About Cirrus Insight
Instantly view leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync contacts and calendars. 30-second install for Chrome or Firefox. 30-day free trial.
Instantly view, update, and create leads, contacts, activities, cases, opportunities and more right in Gmail.
Log emails to Salesforce with a click to any standard or custom object in Salesforce right from Gmail.
Coming Soon! Easily sync contacts and calendars between Google and Salesforce.
Thank you for choosing Cirrus Insight, the #1 app on the Salesforce AppExchange.
Anybody can install Cirrus Insight for free and be up and running in a matter of seconds. You don't have to be a Google Apps admin or a Salesforce admin.
7,500+ users trust Cirrus Insight. Here's what they're saying:
“This app really ties Gmail and Salesforce together perfectly.”
“It's an essential app if you use Gmail and Salesforce.”
“Highly recommended for all Google Apps and Salesforce users.”
Cirrus Insight supports all editions of Salesforce including Unlimited, Enterprise, Professional, Group, Contact Manager, and Developer.
Cirrus Insight supports Gmail and Google Apps Standard and Enterprise.
Pricing starting from:
US$7.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Cirrus Insight
Installs in seconds into Chrome or Firefox. Anybody who uses Salesforce and Gmail can be up and running in less than a minute. Cirrus Insight is easy to use with an intuitive interface. It's conveniently located to the right of emails so you can instantly view and interact with Salesforce leads and contacts right alongside emails.
Devices
Business size
Markets
Australia, Canada, China, Germany, United Kingdom, India, Japan, United States and 3 others
Supported Languages
English
Pricing starting from:
US$7.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Cirrus Insight: 36
- API
- Access Controls/Permissions
- Activity Dashboard
- Automated Scheduling
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Management
- Contact Management
- Contract/License Management
- Customisable Branding
- Document Storage
- Email Management
- Email Marketing
- Email Monitoring
- Email Tracking
- Field Sales Management
- Interaction Tracking
- Lead Management
- Location Tracking
- Marketing Automation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Quotes/Estimates
- Referral Tracking
- Reporting/Analytics
- Response Management
- Sales Forecasting
- Sales Pipeline Management
- Social Media Integration
- Task Management
- Team Management
- Territory Management
- Whitelisting/Blacklisting
- Workflow Management
Alternatives
Yesware
SalesHandy
Salesforce Sales Cloud
MailTrack
Reviews
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- Industry: Automotive
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best tool for Increasing SalesForce Utilization
Reviewed on 27/12/2018
We have increased our adherence of our sales team for loading email communications and capturing...
We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce. Previously we struggled to get our sales team to log communications with prospects and customers consistently. I am a huge proponent of this software!!!
Pros
I believe that this software increases efficiency and productivity for Sales Teams. I have recommended this software for our company and others because of its ease of use and ability to log emails, set reminders and even schedule meetings within you gmail inbox. You do not even have to log into Salesforce as you can add documents, create notes and complete tasks within your email platform.
Cons
The pros really outweigh the cons for this software. However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program. However there is always an easy fix and the support is very responsive.
- Industry: Market Research
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It helps in adoption of Salesforce !
Reviewed on 10/05/2019
Get more activities and quicker record addition into salesforce.
Get more activities and quicker record addition into salesforce.
Pros
This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything!
Cons
Some erratic sync fails due to Google Token refreshes.
Alternatives Considered
GrooveReasons for Switching to Cirrus Insight
better UI, easier to sync and potential to have more functionalities in future.- Industry: Market Research
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automate your CRM with Cirrus Insight
Reviewed on 21/12/2021
Pros
Having the link between Gmail and Salesforce is great! Not having to save emails and contacts, easy peasy
Cons
Sometimes Cirrus glitch in my Gmail. Despite being connected on Salesforce, it seems it's not and half of my email page is Cirrus trying to reconnect. Annoying.
- Industry: Consumer Goods
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
A 'good' product when operational, with Cirrus nuisance self-promotion built in for free
Reviewed on 16/09/2020
Technical support is good at sending 'canned' responses.
I find myself frustrated that cirrus...
Technical support is good at sending 'canned' responses.
I find myself frustrated that cirrus hasn't improved its usability.
Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options.
Pros
I like the ability that Cirrus links to SalesForce and Gmail and locates recipients in the SalesForce database and links emails to the Account/Contact activity log
Cons
Cirrus is not reliable in locating related SalesForce contacts and particularly not reliable locating contacts when using the 'Add to SalesForce', 'Custom' option that allows linking an email to a standard related lists such as linking an email to Opportunity or Case- there are many examples of these issues that often I've thought to cut-and-paste and email into a SalesForce activity would be faster.
Another daily pain is when selecting another tab (instance) of Gmail, cirrus presents a sidebar that says, "Let's put this app to work!" When you're ready to go to work, you're required to click the "Continue" button, only to be greeted with another sidebar that says "Get More Done" that 'promotes/sells' cirrus features Book Meeting, Follow-Up Reminders, Sales Email Campaigns, Email Templates.
If you do not select the "Get To Work!" button cirrus is not functional.
Why is a productivity application like cirrus requiring me to tell cirrus separately to "Continue" and "Get To Work" when in fact these are redundant requests causing extra keystrokes? Why does not cirrus just start working for me without having to tell the application to start syncing my email (activities) to Gmail?
Cirrus is counter-productive for a productivity application.
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best out of all
Reviewed on 03/05/2019
I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up...
I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need.
Pros
Ease of use, visual inspection of all past emails.
Cons
Nothing really, maybe the lack of ability to export to Excel.
Reasons for Switching to Cirrus Insight
The visual representation mostly. Also it is easy to sort.Cirrus Insight FAQs
Below are some frequently asked questions for Cirrus Insight.Q. What type of pricing plans does Cirrus Insight offer?
Cirrus Insight offers the following pricing plans:
- Starting from: US$7.00/year View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Starting at $7/user/mo paid annually. Volume discounts are available.
Q. Who are the typical users of Cirrus Insight?
Cirrus Insight has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Cirrus Insight support?
Cirrus Insight supports the following languages:
English
Q. Does Cirrus Insight support mobile devices?
Cirrus Insight supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Cirrus Insight integrate with?
Cirrus Insight integrates with the following applications:
Google Workspace, Microsoft 365, Salesforce Platform, Salesforce Sales Cloud
Q. What level of support does Cirrus Insight offer?
Cirrus Insight offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Cirrus Insight.
