market Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Much nicer payroll than ny old software

Reviewed on 20/11/2023

Pros

Reviewing my weekly time, approving time and requesting time off is so easy.

Cons

Nothing, i really like this software in comparing it to my old info.

Response from Paycom

Thank you for your review, Jarrett. We're happy to hear how Paycom has made HR and payroll processes more efficient for you and your organization!

Katrina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Paycom improves by unifying the tasks of the HR team

Reviewed on 11/09/2023

Because with Paycom, we are able to maintain HR compliance in today's complex business environment....

Because with Paycom, we are able to maintain HR compliance in today's complex business environment. We trust them with some of our most sensitive employee data because of the way their platform has evolved and progressed over time.

Pros

Paystubs, upcoming payments, and requests for accrued vacation time are all easily accessible. This is also used on a daily basis for employee time tracking and the administration of company records relating to salary and benefits.

Cons

The app's interface can be confusing to new users who haven't watched a tutorial video. Clocking in only works when we are directly linked to the firm's wifi, which is annoying, but may have been intentional on the part of the organization.

Response from Paycom

Katrina, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.

Daniel
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Paycom review

Reviewed on 12/06/2022

The company I work for which was KFC only use the product I think for about 8 months and then they...

The company I work for which was KFC only use the product I think for about 8 months and then they switched to another payroll service which really wasn't no better than paycom.

Pros

That I was able to go to the app and check my hours that I had worked during the week. Didn't have to worry about remembering anything because paycom we keep up with it for me.

Cons

What I least like about paycom is that whenever I and fellow co-workers would set up our account. Every time I had to redo my password which was very irritating because my boss will have to call paycom HR to be able to get the account unlocked

Response from Paycom

Thank you for sharing, Daniel! Paycom prioritizes our users' experience, and we're glad that our solution made keeping track of your hours easy. If you have ideas for enhancements, please connect with our team at [email protected].

Showing 5 reviews of 823 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Paycom for pricing information.

Paycom has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Paycom supports the following languages:

English

Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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