--- description: Learn how Bitrix24 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Bitrix24. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bitrix24 Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Bitrix24](/software/90602/bitrix24) # Bitrix24 Canonical: https://www.getapp.co.uk/software/90602/bitrix24 Page: 1 / 40\ Next: [Next page](https://www.getapp.co.uk/software/90602/bitrix24?page=2) > Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications. > > Verdict: Rated **4.2/5** by 979 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bitrix24 Centralizes CRM, task management, online meetings, and collaboration tools in a single workspace, streamlining business operations. Supports sales, marketing, and customer service with integrated automation, analytics, and omnichannel communication features. Enhances team productivity through project management options such as Kanban boards, Gantt charts, and real-time chat. Offers customizable website and online store creation with built-in marketing tools and CRM integration. Provides flat-fee pricing with no per-user charges, making it accessible for teams of various sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 979 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: £61.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimisation - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Appointment Management - Appointment Scheduling ## Integrations (88 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 73 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.getapp.co.uk/directory/759/construction-crm/software) ## Related Categories - [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software) - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) - [Task Management Software](https://www.getapp.co.uk/directory/570/task-management/software) - [Business Management Software](https://www.getapp.co.uk/directory/581/business-management/software) - [Employee Scheduling Software](https://www.getapp.co.uk/directory/583/employee-scheduling/software) ## Alternatives 1. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (5705 reviews) 2. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5806 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18760 reviews) 4. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1415 reviews) 5. [Asana](https://www.getapp.co.uk/software/90584/asana) — 4.5/5 (13536 reviews) ## Reviews ### "Digital business enterprise." — 4.0/5 > **Tichaona Redemptor** | *9 February 2024* | Printing | Recommendation rating: 9.0/10 > > **Pros**: Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information. > > **Cons**: too many templets that has been used by other users of the platform > > Exciting and mostly informative with all features ----- ### "A Versatile Tool for Both Companies and Clients" — 5.0/5 > **Roccini** | *2 December 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use. Very user-friendly. I have already recommended it to my client who is a tattoo artist. And this is what we are not using to manage her customers. > > **Cons**: The desktop version, I don't know if it was me, I can't seem to find the CRM portion. > > I use both the paid and free versions of Bitrix. For our company, we use the paid version, which offers very helpful and convenient automation features. My client uses the free version. Even though she is Korean and not fluent in English, I was able to teach her the basics of using Bitrix. ----- ### "Save yourself time, energy and hard earned money. Avoid Bitrix24" — 1.0/5 > **Mahendra** | *23 April 2025* | Industrial Automation | Recommendation rating: 0.0/10 > > **Pros**: There is not much to like as their service is pathetic, lots of miscommunication, and no higher authority to resolve this. > > **Cons**: I am writing this post as official feedback regarding the highly unprofessional and unsatisfactory experience we have had with Bitrix24 Intreface and their AllCAD Services Private Limited. Post making the full payment to implement CRM in our company on the 28th of March 2025. As these services were offered by AllCAD Services Private Limited and here we are on the 23rd of April 2025, without the CRM being fully functional. Repeated escalations to associates, superiors, and \[sensitive content hidden\] have fallen on deaf ears. Reasons for not going live till date is: 1. They have other meetings lined up with other customers, 2. We have to be available as per their calendar slots, 3. They do not book your calendar for meets, 4. Pre sales associate is doing implementation without any sound technical knowledge. 5. Expert Technical assoicate is mosltly busy with other customers. 6. Superiors are busy travelling and ignoring escalations in the whatsapp group chats. We have invested more than 30 hours of our time to ensure the process implementations is not delayed. Moreover, we are surprised that an escalation email to \[sensitive content hidden\] has been ignored completely. I just hope they are aware of their services in one of the most competitive market of CRM solutions. Salesforce Zoho Odoo HubSpot Hope you are not providing a similar service like them\!\!\! ----- ### "Bitrix24 is flexible and scalable" — 4.0/5 > **Mathew** | *2 December 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: I like it's stability and scalability, This tool handles complex tasks and simplifies the tasks workflow. It offers a variety of services including communication services. > > **Cons**: It's complicated to beginners as it requires complex system setup and it's pricing high to small businesses > > It makes communication easy with you team, you can assign tasks, get tasks report in real-time and act accordingly to enhance performance. ----- ### "A Solid All-in-One Tool With Room to Improve" — 4.0/5 > **Verified Reviewer** | *28 August 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Bitrix24 is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time. > > **Cons**: The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky. > > My overall experience with Bitrix24 has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat. ----- Page: 1 / 40\ Next: [Next page](https://www.getapp.co.uk/software/90602/bitrix24?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90602/bitrix24) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data