Rezdy
Rezdy
About Rezdy
Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & attraction providers and resellers get more online bookings.
In addition to its highly-rated Booking Software, Rezdy offers the most progressive Channel Manager distribution platform, with award-winning connectivity to major online travel agencies and thousands of additional resellers locally & globally. Access to Rezdy Channel Manager and the broadest reach of resellers in the industry is available to any suppliers, regardless of their booking software or size of their business.
If you want to save time, get more online bookings & ultimately grow your business, then Rezdy is the place to be.
LinkedIn > https://www.linkedin.com/company/rezdy/
Instagram > https://www.instagram.com/rezdycom/
Facebook > https://www.facebook.com/rezdycom/
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Rezdy
Highly competitive & flexible pricing plans
Choose our most popular plan for just $0 USD per month subscription + 3% booking fee OR $99 USD per month subscription + 1.9% booking fee OR speak to our team to explore a tailor made option - we can suit all needs!
Full control
Your data is safe and will never be shared. Your customer lists are yours alone - to nurture, retarget, promote and upsell to. You own your data, your branding, your website and your customer relationships - everything!
Largest reseller network
Managed through one simple platform, we connect you to more global and local distribution channels than anyone else in the industry. From OTAs to the local hotel, and even other activity providers in your local area.
Excellent local support
Support when you want it, how you want it via email, phone or live chat. What’s more? Access our extensive library of on-demand guides, video tutorials and more.
Freedom
No lock-in contracts & pay by the month. No limit on users, products, bookings or reseller connections.
Flexible booking pricing
Keep your offer competitive and your cash flowing as demand fluctuates, with full control when and whether you absorb or pass on or split booking fees.
Trusted by 1000s
In operation for over 10 years in over 130 countries, Rezdy helps 1000s of tours, activities & attraction providers and resellers get more online bookings.
Top-rated by users
Our platform is user-friendly & intuitive, rated 4.6/5 based on Capterra reviews. We also won Capterra’s Best Ease of Use award & top 20 global reservation platforms.
Independent & growing our products
We’re independent & unbiased, with distribution expertise, strong partner relations and award-winning connectivity. We’re also making substantial investment in our products: expanding our booking software operational features and digital booking solutions as well as advancing our channel management to enable more dynamic capabilities and seamless management across multiple sales channels.
Easy & fast switch
Switching any service provider can seem like hard work & potentially risky so instead, we hang on to tools & services we know aren’t great, paying more fees than we know we should. It’s time! Let us help you make the switch to Rezdy today: easy to switch to with zero downtime in bookings, free set up, dedicated onboarding team and getting you live in only 2-3 weeks!
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Rezdy: 67
Alternatives
Peek Pro
FareHarbor
WeTravel
Bókun
Filter by
Time used
236 Reviews for UK Users
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Greta software with a lot of functionalities
Reviewed on 22/05/2021
The experience has been grert. It has allowed us to keep our inventory organizes, our staff well...
The experience has been grert. It has allowed us to keep our inventory organizes, our staff well planned in advance, and keeping track of our bookings while offering our clients an easy way to book (and pay) for their tours.
Pros
This software allows you to sell tours and activities to your clients, with a great design and even a simple website. It also allows you to reach a marketplace, synch to different OTAs and organize your agents. The software can seem a bit complex and intimidating at first, but once it is working you can do so much with it. The best feature is that it allows you to organize your team and resources in the back end.
Cons
It can be a bit intimidating to use it, but you have customer support and training before getting it running.
There is one feature that still needs work and that's the net and rack rates for agents , but there's always room for improvement
Response from Rezdy
Dear Ricardo,
Many thanks for taking the time to provide us with your feedback, we really appreciate this.
Kind Regards
Hemant Malhotra
Global Customer Operations Manager
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It’s very Robust! & we have tailored it!
Reviewed on 16/01/2020
We rely on it like electricity!
5 star
We rely on it like electricity!
5 star
Pros
We completely rely on it to run our public walking tour business.
It has been incredibly robust. No glitches, no hacks, and runs just very very smoothly.
The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Cons
We look a long time to set ours up so it works in our particular business & (in Uk) no one (we think) is using how we are.
