FreshBooks
Cloud Accounting Software for Small Business Owners
4.5 /5 (3440 reviews) Write a Review!FreshBooks Overview
What is FreshBooks?
FreshBooks is an online invoicing and time tracking service that saves you time and makes you look professional - Fortune 500 professional. We believe financial record keeping should be easy, fast, (and perhaps even fun), but still detailed enough to satisfy your accountant. FreshBooks is easy to use and you can try it for free.
Are you still using Microsoft Word or Excel to invoice your clients? Have you ever accidentally overwritten an invoice that you couldn’t get back? Or perhaps you walked into Staples and picked up the latest version of QuickBooks only to find it is way too complicated for your needs as a freelancer.
Don’t worry, we’ve all been there. The truth is, all you really need is a straightforward service that makes managing your clients, your valuable time and most importantly… Your income simple and hassle-free! That is why we built FreshBooks: The easiest way to send & manage invoices, track your billable time and collect online payments fast. Join more than five million small business owners just like you who have made the switch to FreshBooks and make your billing painless today!
FreshBooks Overview
Pricing
Pricing options
Lite: $4.50/month (first 3 months), 5 clients
Plus: $7.50/month (first 3 months), 50 clients
Premium: $15/month (first 3 months), 500 clients
Get started with a 30 day unlimited free trial (no credit card required).
FreshBooks Features
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FreshBooks Reviews for UK Users
FreshBooks Reviews for UK Users
I wish I could rate it higher than a 10
Switching to it from one of those other software packages was one of the most liberating experiences of my career.
Easy no nonsense accounting platform
I had been using a widely regarded accounting competitor whose system was way more than I needed. FreshBooks allowed me to consolidate several platforms into one - saving me money and time.
Tons of Features and Easy to Use
Fresh Books is a must have for businesses that want to simplify their accounting software. My team loved all the options and great support. I will be recommending this software to my business colleagues.
Good for time tracking and invoicing; barely functional for accounting
The original version of FreshBooks, which we started using in 2014, was great for time tracking and invoicing. Unfortunately, they decided to build a completely new web application to add accounting features. We migrated to the new version about two years ago, and it did not go well. The new version didn't add many useful features, and the time tracking app got worse (see above). We decided to try the accounting feature this year (2019) because Xero started getting more expensive and lost its payroll feature. We have found the FreshBooks accounting features to be barely usable, and we're struggling to find an accountant that will support FreshBooks.
This software is extremely easy to use.Beautiful user interface, easy to operate and very...
We work very well with the team thanks to work sharing, document sharing is quick and easy.
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I wish I could rate it higher than a 10
Pros
It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.
Cons
It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.
Easy no nonsense accounting platform
I had been using a widely regarded accounting competitor whose system was way more than I needed. FreshBooks allowed me to consolidate several platforms into one - saving me money and time.
Pros
FreshBooks allows me to create estimates & send proposals, track my time, invoice clients and reconcile my expenses for financial reporting all in one easy to use place. I was using 3 different platforms before to do all of this.
Cons
It would be nice to have slightly more robust accounting functionality but for the most part it does everything I need it to do. I’d like to be able to track time by quantity rather than just duration.
Tons of Features and Easy to Use
Fresh Books is a must have for businesses that want to simplify their accounting software. My team loved all the options and great support. I will be recommending this software to my business colleagues.
Pros
There is so many features that any one at any level can use. The pricing options definitely made this a great purchase item to help my business.
Cons
It could have some more options on customizing reports.

Good for time tracking and invoicing; barely functional for accounting
The original version of FreshBooks, which we started using in 2014, was great for time tracking and invoicing. Unfortunately, they decided to build a completely new web application to add accounting features. We migrated to the new version about two years ago, and it did not go well. The new version didn't add many useful features, and the time tracking app got worse (see above). We decided to try the accounting feature this year (2019) because Xero started getting more expensive and lost its payroll feature. We have found the FreshBooks accounting features to be barely usable, and we're struggling to find an accountant that will support FreshBooks.
