--- description: Learn how Salesforce Sales Cloud can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Salesforce Sales Cloud. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Sales Cloud Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce) # Salesforce Sales Cloud Canonical: https://www.getapp.co.uk/software/90378/salesforce Page: 1 / 752\ Next: [Next page](https://www.getapp.co.uk/software/90378/salesforce?page=2) > Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries. > > Verdict: Rated **4.4/5** by 18761 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Sales Cloud Super-charge your sales Deliver amazing service Join all the important conversations Build custom apps and sites Collaboration across your global organization Anywhere access to the live data you need Get insights you need to make smarter decisions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18761 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: £20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.getapp.co.uk/directory/1231/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.getapp.co.uk/directory/1231/revenue-management/software) - [Revenue Recognition Software](https://www.getapp.co.uk/directory/3848/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.getapp.co.uk/directory/525/revenue-cycle-management/software) - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4446 reviews) 2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6959 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (716 reviews) 4. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3042 reviews) 5. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5806 reviews) ## Reviews ### "The good and bad about Salesforce" — 4.0/5 > **Bill** | *5 December 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management. > > **Cons**: If i am being honest the cost..it adds up quick and you have to watch extra fees. It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy > > I think its solid if you have the budget and team to follow the need steps to capture and build the data or accounts ----- ### "Centralized CRM data for all teams" — 4.0/5 > **Verified Reviewer** | *5 November 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: There's normally no bugs or issues, and the customer support has been of great help when needed. The scheduling tools are good and help the team stay up-to-date in current activities. > > **Cons**: Sometimes it takes too much time to customize fields and navigate through the platform settings. The user interface is good, but considering the price and how big of a company it is, i would expect a more seamless experience to set up modules. > > Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales. It also allows our RevOps team to have all the necessary details in one place to obtain metrics and define OKRs ----- ### "Sales Cloud" — 5.0/5 > **Mark** | *25 January 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Sales Cloud offers excellent visibility into the sales pipeline and customer relationships. It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts. > > **Cons**: Customization is very powerful but not always intuitive. Without proper setup, the tool can feel overly complex for mid-sized teams, in my opinion. ----- ### "Salesforce perfect to see ROI" — 3.0/5 > **Duncan** | *12 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: For my role, I like how Salesforce allows me to track and meaure the return on my marketing investments > > **Cons**: Salesforce can be a very complicated product to understand and implement into your business. There is a bit of learning curve using saleforce > > Overall, Salesforce is a great solution to a buinsess that wants to connect, track snd measure the impact of their sales to their marketing efforts ----- ### "Salesforce Sales Cloud: Built for the enterprise" — 5.0/5 > **John** | *17 November 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: 360-degree client view” enhances relationship insights and pipeline visibility. Visual dashboards and workflow automation boost efficiency and insights > > **Cons**: Licensing, add-ons, and scaling seats significantly increase total cost as we grow. Easy to delete data unintentionally; interface can feel cluttered. > > Salesforce shines with customization and reporting, but setup and cost can be challenging. The system is highly scalable, AI-powered CRM with rich pipeline management and customization options ----- Page: 1 / 752\ Next: [Next page](https://www.getapp.co.uk/software/90378/salesforce?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90378/salesforce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data