About Constant Contact

Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.

Pricing starting from:

US$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Supported Languages

Danish, Dutch, English, French, German and 5 others

Pricing starting from:

US$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Constant Contact Software - Constant Contact AI Content Generator
Constant Contact Software - Constant Contact pre-built email templates
Constant Contact Software - Constant Contact SMS Marketing
Constant Contact Software - Constant Contact planning and posting social media messaging
Constant Contact Software - Constant Contact reporting
Constant Contact Software - Constant Contact campaign management
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Constant Contact video
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Constant Contact video
Constant Contact Software - Constant Contact AI Content Generator
Constant Contact Software - Constant Contact pre-built email templates
Constant Contact Software - Constant Contact SMS Marketing
Constant Contact Software - Constant Contact planning and posting social media messaging
Constant Contact Software - Constant Contact reporting
Constant Contact Software - Constant Contact campaign management

Features

Total features of Constant Contact: 139

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable CTAs
  • Customisable Forms
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Forms Management
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Keyword Filtering
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Message Personalisation
  • Mobile Access
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomisation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • SEO Management
  • Sales Analytics
  • Scheduled Messaging
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customisation
  • Unsubscribe Database
  • Visitor Registration
  • Visual Analytics
  • WYSIWYG Editor
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management

Alternatives

Keap

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Kit

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MailTrack

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Reviews

Overall rating

4.3 /5
(2,860)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Constant Contact?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,860
Peter
Peter
Overall rating
  • Industry: Government Administration
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Lots of features and easy to use

Reviewed on 28/10/2023

Great option for organizations that want to quickly deploy email newsletter technology.

Great option for organizations that want to quickly deploy email newsletter technology.

Pros

The software for creating weekly newsletters is easy to use with drag and drop functionality. Gives me a lot of options for creating a look and feel that I like. Also easy to manage contacts.

Cons

Some parts of the software are a bit bulky and dated looking.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

More functionality and options to make the newsletters exactly how we want them.
Stephen
Overall rating
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact is con-sistantly the best!

Reviewed on 27/06/2024

I have been extremely pleased with this fine company. Constant Contact is my only connection with...

I have been extremely pleased with this fine company. Constant Contact is my only connection with my prospect list, which has more than doubled since we started this Spring. I really can't see how I can do without my partners at Constant Contact.

Pros

The great deal of information available helps me to invest myself in my business. The customer service team is outstanding. No problem is too insignificant for the best efforts from the reps at Constant Contact. The templates are really inspiring and fully adaptable for my needs and the AI suggestions are really useful. This has really been the answer to my customer relations.

Cons

The multichannel campaigns are not as well supported by the knowledge bank as I would like. It is a new feature and I expect that there will be more helps coming soon.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

Better reviews and best for a beginner who wants to grow it correctly,

Response from Constant Contact

Wow, Stephen! Thank you so much for rating your experience with us so highly!

Ash
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommend for Newsletters

Reviewed on 10/12/2024

highly recommend and one of the top in the newsletter field

highly recommend and one of the top in the newsletter field

Pros

Makes e-newsletters that are professional and clean. Can view in browser or within email. Also allows a link to be shared. Easy use in the backend too.

Cons

Not as straight forward as other newsletter platforms but not a big deal

Camille
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

It's fine, but it's not Mail Chimp

Reviewed on 30/04/2024

They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE...

They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason.

Pros

Constant Contact gets the job done. You can store email addresses and create emails.

Cons

Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this.

Pamela
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Constant Contact: Email Marketing Excellence

Reviewed on 26/11/2024

Implementing Constant Contact with our team has been more advantageous, as recognized below. The...

Implementing Constant Contact with our team has been more advantageous, as recognized below. The use of the welcome series and engagement campaigns has enabled the firm to keep an excellent client rapport. I find its reliability concerning the large send volumes and the variety of the reporting tools to be indispensable for our communications plans.

Pros

One of Constant Contact's strongest features is that it's constantly updating analytic tools that show the open rate and pattern of the campaigns and the subscribers. I have to note how easy the platform is to use, especially the drag-and-drop feature, and they also provide templates depending on the industry, financial services in this particular case. For example, the possibility to divide the audience according to behavioral data and develop an email sequence based on the customer's interactions makes it highly effective for financial messaging.

Cons

Compared to the competitors, possible A/B tests are more restricted; the possibility of tests at Newsletter2Go is only subject lines of the message. Where improvements can be made is in how the template's customization is: some aspects remain set in stone when attempting to adhere to precise branding standards. The social media integration tools must be advanced for enhancing marketing.

Response from Constant Contact

Hi Pamela! Thank you so much for the review and your thorough thoughts on using the product. We appreciate your feedback on A/B testing and template design and if you want to send us your username at social_support(at)constantcontact(dot)com along with a reference to this review, we can track your feedback with your account. Thank you!

Showing 5 reviews of 2,860 Read all reviews

Constant Contact FAQs

Below are some frequently asked questions for Constant Contact.

Constant Contact offers the following pricing plans:

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Constant Contact has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Constant Contact supports the following languages:

Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Constant Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Constant Contact integrates with the following applications:

123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Canva, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, DaySmart Appointments, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Gatsby, Genbook, Get Satisfaction, Gmail, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, SurveyMonkey, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Vimeo, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp

Constant Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Constant Contact.