About Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.

Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Salesforce Sales Cloud

Key benefits of Salesforce Sales Cloud

- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.

Devices

Business size

S M L

Markets

Austria, Australia, Canada, China, Germany, United Kingdom, Ireland, India, Mexico, Malaysia, Netherlands, Singapore, Thailand, United States, Vietnam

Supported Languages

English, French, German, Italian, Russian, Spanish, Swedish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Salesforce Sales Cloud

Images

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Features

Total features of Salesforce Sales Cloud: 160

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Auto-Dialer
  • Batch Processing
  • Bills of Material
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM
  • Calendar/Reminder System
  • Call Centre Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Recording
  • Campaign Management
  • Campaign Planning
  • Cataloguing/Categorisation
  • Channel Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dynamic Modeling
  • ERP
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • Financial Management
  • For AEC Industry
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Key Performance Indicators
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • MES
  • Maintenance Management
  • Marketing Automation
  • Material Requirements Planning
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Order Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Product Catalogue
  • Production Scheduling
  • Project Management
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Real Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Safety Management
  • Sales Approval
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Shipping Management
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Task Management
  • Task Progress Tracking
  • Territory Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Warranty Tracking
  • Web-based Deployment
  • Workflow Management
  • XML / RSS

Alternatives

Dynamics 365

4.3
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HubSpot CRM

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#2 Alternative to Salesforce Sales Cloud
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Zoho CRM

4.3
#3 Alternative to Salesforce Sales Cloud
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Zendesk

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#4 Alternative to Salesforce Sales Cloud
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Reviews

Overall rating

4.4 /5
(16,902)
Value for Money
4.0/5
Features
4.4/5
Ease of Use
4.0/5
Customer Support
4.1/5

Already have Salesforce Sales Cloud?

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Showing 5 reviews of 16,902
Federico A.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product for all Business

Reviewed on 29/03/2022

This item is great and very important in our company, once you start using it you cannot go back to...

This item is great and very important in our company, once you start using it you cannot go back to free or cheap CRMs.

Pros

We loved that this tool became an indispensable part of our strategic meetings, provides valuable information, it is customizable, works in the cloud, not hard to implement and allow all levels in tha organization to perform analysis.

Cons

The main disadvantage is the price, it is one of the most expensive CRMs in the market. It does have a 3-4 months learning curve.

Brett J.
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Only Sales CRM You Will Ever Need

Reviewed on 05/04/2022

I would 100% recommend Salesforce to any sized company seeking growth based around goal-setting and...

I would 100% recommend Salesforce to any sized company seeking growth based around goal-setting and team collaboration. Whether your employer has a team of 2 sales people or even 200, salesforce is the only sales tracking, data management CRM you will ever need as the accessibility and individual components that are offered to each individual user are an incredible value for what the true cost is to use Salesforce. Our overall sales have boosted an additional 20-30% as a result of switching over to Salesforce!

Pros

Salesforce is not only extremely user friendly but very beneficial to all sales associates within a set group as the reminders, sales tracking database, task manager, and calendar features have become integral components of each salesman's daily routine here at our dealership. Where we work in such a fast paced environment that's constantly changing and evolving, it's crucial to keep everyone on our Sales team on the same page regarding where vehicles stand within the sales/finance/service process to ensure we maximize every potential deal and are able to turn units as quickly and efficiently as possible with cost effectiveness in mind.

Cons

There are no cons to using Salesforce that I have encountered yet as the software has been incredibly useful so far in keeping my Sales team updated, punctual, converting more leads, and more invested in their work output but having daily reminder's set to to held each Salesman accountable for their daily tasks and follow ups.

Shawn P.
Overall rating
  • Industry: Computer Software
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

The defacto CRM application for larger companies

Reviewed on 12/04/2022

As a user of the software, it works. We have a team of people dedicated to managing and customizing...

As a user of the software, it works. We have a team of people dedicated to managing and customizing it.

Pros

This is great for managing opportunities from every step of the sales cycle. It's incredibly customizable; it is completely different for each of the companies I've used it at.

Cons

It's incredibly complex. I've never worked for a company that didn't say "our version of Salesforce is a huge mess". There needs to be more checks and balances before accounts are created, as there can be upwards of hundreds of accounts for what should be just one.

Santosh B.
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent SAAS Platform - Salesforce

Reviewed on 10/05/2022

The overall experience with Salesforce Sales cloud was excellent. We are using Sales cloud to...

The overall experience with Salesforce Sales cloud was excellent. We are using Sales cloud to capture Lead generations using Web-to-Lead models, etc. A lot of features can be implemented using available out of box functions. There is less customization needed using the developers help to reinvent the wheel again and avoid more issues and downtime to release.

Pros

Salesforce has a lot of features which we can use right away and has the benefit to build many automations and integrate other systems on the Salesforce platform with less hassle and more reliable way. Salesforce provides more ways to implement new things in the system using best practices.

Cons

Salesforce support can be more quicker than current turn-arounds. The pricing could be less with purchasing more bundles in the Salesforce platform. The UI can be more better with changing color palettes and make the UI changes more quicker avoiding cache issues on the browser.

Alternatives Considered

ServiceNow

Reasons for Switching to Salesforce Sales Cloud

Salesforce has many out of the box features included in the bundle including lead management, account management, order management. The pricing for Salesforce was way better than other applications available in the market. The support for Salesforce was incredible quicker than any other vendor.
Robert G.
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent Software for Leads

Reviewed on 12/04/2022

I have found an immense amount of success generating leads and documenting my interaction with...

I have found an immense amount of success generating leads and documenting my interaction with those leads. The cons are far outweighed by it's pros and I have found more success using SalesForce Cloud over any other sales/CRM software out there.

Pros

I like this software over any of the others I have used and I find the functionality to be key to my success. It is by far its biggest pro. Being able to easily use the software as its intended to be used should always be paramount.

Cons

The cons I have found are few and far between. If I had to pick one it would be the calendar and how it functions. I would like to see some tweaks there but, other than that, I have more pros than cons.

Alternatives Considered

Zoho CRM, Freshsales and Pipeliner CRM

Reasons for Switching to Salesforce Sales Cloud

Familiarity and functionality are just two of the reasons I chose to use SalesForce Cloud.
Showing 5 reviews of 16,902 Read all reviews

Salesforce Sales Cloud FAQs

Below are some frequently asked questions for Salesforce Sales Cloud.

Salesforce Sales Cloud offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $75 /user/month* (billed annually) Deeply customizable CRM for your business $150 /user/month* (billed annually) Unlimited CRM power and support $300 /user/month* (billed annually)

Salesforce Sales Cloud has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Salesforce Sales Cloud supports the following languages:

English, French, German, Italian, Russian, Spanish, Swedish

Salesforce Sales Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Salesforce Sales Cloud integrates with the following applications:

8x8 Virtual Office, Birdeye, Box, Bullhorn Jobscience, ClearSlide, Crowdstack Pro, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, Expensify, FinancialForce Accounting, Five9, GetFeedback, Gmail, GoTo Meeting, Mailchimp, QlikView, Quickbooks Online, SAP Litmos, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Salesforce Sales Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Salesforce Sales Cloud.