About Mailchimp
Mailchimp is a marketing automation platform that allows you to create, send, and analyze email and ad campaigns. The software offers complete campaign transparency, email tracking, view success and click-through rates, custom reports, and the ability to manage subscribers and un-subscribers. Mailchimp lets you create custom templates and at the same time choose from an array of pre-made templates and campaigns.
Mailchimp is also available as freemium solution - you can send up to 12,000 emails to 2,000 subscribers each month without any financial commitment. Most of the features, including access to marketing automation workflows as well as the ability to create ad campaigns, are available to free users. The Mailchimp mobile application gives you the power to create and send campaigns, manage subscribers, keep tabs on your account activity, and more.
Choose from numerous integrations and web services to streamline your workflow, sync customer data, generate more revenue, and grow your business. Connect your online store to Mailchimp to capture order information, create targeted campaigns, automate product follow-ups, and send personalized order notifications. Mailchimp provides support via an online knowledge base and technical support via email and live chats to help users with any questions that may come up along the way.
Key benefits of Mailchimp
Images
Not sure about Mailchimp?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Salesforce Sales Cloud
iContact
Wix
Moosend
Reviews
Already have Mailchimp?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Automation of emails necessary for companies and for those who are starting to market
Reviewed on 06/08/2021
Overall experience with the tool is very good, it was helpful in all aspects I needed.
Of course,...
Overall experience with the tool is very good, it was helpful in all aspects I needed.
Of course, a free plan always has limitations, but the paid plan also presented some points that in my work model were essential.
But it is still an extraordinary and well-recognized tool.
I know a lot of people who use it and don't give up.
I still recommend it to many entrepreneurs who are starting out in online sales.
Mailchimp is worth it. If you need, make a quote and call the service and you will be very well attended.
Pros
MailChimp appeared to me by chance,
And I chose to use it for my work.
A great option for those just starting out or for small, medium or large companies that need to automate contact with their customers.
Pluses: It's totally intuitive and has a top-notch layout.
It caught my attention when I created some Landing Pages and came across several models. Totally free.
Totally accurate and timely email sequence.
Another positive point is the number of users that we can store in the free plan, up to 2ooo contacts, this for those starting out is even too much.
The tools are multi-channel, essential for any service.
In other words, a complete and articulated tool to meet any and all online ventures, whether affiliated companies or e-commerce.
Whether consulting a plan or making a budget, support and service are accurate and attentive.
intuitive tool;
excellent usability;
great cost / benefit;
very good delivery rate;
lots of free features (A/B testing, email automation and integrations)
good educational content.
Cons
It really is great marketing software though, even
there is automation,
The features are basic;
tool all in English and
it is not possible to create landing pages optimized for a higher return.
You don't have the ability to manage a sales funnel, just trigger a broadcast if you need to send an offer.
However, it is still useful for any service or company.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mailchimp is Definitely Servicable
Reviewed on 27/11/2023
Mailchimp does what I need it to do and at a decent price. Especially important for someone just...
Mailchimp does what I need it to do and at a decent price. Especially important for someone just starting out.
Pros
After you learn how to work Mailchimp, it does a lot and is reliable. I like the automation it provides.
Cons
A bit of a learning curve but not too bad.
Reasons for Switching to Mailchimp
Looking over what these 3 products did and the cost, plus what I knew about each one...I've had some experience with Mailchimp, I decided on Mailchimp.- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not great for non-profits
Reviewed on 27/11/2023
I have found MailChimp to be an unpleasant experience. I really don't like it for use in my...
I have found MailChimp to be an unpleasant experience. I really don't like it for use in my non-profit organization.
Pros
It has a good name in the industry and a solid track record.
Cons
The monthly cost of this service, and the ways in which MailChimp doesn't meet the specific needs of our organization.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MailChimp Review
Reviewed on 22/09/2023
Overall we are very satisfied with Mailchimp's ability to reach our readership, no matter where on...
Overall we are very satisfied with Mailchimp's ability to reach our readership, no matter where on the planet they are.
Pros
Mailchimp's integration with MPDX is what we like most. Updates in one system carry over to the other. We can track changes of address and contact information across desktop and mobile devices.
Cons
Innovations are constantly being offered. Experimenting with what works and what doesn't is time consuming. We're a small team and falling down the rabbit hole of Mailchimp is demanding work that sometimes fails to produce desired results.
Alternatives Considered
Constant ContactReasons for Choosing Mailchimp
We were working with graduate students and they recommended making the switch.Switched From
Constant ContactReasons for Switching to Mailchimp
We opted for the free version of Mailchimp.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MailChimp made my life easier
Reviewed on 28/11/2023
i love this tool, it has helped me make money, it has saved me time, it has made my life easy and...
i love this tool, it has helped me make money, it has saved me time, it has made my life easy and fast. it is affordable for me and above all,it gets the job done. so, yeah. this is a go-to software for anyone in marketing.
Pros
First, I love the automation tool literally, I get to automate everything, imagine sending emails for 6 months by working only 8 hours, yes, it is very easy because the drag-and-drop builder makes everything easy for anyone even those without any tech knowledge. you can create so many campaigns, for anyone into email marketing, this is your go too place. the pricing is also just fair and affordable for anyone, you literally get access to high-quality tools for a small amount. Reporting dashboards and analytics are very easy to read for anyone, literally, you are able to see how many people opened your emails, how many clicked on them, and how many unsubscribed, You can send up follow-up emails too with the automation tool and above all. with a small price to pay.