Some of our staff still struggle with remembering how to use it as it’s very complicated - because it does so much. But my goodness it’s been a game changer!
Response from Rezdy
Hi Claire,
Thank you for your feedback. We really value your comments and will make sure these are shared with the right teams.
Kind Regards
Customer Care team
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid this Rezdy dinosaur like the plague
Reviewed on 03/04/2023
The system is an absolute drain on your will to live.
The system is an absolute drain on your will to live.
Pros
The calendar feature is a big advantage of this system
Cons
Everything - from the price to the US or Australian time zone customer support (no EU time support) through to the illogical rules, poor interface and poor terminology - it really is a system that looks as though it needs a radical rebuild based on rudimetary business process design not accountants ideas of how to count bookings for tour operators.
Response from Rezdy
Hi Alan,
We are sorry to hear that your experience with Rezdy was not satisfactory. We appreciate your feedback and we take it very seriously as we are always looking for ways to improve our system.
We understand that the lack of EU time zone customer support has been an inconvenience for you. We are constantly working to expand our support to different time zones to provide better service to our customers.
Regarding the interface and terminology, we are continuously refining and improving our system to make it more user-friendly for all users. We apologize for any confusion caused by the terminology used and will aim to review and adjust it accordingly.
We appreciate that you found the calendar feature to be a big advantage of our system. We believe that this is just one of the many features that make Rezdy an excellent choice for tour operators.
If you are able to contact us directly with specifics we would really appreciate it.
Sincerely,
The Rezdy Team
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
10 years with Rezdy
Reviewed on 12/08/2022
Over the years we’ve been able to see Rezdy grow and offer more features.
Pricing has got higher...
Over the years we’ve been able to see Rezdy grow and offer more features.
Pricing has got higher which I find disappointing as it’s got very expensive with not a lot of additional features.
Pros
It’s easy to use. Has a lot of features can connect easily with agents & other products
Cons
New feature of 7 day search default / can’t search by booking name only booking number
Alternatives Considered
FareHarborReasons for Switching to Rezdy
Response from Rezdy
Hi Jane,
We're glad to see that our software has been able to help you connect easily with agents and other products.
We have passed your feedback to our products team.
Thank you for taking the time to leave your valuable review.
Kind regards,
Customer Care team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great B2B solution for booking tours
Reviewed on 05/02/2021
We used it to book tours with operators directly and through API. This was the only booking system...
We used it to book tours with operators directly and through API. This was the only booking system we used that had an API stable enough to never create any issues. We did not have one single instance of bookings failing because of the API which made Rezdy the absolute champion of API bookings.
Pros
Rezdy is an amazing solution for booking tours. It comes with a marketplace (which is surprisingly uncommon in the world of booking software) and its interface is clean and polished. It is an absolute delight working with this app and it is definitely one of the booking solutions I keep on coming back to.
Cons
Rezdy is expensive. I don't mind it, as it is a great tool, but for small companies it could be hard to justify such a price tag. I will, nonetheless, absolutely recommend to pay for Rezdy as it is worth the money.
Reasons for Switching to Rezdy
Response from Rezdy
Dear Viktoria,
Many thanks for taking the time to provide us with your valuable feedback, we really appreciate this.
Kind Regards
Hemant Malhotra
Global Customer Operations
Rezdy FAQs
Below are some frequently asked questions for Rezdy.Q. What type of pricing plans does Rezdy offer?
Rezdy offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
Rezdy is based on a hybrid pricing model with a small monthly fee & small booking fee. There is a price for any business size, based on booking volume and features, so you can decide the best plan for your business. No credit card required to trial and no lock-in contract.
Q. Who are the typical users of Rezdy?
Rezdy has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rezdy support?
Rezdy supports the following languages:
English
Q. Does Rezdy support mobile devices?
Rezdy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rezdy integrate with?
Rezdy integrates with the following applications:
Apple Pay, Bookeasy, Fotaflo, Google Calendar, Google Pay, Google Sheets, Mailchimp, PayPal, Smartwaiver, Stripe, Wherewolf, WordPress, Xero, Zapier, authorize.net, eway Suite
Q. What level of support does Rezdy offer?
Rezdy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Rezdy.
Online Booking Systems