--- description: Learn how Microsoft 365 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Microsoft 365. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft 365 Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365](/software/90725/microsoft-office-365) # Microsoft 365 Canonical: https://www.getapp.co.uk/software/90725/microsoft-office-365 Page: 1 / 564\ Next: [Next page](https://www.getapp.co.uk/software/90725/microsoft-office-365?page=2) > Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more > > Verdict: Rated **4.6/5** by 14077 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft 365 Take email and calendar on business trips, with access from your computer or mobile device. Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you. Save documents in the cloud and edit them from anywhere. Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user. Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging. With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14077 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Activity Tracking - Address Book - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Authentication - Booking Management - Brainstorming - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Contact Management - Content Creation ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software) ## Related Categories - [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software) - [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software) - [Email Management Software](https://www.getapp.co.uk/directory/306/email-management/software) - [File Sharing Software](https://www.getapp.co.uk/directory/422/file-sharing-api/software) - [Productivity Software](https://www.getapp.co.uk/directory/330/productivity/software) ## Alternatives 1. [Google Docs](https://www.getapp.co.uk/software/91392/google-docs) — 4.7/5 (28939 reviews) 2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17559 reviews) 3. [Google Drive](https://www.getapp.co.uk/software/90762/google-drive) — 4.8/5 (28490 reviews) 4. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12700 reviews) 5. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5433 reviews) ## Reviews ### "Microsoft 365 - A Power for Business" — 4.0/5 > **Troy** | *11 January 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services. It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs. The interface is intuitive and familiar, making adoption easy for anyone who has used Office products before. The seamless integration between apps—like opening a SharePoint file directly in Word or attaching a OneDrive link in Outlook—significantly reduces friction in my daily workflow. Exchange Online provides a reliable, secure backend for all my communication. Features like shared calendars, 100GB mailbox storage, and superior spam filtering make managing high volumes of email effortless across all my devices. Sharing is granular and secure. I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while collaborating in real-time. Document Management: It serves as a central repository for all my work. The ability to use version history to restore previous drafts and the powerful search functionality across the entire ecosystem means I never lose track of important documents. The platform handles file compatibility seamlessly. It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using third-party conversion tools. While they handle critical issues effectively, the extensive self-help library and community forums are often just as valuable for quick troubleshooting. > > **Cons**: While the support team handles major issues well, they can occasionally be inconsistent when addressing minor concerns. > > Overall, it is a reliable solution that consistently meets my needs. It simply works. You can find what you need easily. ----- ### "Power and Versatility, but it Comes at a Cost" — 4.0/5 > **Danielle** | *31 March 2026* | Publishing | Recommendation rating: 6.0/10 > > **Pros**: Microsoft 365 stands out for its seamless integration of powerful tools like Word, Excel, PowerPoint, and Outlook, all accessible across devices through the cloud. One of the best features that I appreciate is real-time collaboration, allowing multiple users to work on the same document simultaneously with automatic saving via OneDrive. It also offers strong security and regular updates, ensuring files and data stay protected. Additionally, its user-friendly interface and deep functionality, like advanced Excel analytics or AI-powered suggestions in Word, make it suitable for both personal and professional use. > > **Cons**: What I like least about Microsoft 365 is its pricing. Compared to other programs that can be accessed for free, the price can be a bit expensive for this suite of programs, especially for individuals or small teams who may not need all of its features. While the tools are powerful, the subscription model can feel like a commitment, and costs can add up over time. Additionally, some users may find certain features overly complex if they only need basic functionality, making it feel like more than what’s necessary for simple tasks. > > My overall experience with Microsoft 365 has been a mix of strong functionality and some practical drawbacks. On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud. The real-time collaboration feature is especially valuable, allowing teams to work on the same document simultaneously with automatic saving via OneDrive. Security and regular updates provide peace of mind for its users. The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use. On the other hand, there are some drawbacks to consider. The cost and commitment to subscriptions and licenses can be quite expensive, especially for individuals or small teams who may not require the full range of features. These expenses can accumulate over time, putting this program at a disadvantage compared to alternatives that offer similar features for free. Moreover, while the tools are powerful, some features can be unnecessarily complex for basic tasks, potentially making the platform less accessible to users with simpler needs. ----- ### "Powerhouse or paperweight.. the choice between paid and free" — 3.0/5 > **Blair** | *2 March 2026* | Internet | Recommendation rating: 5.0/10 > > **Pros**: Paid version of M365: M365 is a powerhouse when it comes to utilising the key products they offer in Word and Excel for example, especially when combined with copilot. Outlook handles emails perfectly and the ability to share files with the click of a few buttons gives ease of use and makes M365 a tier 1 product. > > **Cons**: The free version: M365’s free version is an absolute nightmare. Being restricted beyond anything productive, forced ads, aggressive reminders to upgrade to paid package. Once paid you’re essentially locked in. The subscription model for M365 is flawed. If you’re using free.. Google is a better option > > If you’re on the paid version and happy to be locked in for a lifetime then M365 is the one for you. If you’re after free, in my experience, you’re better off with going with another product ----- ### "The good and the bad of Microsoft 365" — 5.0/5 > **Oscar** | *12 February 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: What I liked most was that it is compatible with Windows and Mac, as well as the management of licenses, creation, modification and deletion of users. > > **Cons**: The Authenticator application crashes a lot; it suddenly stops sending notifications, and I have to reset the MFA parameters so that users can configure their account. > > Overall, my experience is good; I can reset passwords if the user forgets them, and it's easy to manage and install on workstations. ----- ### "The best office suite tool on the market\!" — 4.0/5 > **Verified Reviewer** | *17 April 2026* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: I have been using the Microsoft 365 product suite for my small business for 3 years now. It brings together the core tools I rely on every day. Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem. The familiarity and reliability of these applications make it easy to stay productive without needing to learn new platforms, and the cloud integration ensures I can access my work from anywhere. For a small business , it provides a professional, all-in-one solution that covers most business needs. > > **Cons**: What I dislike is primarily related to pricing as the business grows. While Microsoft 365 can be very affordable for a small number of users, the costs can add up quickly as you scale and need more licenses or higher-tier plans. Additionally, there can occasionally be feature overlap or confusion between different apps and plans, which can make it harder to determine exactly what you need. For small businesses trying to stay lean, this can become a consideration over time. > > Overall, my experience with Microsoft 365 has been very positive. It remains the \#1 office productivity suite on the market for a reason, offering a robust and dependable set of tools that support day-to-day business operations. Despite some cost concerns at scale, the value it provides in terms of efficiency, collaboration, and professionalism makes it a worthwhile investment for running and growing a small business. ----- Page: 1 / 564\ Next: [Next page](https://www.getapp.co.uk/software/90725/microsoft-office-365?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90725/microsoft-office-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data