Pros
FreshBooks is good for freelancers or service-based small businesses that need to track time spend on client projects, and report the time on invoices. It's also good for tracking basic expenses, whether they are allocated to the business, or passed on to clients. The reporting features are also useful.
The payroll integration with Gusto is a simple and affordable way to run payroll for a small business.
Cons
The mobile app for time tracking became so buggy that I had to stop using it; it would frequently lose track of the time if I paused the timer. They also added a "feature" that creates a new line item on the invoice every time you pause the timer, which really clutters up the invoice. I now use a separate tracking app and manually enter my time.
The accounting features are barely adequate, and the accounting functionality is more like a public beta than production software. There's a chart of accounts, bank reconciliation, and a general ledger. We use cash-basis accounting, so it works for us, but if you carry inventory, I don't think FreshBooks will support accrual accounting. The bank reconciliation was officially "beta" until very recently.
Admins aren't allowed to edit the chart of accounts, so you need to have an accountant or bookkeeper set it up. Unfortunately, most accountants I've talked to won't work with FreshBooks directly. Strangely, FreshBooks will help you find a bookkeeper who works with FreshBooks, but not an accountant.
Response from FreshBooks
Hey Craig, thank you for taking the time to share this detailed review of FreshBooks.
I'm sorry to hear that you've run into issues with our mobile app and the timer creating multiple timers (though that is by design). If you had specific suggestions or features that you'd like to see for the Accounting features or anything else in FreshBooks, our team would love to hear it! I have flagged your feedback to be heard by our Product Specialists directly, but if there's anything else our Support Team would be happy to capture that feedback. They can be reached at [email protected] or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM
This software is extremely easy to use.Beautiful user interface, easy to operate and very profession
We work very well with the team thanks to work sharing, document sharing is quick and easy.
Pros
Completely convenient and easy. I find that overall this is a great program I use to start designing for businesses automatically. Can be combined with other apps I am using. No more spending weeks billing and sending to customers. Freshbooks will create an invoice and send it out in seconds send suggestions, track my time, invoice clients and adjust my costs for financial reporting, all in one easy-to-use. Track and control account simply, no longer spend too much effort because of many types of account simply each day. Smart reporting system combined with easy and effective teamwork place.
Cons
FreshBooks is designed with auto-leveling and data checking to ensure all numbers are accurate and logical. But since our trades are so accurate, I don't have any negative points
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FreshBooks Pricing
FreshBooks Pricing
Lite: $4.50/month (first 3 months), 5 clients
Plus: $7.50/month (first 3 months), 50 clients
Premium: $15/month (first 3 months), 500 clients
Get started with a 30 day unlimited free trial (no credit card required).
Lite: $4.50/month (first 3 months), 5 clients
Plus: $7.50/month (first 3 months), 50 clients
Premium: $15/month (first 3 months), 500 clients
Get started with a 30 day unlimited free trial (no credit card required).
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FreshBooks Features
FreshBooks Features
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Categories
Categories
Additional information for FreshBooks
Additional information for FreshBooks
Key features of FreshBooks
- API
- Accounting reports & taxes
- Apply discounts to invoices
- Attach receipts (PDF or Image)
- Automated billing
- Automated expense input
- Automatic expense import
- Automatic notifications
- Automatic tax calculations
- Billable hours
- Billable hours tracking
- Billing & invoicing
- Brainstorming
- Client relationship feed
- Collaboration tools
- Collaborative workspace
- Contact management
- Credit card processing
- Currency conversion
- Customizable billing
- Customizable due dates
- Customizable templates
- Customized invoices
- Data import
- Deadline tracking
- Document templates
- Due date tracking
- Duplicate Invoices
- Electronic payments
- Email integration
- Email invitations & reminders
- Expense tracking
- File sharing
- Google apps add-ons
- Invoice processing
- Invoices
- Late payment reminders
- Mobile apps
- Multi-currency
- Multi-language
- Online invoicing
- POS
- Personalized thank you emails
- Profit & Loss
- Profit / loss statement
- Project management
- Project planning
- Receipt attachments
- Recurring billing
- Reminders & late fees
- Reporting & statistics
- Request deposits
- Time & attendance tracking
- Time clock integration
- Time tracking
- Time tracking by client
- Time tracking by project
- Timer
- Timesheet management
- Touch ID
- Tracking features
Benefits
- Wow your clients with professional looking invoices that take only seconds to create.
