--- description: Learn how Keap can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Keap. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Keap Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/97/shopping-cart/software) > [Keap](/software/90372/infusionsoft) # Keap Canonical: https://www.getapp.co.uk/software/90372/infusionsoft Page: 1 / 53\ Next: [Next page](https://www.getapp.co.uk/software/90372/infusionsoft?page=2) > Step up to all-in-one sales \& marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information and daily work in one place so teams have more time to focus on growing the business and delivering great service. > > Verdict: Rated **4.1/5** by 1298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Keap CRM: Simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more. Marketing: Build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more. eCommerce: Create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more. Payment: Fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor. Automation: Build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 1298 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starting at $299/month (Billed monthly) for 2 users and 1500 contacts. Pricing varies based on the requirements. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Autoresponders - Availability Management - Batch Processing - Behavior Analytics - Billing & Invoicing - Business Process Automation - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (74 total) - 40Nuggets - Adobe Commerce - AppointmentCore - Arborgold - Bedrock Data - BigCommerce - Birdeye - Bonjoro - Booker - Call Loop - ClicData - Cyfe - Deadline Funnel - Dropbox - Eventbrite ... and 59 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shopping Cart Software](https://www.getapp.co.uk/directory/97/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.co.uk/directory/97/shopping-cart/software) - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Campaign Management Software](https://www.getapp.co.uk/directory/304/campaign-management/software) - [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software) - [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software) ## Alternatives 1. [Constant Contact](https://www.getapp.co.uk/software/90578/constant-contact) — 4.3/5 (2943 reviews) 2. [Brevo](https://www.getapp.co.uk/software/91466/brevo) — 4.6/5 (3512 reviews) 3. [Mailchimp](https://www.getapp.co.uk/software/8268/mailchimp) — 4.5/5 (17676 reviews) 4. [ActiveCampaign](https://www.getapp.co.uk/software/2348/activecampaign) — 4.6/5 (2568 reviews) 5. [MailerLite](https://www.getapp.co.uk/software/10156/mailerlite) — 4.7/5 (2322 reviews) ## Reviews ### "Best marketing automation software for small businesses" — 5.0/5 > **Mohan Lal** | *13 January 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like various things about Keap including: 1. Being able to use tags. This helps in organizing contacts in the proper way (when used effectively, you can easily see things from Macro to Micro levels in your list) 2. Marketing automation capabilities of Keap are best. This includes things like billing automation for e-commerce as well. 3. Being able to use third-party tools like Deadline Funnel, PlusThis helps in making things more personalized and improving conversions for promotional campaigns. 4. Dynamic Content, this helps in making automation campaigns better \& simpler > > **Cons**: Nothing apart from, it is a bit on the expensive end. > > Keap is a beast in itself in which you can do things effectively provided that you use it effectively, and know your way around it. We used Keap for managing our Contacts, sending promotional emails, marketing automation, and e-comm. Keap became much easier to use as we got to know the right ways of doing things starting from tag naming conventions, right ways of using Goals, Campaign links etc. And, now it is one of my favorite software when it comes to Marketing Automation. ----- ### "The best CRM for email marketing in all sectors" — 4.0/5 > **Jennifer** | *16 August 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The level of automation is unparalleled. A common feature of CRMS is the lack of a "if/then" configuration option. If I tell Keap yes or no to a task, the program reacts differently depending on my answer. If you require robust automation that can do a wide variety of actions based on results, look no further. It's yours, Keap. > > **Cons**: There was a lack of functionality in the mobile app. So that I could access Keap from my mobile device, I bookmarked the website. This method was effective, although it lacked caller ID. > > Built-in support for email marketing was a big assist. The automation released me from the mental burden of keeping track of where people were in the pipeline and what they needed to do next based on the results of customer-facing tasks. ----- ### "Not great for marketing, not great for sales" — 2.0/5 > **Hilary** | *3 January 2025* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: I guess their support is fast to answer. But that is about it > > **Cons**: Missing basic features for marketing like: - automatic UTMs on emails - being able to organize opt ins easily - just overall clunky - some support people give wrong information and then argue with you about it > > In general, I'm never a fan of these all in one platforms because they don't do anything nicely. It is really lacking for marketing, it doens't even add UTMs automatically in email blasts and it is very hard to keep track of opt ins. Cannot recommend for emailing marketing. Sales isn't impressed with it. ----- ### "It is easy to use and effective for automating campaigns" — 4.0/5 > **Sarah** | *17 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: For times when I need to take a break from work, it's helpful to have a system in place that automatically follows up with leads. I really like the automated email and text message sending, lead scoring, and reports on who is signing up for webinars. > > **Cons**: Keap is missing crucial functionality and customer support that are essential for any expanding firm. As soon as they left the CRM, all outgoing emails were flagged as spam. The interfaces for their template makers were equally unattractive. > > For tiny, high-tech businesses, we leverage Keap's automatic lead follow-up features. It's an excellent method to keep track of leads and customers, stay organized, and know who to reach first thing in the morning. It can also be used to promote and follow up after trade shows, webinars, and the combination of text and email message marketing. ----- ### "Keap, a robust and user-friendly program" — 4.0/5 > **Denise** | *6 September 2022* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: With the support of Keap, I am able to automate my clients' operations. Through the use of numerous opt-in methods, I am able to collect leads, develop and release goods, and set up automated distribution schedules for both products and campaign emails. In order to streamline the referral procedure, you can use the referral partner function. > > **Cons**: If a contact does not seem to be actively engaged, Keap will mark it as opted out. To fully take advantage of the program's features, I believe it requires a significant time commitment to study each module and tool. > > It provides us with the flexibility to perform a wide range of segmentation operations to meet our specific requirements; for example, when developing a marketing campaign, we can divide our target audience into subsets based on factors such as their level of product familiarity, the frequency with which they make purchases, and their potential lifetime value as customers. It also includes a customer relationship management system that lets us delegate work and monitor both individual and collective productivity. ----- Page: 1 / 53\ Next: [Next page](https://www.getapp.co.uk/software/90372/infusionsoft?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90372/infusionsoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data