Stitch Labs

Inventory Management Built for Modern High-Growth Brands

About Stitch Labs

Stitch is an inventory and order management platform built for modern, high-growth brands. We help you sell efficiently across multiple channels, respond quickly to operational demands, and control your inventory from one place. With Stitch, you get a partner and platform focused on forward-thinking retail, helping you focus on building your business.

Stitch centralizes your inventory, sales, and fulfillment data into a single dashboard, offering 30+ real-time reports and forecasting insights for smarter purchasing, allocations, and pricing decisions.

Seamlessly integrate Stitch with Amazon, eBay, Etsy, Shopify, Shopify Plus, Bigcommerce, WooCommerce, Magento, Square, Quickbooks Online, Xero, inDinero, ShipStation, Shipwire, DCL Logistics, Shipping Easy, Stripe, Scout, and More!


Key benefits of Stitch Labs

CENTRALIZE INVENTORY, DATA, AND OPERATIONS across all channels and fulfillment locations.

AUTOMATE AND INTEGRATE critical inventory, operations, sales, shipping, financial, and business systems.

CUSTOMIZE OPERATIONAL WORKFLOWS to meet and scale with your unique business needs.


Images

Stitch Labs Software - Stitch Labs Dashboard
Stitch Labs Software - Stitch Labs Inventory
Stitch Labs Software - Stitch Labs Inventory
Stitch Labs Software - Stitch Labs Orders
Stitch Labs Software - Stitch Labs Orders
Stitch Labs Software - Stitch Labs Purchase Orders
Stitch Labs Software - Stitch Labs Purchase Orders
Stitch Labs Software - Stitch Labs Purchase Orders
Stitch Labs Software - Stitch Labs Contacts
Stitch Labs Software - Stitch Labs Inventory
Stitch Labs Software - Stitch Labs Reports
Stitch Labs Software - Stitch Labs Integrations
Stitch Labs Software - Stitch Labs Integrations
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Stitch Labs video
Stitch Labs Software - Stitch Labs Dashboard
Stitch Labs Software - Stitch Labs Inventory
Stitch Labs Software - Stitch Labs Inventory
Stitch Labs Software - Stitch Labs Orders
Stitch Labs Software - Stitch Labs Orders
Stitch Labs Software - Stitch Labs Purchase Orders
Stitch Labs Software - Stitch Labs Purchase Orders
Stitch Labs Software - Stitch Labs Purchase Orders
Stitch Labs Software - Stitch Labs Contacts
Stitch Labs Software - Stitch Labs Inventory
Stitch Labs Software - Stitch Labs Reports
Stitch Labs Software - Stitch Labs Integrations
Stitch Labs Software - Stitch Labs Integrations

Not sure about Stitch Labs? Compare with a popular alternative

Stitch Labs

4.5 (190)
VS.
Most reviewed

Starting Price

US$799.00
month
£406.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

57
348

Integrations

19
13

Ease of Use

4.2 (190)
3.8 (1,479)

Value for Money

4.0 (190)
3.8 (1,479)

Customer Service

4.4 (190)
3.7 (1,479)
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Reviews

Overall rating

4.5 /5
(190)
Value for Money
4/5
Features
3.8/5
Ease of Use
4.2/5
Customer Support
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 190
Alan
Overall rating
  • Industry: Furniture
  • Review Source

Overall rating

Stitch Labs - One App to Rule All Your Channels

Reviewed on 02/12/2014

Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for...

Stitch Labs has truly become the foundation of our busines and I wholeheartedly recommend it for any shop selling through multiple channels.
We rely on Stitch to keep three channels up to date with available inventory: our retail Shopify storefront, our reseller Shopify storefront, and Amazon. We initially went with Stitch so our two Shopify stores could share inventory. We had previously tried some of the variant-based app workarounds for wholesaling on Shopify, and while valiant efforts, they call came up short, namely because they "broke" integrating with other apps unaware of the unconventional use of variants (like FB publishing apps). Other stand-alone Stitch competitors were also not an option either because they could only handle one Shopify store, not multiple.
Amazon integration was a real bonus, as we previously abandoned selling on Amazon due to the administrative burden of constantly updating inventory on Amazon. We also sell through an additional, less common, marketplace not supported by Stitch. No problem. Stitch lets us effortlessly enter the orders through its web portal. Within minutes our three other online channels are updated to reflect the proper inventory levels.
We began with Stitch about a year ago. It was fine then and it just keeps getting better. For starters, we love the new UI – clean, consistent, and informative. The recent speed boost and other tweaks make it a pleasure to use. We are also thrilled with the new BETA bundling feature. Some complain about Shopify lacking this or that function. However, some of that is by design. Bundling is one such feature – I do not want it in Shopify because we have multiple channels.

Bottom line: Stitch Labs saves us time, saves us money, saves our sanity, and allows us to smoothly manage our business in the multi-channel world that is modern e-commerce.

Pros

Well designed app.
Great support.
Continual incremental improvements.

Cons

Occasionally slow in searching

Daniel
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall one of the better solutions on the cloud but with its flaws

Reviewed on 01/12/2016

We are grandfathered in from early stitchlabs pricing so we don't pay the $499 monthly price. Given...

We are grandfathered in from early stitchlabs pricing so we don't pay the $499 monthly price. Given that I miss out on upgrades as stitchlabs tries to phase out my $75/mo plan and force me to switch over. I use it with Shopify, Shipstation, Xero, Amazon, Paypal and Stipe.