Cons
i can't think of any right now. besides, MailChimp is always improving. so, we shall see in the future.
Mailchimp FAQs
Below are some frequently asked questions for Mailchimp.Q. What type of pricing plans does Mailchimp offer?
Mailchimp offers the following pricing plans:
- Starting from: US$13.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Mailchimp offers multiple pricing plans for their Marketing Platform: Mailchimp Marketing Platform: - Free - $0/per month - Essentials - $13/per month - Standard - $20/per month - Premium - $350/per month
Q. Who are the typical users of Mailchimp?
Mailchimp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mailchimp support?
Mailchimp supports the following languages:
Brazilian Portuguese, English, French, German, Italian, Spanish
Q. Does Mailchimp support mobile devices?
Mailchimp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mailchimp integrate with?
Mailchimp integrates with the following applications:
123FormBuilder, 40Nuggets, AWeber, Accelo, Accumulus, ActiveCampaign, Acuity Scheduling, AdRoll, Administrate Training Management, Adobe Commerce, Agile CRM, Aircall, Airtable, AlertBot, AllClients, Antavo, AnyMeeting, Asana, AskNicely, Automate.io, Barilliance, Basecamp, Batchbook, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Bizzabo, Blackbaud CRM, BookSteam, Bookeo, Booker, Box, Brightpearl, Buffer, CS-Cart Store Builder, Calendly, Call Loop, Capsule, ChannelAdvisor, Chargebee, Chargify, Checkfront, Cin7 Omni, Cliently, Clio, Clover, Commerce Cloud, Commerce Sciences, ConnectWise PSA, Constant Contact, Contactually, ConvertKit, Copper, CoreCommerce, Customer Thermometer, Cyfe, Dasheroo, Datafield, Daylite for Mac, Debitoor, Desk.com, DialMyCalls, Dolibarr, Drip, Drupal, EZ Texting, Easypromos, Ecwid, Efficy CRM, Epos Now, Eventbrite, Evernote Teams, Exsalerate CRM, Fishbowl, Fliptop, Formstack Forms, Fresh Relevance, FreshBooks, Freshdesk, Freshsales, Front, FullContact, Futurelytics, Geckoboard, Get Satisfaction, GetResponse, GitHub, Gmail, GoTo Webinar, Google Analytics 360, Google Calendar, Google Contacts, Google Forms, Groove, Grow, Help Scout, Highrise, HipChat, Hootsuite, HubSpot CRM, HubSpot Marketing Hub, Insightly, Instagram, Instapage, Intercom, Joomla, Jotform, Justuno, Keap, Kindful, Kissmetrics, Klipfolio, Kommo, Kustomer, LeadDyno, LeadMaster, LemonStand, Lightspeed Retail, LinkedIn Sales Navigator, LinkedIn for Business, LiveAgent, LiveChat, MailMunch, Mailchimp Transactional Email, MailerLite, MakePlans, Maropost Commerce Cloud, Membrain, Meta for Business, Microsoft 365, Microsoft Excel, Mindbody, Mojo Helpdesk, Musqot, Myphoner, Neon CRM, NetSuite, NetSuite CRM, Nexternal, Nimble, Nutshell, Olark, OnePageCRM, OpenCart, Operations Hub, OptinMonster, OroCRM, Ortto, Outreach, PayPal, Perkville, PersistIQ, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, PrestaShop, Privy, Propeller CRM, QuickBooks Online Advanced, QuickTapSurvey, Quickbooks Online, Quotient, Recurly, SAP Customer Data Cloud, Sage Accounting, SalesSeek, Salesforce Sales Cloud, Salesforce Service Cloud, SalesforceIQ, Salesmate, Scoop.it, Scoro, Segment, Shift4Shop, ShipStation, ShopKeep, Shopify, Shopify Plus, SimpleTexting, Skyvia, Slack, Smartsheet, Squarespace, Stripe, Stripe Billing, SugarCRM, SurveyMonkey, Teamgate, Teamleader, Teamwork Desk, Teamwork.com, Todoist, Trello, TrenDemon, Trustpilot, Twilio, Twitter/X, Typeform, Unbounce, Volusion, Vtiger CRM, Weclapp, Weebly, Wisepops, Wishpond, Wistia, Wix, WooCommerce, WordPress, Workato, Workbooks, Wufoo, X-Cart, Xero, Yapsody, Yelp for Restaurants, Zapier, Zendesk Sell, Zendesk Suite, Zoho CRM, Zoho Forms, Zyprr, dotloop, iCloud, noCRM.io
Q. What level of support does Mailchimp offer?
Mailchimp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Mailchimp.
- Email Management Software
- Email Marketing Software
- Marketing Automation Software
- All-in-One Marketing Platform Software
- Social Media Marketing Tools
- CRM Software
- Campaign Management Software
- Landing Page Software
- Email Tracking Software
- Retargeting Software
- Survey Software
- Lead Management Software
- Real Estate CRM Software
- Sales Tracking Software
- Personalisation Software
- Website Builder Software