- Stop worrying about having to remember every last detail yourself. Snap a picture of a receipt, log it, and let FreshBooks keep things organized for you in the cloud.
- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.
- Invite Employees or Contractors to collaborate, manage and easily share information, files and updates so no one gets left behind.
- Customize your estimates in seconds with FreshBooks. From adding a logo to changing the color, you’ll showcase your brand and impress clients.
- Late payment slowing you down? Avoid having that talk. Automatically nudge your clients with late payment reminders and add late payment fees, to make sure you get paid what you’re owed.
- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.
- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.
FreshBooks FAQs
FreshBooks FAQs
Below are some frequently asked questions for FreshBooks.
Q. What type of pricing plans does FreshBooks offer?
FreshBooks offers the following pricing plans:
Starting from: US$4.50/month
Pricing model: Subscription
Free Trial: Available
Lite: $4.50/month (first 3 months), 5 clients Plus: $7.50/month (first 3 months), 50 clients Premium: $15/month (first 3 months), 500 clients Get started with a 30 day unlimited free trial (no credit card required).
Q. What are the main features of FreshBooks?
FreshBooks offers the following features:
- API
- Accounting reports & taxes
- Apply discounts to invoices
- Attach receipts (PDF or Image)
- Automated billing
- Automated expense input
- Automatic expense import
- Automatic notifications
- Automatic tax calculations
- Billable hours
- Billable hours tracking
- Billing & invoicing
- Brainstorming
- Client relationship feed
- Collaboration tools
- Collaborative workspace
- Contact management
- Credit card processing
- Currency conversion
- Customizable billing
- Customizable due dates
- Customizable templates
- Customized invoices
- Data import
- Deadline tracking
- Document templates
- Due date tracking
- Duplicate Invoices
- Electronic payments
- Email integration
- Email invitations & reminders
- Expense tracking
- File sharing
- Google apps add-ons
- Invoice processing
- Invoices
- Late payment reminders
- Mobile apps
- Multi-currency
- Multi-language
- Online invoicing
- POS
- Personalized thank you emails
- Profit & Loss
- Profit / loss statement
- Project management
- Project planning
- Receipt attachments
- Recurring billing
- Reminders & late fees
- Reporting & statistics
- Request deposits
- Time & attendance tracking
- Time clock integration
- Time tracking
- Time tracking by client
- Time tracking by project
- Timer
- Timesheet management
- Touch ID
- Tracking features
Q. Who are the typical users of FreshBooks?
FreshBooks has the following typical customers:
Small Business, Freelancers, Mid Size Business
Q. What languages does FreshBooks support?
FreshBooks supports the following languages:
English
Q. What type of pricing plans does FreshBooks offer?
FreshBooks has the following pricing plans:
Subscription
Q. Does FreshBooks support mobile devices?
FreshBooks supports the following devices:
Android, iPhone, iPad
Q. What other apps does FreshBooks integrate with?
FreshBooks integrates with the following applications:
Brightpod, Capsule, Comindwork, DirectIQ, Kayako, Payment Evolution, Podio, Receipt Bank, TriNet Expense, Zendesk
Q. What level of support does FreshBooks offer?
FreshBooks offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum
Switching to it from one of those other software packages was one of the most liberating experiences of my career.