About Pipedrive

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Algeria, American Samoa, Argentina, Australia, Austria and 119 others

Supported Languages

Czech, Dutch, English, Finnish, French and 11 others

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector
View 13 more
Pipedrive video
Pipedrive video
Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector

Features

Total features of Pipedrive: 168

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Autoresponders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronisation
  • Data Visualisation
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalisation
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalogue
  • Project Management
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Web-based Deployment
  • Workflow Management

Alternatives

noCRM.io

4.6
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Woodpecker

4.7
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Dubsado

4.3
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Zendesk Suite

4.4
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Reviews

Overall rating

4.5 /5
(2,962)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,962
Mansur
Mansur
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Pipedrive: A Comprehensive Tool for Managing Customer Relationships, Tracking Sales, and...

Reviewed on 01/12/2022

Overall, it is a great tool for businesses of any size that need to manage customer relationships,...

Overall, it is a great tool for businesses of any size that need to manage customer relationships, track sales, and organize marketing campaigns.

Pros

It offers a lot of features that can be used to help manage customer relationships, track sales, and organize marketing campaigns. It is a great tool for managing customer relationships because it allows you to keep track of all customer information and interactions in one place. It also allows you to set up automated tasks, follow-ups and reminders, as well as track all sales activities. Additionally, it offers a variety of analytics and reporting tools to help you gain insights into your sales process.

Cons

It is not very user-friendly, especially for those who are new to the software. Also, it is quite expensive and updates can be slow. However, if you are willing to invest in the software, it can be beneficial for managing customer relationships, tracking sales, and organizing marketing campaigns.

Response from Pipedrive

Hey Mansur,

We truly appreciate your insights! We will make sure to forward this feedback to our dedicated teams for consideration in future improvements.

If there is anything we can help with, let us know and we will be more than happy to help!

Andrés
Andrés
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Massive Pipedrive fan

Reviewed on 12/07/2022

Being able to manage our customer base and network in an easy and usable way. Also it has become my...

Being able to manage our customer base and network in an easy and usable way. Also it has become my second brain. Best software I have found for this. Strongly recommend.

I have used [SENSITIVE CONTENT] coaching and group sessions to get more skilled in using Pipedrive. I also recommend [SENSITIVE CONTENT] He is very good.

Pros

Ease of use, good service. I also appreciate how fast they ship updates.

Cons

It is a little bit too much focused on sales for me, as I am mainly using the CRM features but I understand that that is its main use for most people.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Pipedrive

It was recommended to me.

Switched From

Highrise

Reasons for Switching to Pipedrive

Cheaper and more lightweight and web based. Also I saw how fast people were adopting it.
George
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great CRM tool for everyone

Reviewed on 25/03/2024

Pros

CRM made easy, from entry level to big companies. Also good for sales tracking and data management.

Cons

Can be slightly challenging to set up at first, but once implemented it works very well

Zeynel
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

A Powerful Tool for Organizing and Prioritizing Sales

Reviewed on 31/12/2022

All in all, I have found Pipedrive to be an incredibly useful tool for managing and tracking my...

All in all, I have found Pipedrive to be an incredibly useful tool for managing and tracking my sales pipeline. The features are comprehensive and the customization options allow you to tailor the platform to your own needs. The cost can be a bit prohibitive, but if you are looking for a powerful sales tool, Pipedrive is definitely worth considering.

Pros

Pipedrive has been an incredibly helpful tool for helping me to organize and prioritize my sales. It has a really intuitive design that makes it easy to use and the customizable options allow you to tailor the platform to your own specific needs. The analytics and reporting features are also very comprehensive and provide valuable insights into our sales pipeline.

Cons

One downside to using Pipedrive is that the cost can be quite steep, especially if you want to unlock all the features. Additionally, there are some issues with the user interface that can be confusing at times.

Daniel
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pipedrive works well for Customer and Sales management.

Reviewed on 08/03/2024

Very good program and I recommend to manage the Sales process. It is ideal to manage the stages of...

Very good program and I recommend to manage the Sales process. It is ideal to manage the stages of Lead generation and managing the process. You can not lose Leads and prospects.

Pros

The Comprehensive Visuals and Presentations.

Cons

It requires some experience to create the process properly, is a bit difficult to create all the "funnels"

Showing 5 reviews of 2,962 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

Pipedrive has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Pipedrive supports the following languages:

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, Calendly, CallHippo, Callmaker, Cyclr, Datananas, Dealfront, Docusign, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, Integrate.io, IntelligenceBank, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, Nectar Desk, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online, QuickBooks Online Advanced, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, Slaask, Slack, Slemma, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.