---
description: Learn how Constant Contact can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Constant Contact.
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title: Constant Contact Reviews, Prices & Ratings | GetApp UK 2026
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# Constant Contact

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> Cloud-based digital marketing platform for small businesses and nonprofits, covering email, SMS, social media, and event management.
> 
> Verdict: Rated **4.3/5** by 2953 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Constant Contact

\* Centralizes email, SMS, social media, event promotion, and CRM in one cloud-based platform, reducing the need to manage multiple disconnected tools.&#10;\* Drag-and-drop email editor and extensive template library allow teams without dedicated design resources to produce on-brand campaigns quickly.&#10;\* Behavior-based and date-triggered automation workflows handle lead nurturing and re-engagement sequences without requiring manual sends.&#10;\* List segmentation and contact tagging enable targeted outreach to distinct audience groups, improving message relevance across campaigns.&#10;\* A/B testing tools let marketing teams compare subject lines and content variations to identify higher-performing options before full deployment.&#10;\* Built-in event management covers registration pages, ticketing, and attendee communications within a single workflow, removing the need for separate event software.&#10;\* Reporting dashboards consolidate open rates, click-through rates, bounce data, and social engagement metrics, supporting data-driven decisions on send cadence and content.&#10;\* Social media scheduling and paid ad management from a single interface allows teams to coordinate organic and paid efforts without switching platforms.&#10;\* Multi-user access with role-based permissions supports small in-house teams and agencies managing multiple client accounts from one login environment.&#10;\* Native integrations with e-commerce, CRM, and scheduling platforms extend marketing automation into existing business workflows across retail, hospitality, and professional services verticals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2953 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Constant Contact
- **Location**: Waltham, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: United States

## Features

- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Autoresponders
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling

## Integrations (38 total)

- ACS Technologies
- Adobe InDesign
- Blackbaud eTapestry
- Bluehost
- BoldTrail
- Boomerang for Gmail
- CiviCRM
- DonorPerfect
- Eventbrite
- Facebook
- Firespring
- Google Workspace
- GrowthZone
- Instagram for Business
- Jotform

... and 23 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software)
- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)
- [Social Media Management Tools](https://www.getapp.co.uk/directory/927/social-media-management/software)
- [Event Marketing Software](https://www.getapp.co.uk/directory/1667/event-marketing/software)
- [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software)

## Alternatives

1. [EmailOctopus](https://www.getapp.co.uk/software/111489/emailoctopus) — 4.8/5 (657 reviews)
2. [HubSpot Marketing Hub](https://www.getapp.co.uk/software/20444/hubspot-marketing) — 4.5/5 (6257 reviews)
3. [Brevo](https://www.getapp.co.uk/software/91466/brevo) — 4.6/5 (3523 reviews)
4. [MailerLite](https://www.getapp.co.uk/software/10156/mailerlite) — 4.7/5 (2324 reviews)
5. [ActiveCampaign](https://www.getapp.co.uk/software/2348/activecampaign) — 4.6/5 (2570 reviews)

## Reviews

### "Elevating Donor Communications with Constant Contact" — 5.0/5

> **Edmund** | *21 February 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: I use Constant Contact to manage our newsletter, donor, and fundraising email campaigns. The platform is easy to use both in designing emails and managing email databases. This includes being able to segment email lists. We have started to use the Events option to plan and manage communication for our events. After our last event, I used the Survey function for the first time to receive quick feedback from our attendees. We are still learning, and the customer support has been responsive and provided excellent guidance.
> 
> **Cons**: With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices. However, it takes practice, and the customer service has been great when I  got stuck.
> 
> Overall, my expereince with Constant Contact has been excellent. Also, our donor community has also noticed the improvement in the design and professionanlism.

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### "Easy to Use and Reliable for Weekly Email Communication" — 4.0/5

> **Anonymous User** | *26 April 2026* | Religious Institutions | Recommendation rating: 7.0/10
> 
> **Pros**: Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience.
> 
> **Cons**: The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized.
> 
> I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time.&#10;&#10;What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple.&#10;&#10;One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes.&#10;&#10;Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently.

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### "2 stars no customer support" — 2.0/5

> **Margaret** | *13 February 2026* | Insurance | Recommendation rating: 5.0/10
> 
> **Pros**: It's intuitive to use the basics of the platform. Easy to build campaigns and make them look nice...
> 
> **Cons**: Their support is really lacking. The online chat NEVER works. Most of their emails aren't monitored. There's no one here to help. The phone assistance transfers you 3+ times. Not good.

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### "Practical Email Marketing" — 4.0/5

> **James** | *27 June 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: It handles the practical machinery of email marketing: contact storage, list management, templates, campaign creation, sending, and basic reporting, without turning every campaign into an engineering project.&#10;&#10;The list management is especially useful. Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off updates, or focused communications.&#10;&#10;Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a flashlight. I also appreciate that phone support still exists, because when there’s an account, billing, or campaign issue, talking to an actual human makes cleanup much easier.
> 
> **Cons**: The campaign side works well enough once people are inside the machine, but the ownership model can feel like a control panel built by committee when you’re supporting multiple teams, departments, or locations under one broader organization.&#10;&#10;The Account Owner still seems to be the center for billing, ownership, and higher-level account control. Roles like Account Manager and Campaign Creator help, but they don’t fully solve the central admin problem. From an IT operations standpoint, I’d like stronger centralized oversight so one admin team can govern the account cleanly while each team still manages its own campaigns.&#10;&#10;Ownership recovery is another weak spot. If the original owner leaves, support may need to get involved, which creates unnecessary cleanup work and operational risk.
> 
> It’s not trying to be some massive marketing command center with a shiny AI sticker on the side. It’s a practical email marketing tool, and for the work we use it for, that’s enough.&#10;&#10;It gives us a reliable place to manage contacts, organize lists, build template-based campaigns, send emails, and review basic results without making the process feel like a technical expedition.&#10;&#10;The weak spot is administration. Account ownership, subaccounts, and recovery could be cleaner, especially for organizations with multiple teams under one umbrella. But for short-lived campaigns, seasonal messages, one-off updates, and focused communications, Constant Contact has been dependable and easy to work with.

-----

### "Constant Contact" — 5.0/5

> **Mary Beth** | *16 October 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out. My favorite is the survey page.
> 
> **Cons**: I haven't found anything that I dislike though there are so many options to choose from, sometimes it's a bit overwhelming.
> 
> We've been using Constant Contact for just about 2 years now and it has transformed the way we communicate with our supporters. The metrics are so helpful as they guide us in our communication strategies, which is like having a marketing team on staff\!

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