About FreshBooks
If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.
We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.
Pricing starting from:
£4.40/month
- Free Version
- Free Trial
- Subscription
Key benefits of FreshBooks
- Wow your clients with professional looking invoices that take only seconds to create
- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.
- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.
- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.
- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.
- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.
- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.
- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.
Devices
Business size
Markets
Australia, Canada, United Kingdom, New Zealand, United States, South Africa and 1 others
Supported Languages
English
Pricing starting from:
£4.40/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of FreshBooks: 102
Alternatives
Quickbooks Online
QuickBooks Desktop Enterprise
QuickBooks Online Advanced
Wave Accounting
Reviews
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- Industry: Photography
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FreshBooks as a Photographer (solo small business)
Reviewed on 26/05/2022
I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long...
I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!
Pros
I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.
Cons
I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.
Reasons for Choosing FreshBooks
I switched over primarily because the invoicing in Moon Invoice was manual, they did not have a way for clients to make quick and easy payments. I would have to go into PayPal, and create a link with PayPal.me and copy/paste this with my emailed invoices, it was not efficient by any means. I had used FreshBooks previously and 17Hats a long time ago. I opted to try FreshBooks again and have been using it since. The cost of Moon Invoice is what really drew me in as it was $20/annually.Reasons for Switching to FreshBooks
FreshBooks just seemed more intuitive. QuickBooks has a long history of being bulky and complicated and expensive software. I keep looking at Billings Pro because I use DayLite now so we will see. :) I think FreshBooks is more advanced.- Industry: Hospitality
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Setup, Easy Invoicing, Simple to Use
Reviewed on 23/05/2022
instant integration with our Hotel Software and clients allows us to recommend services to our...
instant integration with our Hotel Software and clients allows us to recommend services to our customers to improve effiency.
Pros
The Mobile application is like having your own accountant available immediately, its ability to pull up Age analysis on Debtors and resending invoicing direct from your mobile or debit/credits allows for instant resolve
Cons
The History when going in and out of accounts you have to start fro the beginning, if its possible to develop this further if not already done, then you have a Flawless product
Alternatives Considered
Sage 100cloudReasons for Choosing FreshBooks
Simple ease of use and ability to remotely reply via the APPSwitched From
QuickBooks Desktop EnterpriseReasons for Switching to FreshBooks
It felt easier to access my products took less than 10 minutes to setup- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Freshbooks WAS amazing, but now not so much. Proceed with caution.
Reviewed on 26/05/2022
The software for me is essentially rendered useless, since I can't use it for accounting.
What's...
The software for me is essentially rendered useless, since I can't use it for accounting.
What's the point of paying for an accounting software, when I can't do my books with it!?!
Pros
At first, Freshbooks offered everything I needed. Their features worked without a glitch. No complaints. But now not so much. It's not a long term viable solution for your accounting needs.
Cons
The core functionality (bank connection) for accounting does not work. It constantly disconnects and expenses do not import.
I have been talking to customer service for now 5 months, and no resolution. And because my case is hard to solve, the customer service reps just did the bare minimum and deflected blame on their internal tech partners. I had to follow up, they were not proactive and still to this day can't give a real ETA on when the problem will fix.
It's as if my problem is of no importance to them and low on their priority list.
I've been patiently waiting 5 months - and still nothing. So in my opinion, Freshbooks is a bad company to deal with when your account has real issues - you won't get the support you need and your business will suffer for it.
Response from FreshBooks
Hey there, thank you for taking the time to share your review of FreshBooks.
I am sorry to hear of the frustration that you've experienced with this Bank Connection issue. Regardless of the root of the connection issue, our Support Team is absolutely here to assist in this matter.
You can find the contact information, including phone numbers, for the Support Team here: https://www.freshbooks.com/contact. We look forward to hearing from you and helping however we can! ^DM
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FreshBooks made my day at work so much easier
Reviewed on 05/05/2022
Integration with customers' books, as well as the option to include team members in the layout, are...
Integration with customers' books, as well as the option to include team members in the layout, are all included. On the subject of Application Programming Interfaces. It appeals to me since it brings everything together in one convenient location. The entire software is so simple to use that anyone can learn how to use it.
Pros
I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.
Cons
The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Experience
Reviewed on 25/04/2022
Pros
I switched mainly for the well laid out App and the project profitability reports. I very much needed help tracking projects and expenses. This recaps all activity on one page. I also like that it has mileage and expense tracking all tied in.
Cons
Cost was a little steep at $50/month but still less than Quickbooks.
Reasons for Choosing FreshBooks
Project profitabilitySwitched From
Wave AccountingReasons for Switching to FreshBooks
Price and features were compared in Freshbooks and I was able to achieve all I needed and it was less than Quickbooks. Other software didn’t have all the features I needed so they were ruled out.FreshBooks FAQs
Below are some frequently asked questions for FreshBooks.Q. What type of pricing plans does FreshBooks offer?
FreshBooks offers the following pricing plans:
- Starting from: £4.40/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Lite: £4.40/mth (first 6 mths) Plus: £7.60/mth (first 6 mths) Premium: £12/mth (first 6 mths)
Q. Who are the typical users of FreshBooks?
FreshBooks has the following typical customers:
Self Employed, 2-10, 11-50
Q. What languages does FreshBooks support?
FreshBooks supports the following languages:
English
Q. Does FreshBooks support mobile devices?
FreshBooks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does FreshBooks integrate with?
FreshBooks integrates with the following applications:
ActiveCampaign, Acuity Scheduling, Adobe Commerce, Agile CRM, Ambassador, Artichoke, Asana, Authorize.Net, Autotask PSA, Avalara, Basecamp, Bench, Bidsketch, BigCommerce, Braintree, Calendly, Campaign Monitor, Capsule, Chrometa, Clio, Constant Contact, Dext Prepare, Eventbrite, Expensify, Expiration Reminder, Formstack Forms, Freshdesk, Fundbox, Geckoboard, Google Workspace, Gusto, HappyFox Help Desk, Highrise, HubSpot Marketing Hub, Insightly, Intervals, Justworks Hours, Keap, Klipfolio, LiveChat, Mailchimp, MinuteDock, OneSaas, PayPal, Payment Evolution, ProWorkflow, Proposify, RightSignature, Rydoo, Salesforce Sales Cloud, Shopify, Skyvia, Slack, Solve CRM, Square Payments, Stripe, Teachable, Teamwork, Todoist, Toggl Track, Trello, Universe, WooCommerce, WordPress, Wufoo, Yalla, Zapier, Zendesk, ZipRecruiter, noCRM.io
Q. What level of support does FreshBooks offer?
FreshBooks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for FreshBooks.
- Accounting Software
- Accounts Receivable Software
- Billing and Invoicing Software
- Reporting Tools
- Time and Expense Software
- Construction Accounting Software
- Legal Billing Software
- Time Tracking Software
- Expense Report Software
- Financial Management Software
- Recurring Billing Software
- Professional Services Automation Software
- Accounts Payable Software