Eventually I will but not yet and here's the Pros and Cons why:

Pros

Here's why I stay and you probably would choose this platform:

It's the better one out there. I tried almost all of them for a trial period and gave each a good try except cin7 which required too much time to setup. It's avg but it works and support will attempt to fix issues if they can be fixed. The amount of bugs on other platforms outweighed any feature advantage they had over stitch. And overall I needed this to work which it did except the XERO invoicing. Any other PRO is completely outlined in product reviews professionally written I just needed to fill in some cons.

Cons

It's slow! Well slow vs working on a software platform running on a central server. The cloud has it's perks such as ease of access but speed takes a hit.

The service went down once this year during peek hours, that blew.

The platform is still being developed and sometimes upgrades are rolled out too soon so users are forced to deal with bugs. Ex. Right now I have roughly 10 orders with custom items unable to be closed. It worked fine before but now they are just stuck and it's annoying. Support knows about the problem and couldn't give a time frame when this would be fixed (going on 3 weeks now.)

Integration sucks with XERO! Invoices are constantly missing and we need to double check to make sure invoices get transferred. A manual push can be requested but still some don't get transferred. Support also knows about this but I think there's little hope for this fix. (going on 3-4 months with this one) To be fair I've seen this with other platforms as well so not sure who's at fault here. Support just let me know they need to fix something but couldn't elaborate. I think it has to do with repeat customers who's accounts already exist in XERO since those are usually the invoices missing.

Development is slow and features that would make the platform more efficient are missing. Such as reporting, x-links within PO's Orders Inventory using variants, Sorting, etc just naming a few.

Graham
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

3 Years on Stitch

Reviewed on 23/10/2018

Pros

We started using StitchLabs for our inventory in 2015 and have used it ever since.

We like how easy it is to fix unlinked orders. When orders become estranged from their parent (due to SKUs not matching between Amazon and StitchLabs, for example) it's easy to identify them and fix the issues.

The basic reporting capabilities are useful but not being able to access them on my phone makes the usefulness of them very limited.

Cons

You can't edit inventory levels (quick reconcile) on the product level. Super basic but pretty much essential aspect of any inventory system.

Seeing our available inventory is nearly impossible to determine unless we do a tedious subtraction formula for each product just to see our current inventory (Current - Available = Actual Inventory).

Stitch loads very slowly on all our computers - mostly 2017 iMacs and MacBook Pros.

Stitch has increased their cost dramatically since we started, resulting in a massively unexpected withdrawal from our bank account of $4,000 in a 5 month period due to "overages", which is nothing more than Amazon FBA orders.

We're starting a few new businesses soon and we're definitely not using StitchLabs with any new business, and we're trying to figure out how to jump ship onto a different system that we're using for another business of ours that doesn't charge per unit sold.

If you're a small business please don't make the same mistake we did and find a different inventory system that doesn't penalize you on each unit sold, especially if you sell on Amazon FBA.

StitchLabs will work great for you when you're small, but once you grow to a small business you're locked into Stitch and then you're basically SOL.

Ryan
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent Cloud Based Inventory System

Reviewed on 17/08/2015

Our business has been around for 30 years, and until we made the switch to Stitch Labs, we have...

Our business has been around for 30 years, and until we made the switch to Stitch Labs, we have been using Excel spreadsheets to manage our inventory. This meant having to manually add/subtract inventory, having no clear reporting, and just a jumbled mess of data (since columns were added whenever they were needed, and not always used for what they were meant for). We decided we needed to make a change to a better system that would allow us to spend less time doing the tedious work of managing the inventory (which was inevitably wrong), and more time running our business. We are a fishing tackle business that has 1,000's of products/variants and Stitch Labs made it a breeze to add products to their system by building the lists in Excel, which we are used to, and then importing the data to their system in bulk. Their support is also impeccable, we were a little shy about making a commitment to a monthly payment for our inventory system, but from day one, the "Master Stitchers" have been there when we needed them , even when we don't. I love the fact that they proactively call their clients and check up on them and see if there is anything they are stuck with or having issues with. That's a big plus with us versus companies that are willing to take your money, and then never followup with you.

Pros

- Bulk Add/Edit Inventory
- Easy to use User Interface
- A lot of built in Reports (with the ability to have them make you custom reports)
- Cloud Based (Can work from home on adding new products to the system)
- Integrated with 3rd party ecommerce systems that allow you to manage inventory and orders from a central location
- Great support staff

Cons

None so far. Even though there are some convenience features that I would like that aren't in there, being a cloud based system, Stitch Labs is constantly adding new features and improving the system.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We use this for inventory and channel management

Reviewed on 30/04/2018

We use this all day every day. It gives us unlimited custom fields, brings in orders, reminds us to...

We use this all day every day. It gives us unlimited custom fields, brings in orders, reminds us to reorder, allows intracompany transfers, and new features are constantly being added.

Pros

The way it handles inventory management over numerous online channels is amazing and the way it calculates and automates PO's is a time and life saver.

Cons

I wish it had more financial capability. Currently we tie it to Quickbooks for statements and such, but it would be nice if it was an all in one solution.

Showing 5 reviews of 190 Read all reviews

Stitch Labs FAQs

Below are some frequently asked questions for Stitch Labs.

Stitch Labs offers the following pricing plans:

  • Starting from: US$799.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Plans start at $799 and move up from there according to your unique business needs.

Stitch Labs has the following typical customers:

2–10, 11–50, 51–200, 201–500

Stitch Labs supports the following languages:

English

Stitch Labs supports the following devices:

Stitch Labs integrates with the following applications:

Adobe Commerce, BigCommerce, Lightspeed Retail, NuORDER, PayPal, Peoplevox WMS, QuickBooks Online, QuickBooks Online Advanced, Scout APM, ShipStation, ShippingEasy, Shipwire, Shopify, Sign In Scheduling, Square Point of Sale, Stripe, Vend, WooCommerce, Xero

Stitch Labs offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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