---
description: Learn how Box can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Box.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Box Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Content Management Systems](/directory/276/content-management-system-cms/software) > [Box](/software/90760/box)

# Box

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> Box helps growing businesses organize, share, store, and manage files and documents on one secure, AI-powered platform. By bringing together content, AI, workflows, and governance in one Intelligent Content Management platform, Box gives lean teams leverage to operate like much larger organizations.
> 
> Verdict: Rated **4.4/5** by 5642 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Box

• Keeps files safe with cloud-native security and compliance capabilities such as granular access controls, watermarking, and classification. Businesses stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. &#10;&#10;• With everything from file annotations to tasks, working together on files is easy on Box. Collaborate in real time with people both inside and outside businesses, no matter the device or software they’re using, and do it from anywhere. &#10;&#10;• Securely connects content to the rest of tech stack with multiple pre-built integrations (such as, Zoom, Slack, Google Workspace, and Microsoft 365)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5642 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Box
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 2-week free trial is offered and the pricing plans are as follows:&#10;Box Personal: Always free for one user&#10;Business: $20 per user/month&#10;Business Plus: $33 per user/month&#10;Enterprise: $47 per user/month&#10;Enterprise Plus: $50 per user/month&#10;Enterprise Advanced: Contact us
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Asset Categorisation
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Automatic Backup
- Backup and Recovery

## Integrations (74 total)

- Adobe Workfront
- Airtable
- AppOmni
- AppSheet
- Asana
- Benchling
- Bluebeam Revu
- CI HUB Connector
- ChatGPT
- Claris Connect
- Claude
- CloudSign
- Darktrace
- Device Magic
- Docusign

... and 59 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)

## Related Categories

- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Digital Asset Management Software](https://www.getapp.co.uk/directory/280/digital-asset-management/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Cloud Storage Software](https://www.getapp.co.uk/directory/350/cloud-storage/software)

## Alternatives

1. [Google Drive](https://www.getapp.co.uk/software/90762/google-drive) — 4.8/5 (28591 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17670 reviews)
3. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12830 reviews)
4. [Microsoft 365](https://www.getapp.co.uk/software/90725/microsoft-office-365) — 4.6/5 (14144 reviews)
5. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5460 reviews)

## Reviews

### "Box is one of those staple apps you keep forever" — 5.0/5

> **Kwang** | *30 May 2026* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Box is the best ease of use and compatibility with applications for a seamless and secure file organizing service. the document management feature is very responsive. Customer support is always very prompt and very informative. Box making collaboration very easy. note taking and text editing  features are optimal
> 
> **Cons**: The only thing I would have to say is the price and only because I think storage should be free but I know that's not good
> 
> Delighted and a very happy user who will continue to use the service until  I die or pass always from age

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### "Easy, Powerful, and Fantastic for Metadata" — 5.0/5

> **Bonnie** | *6 February 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Box was super easy to use for our Marketing team, we loved the data structure and that we could tag our digital assets with metadata very easily for locating items. We loved how easy it was to share with outside vendors as well.
> 
> **Cons**: Honestly, there wasn't much to dislike about Box. The only reason we moved away from it was that the entire rest of the organization was using Sharepoint which we have to pay for any ways and the Marketing team had stopped applying the metadata to new files which was the main reason we went with Box. If we weren't a Microsoft org, we would have stayed with Box.
> 
> Box was incredibly simple to setup, incredibly easy to manage. The UI was fabulous. Admin backend and user management was so easy. I highly highly rate them.

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### "Box works well for storage, but not the best with collaboration" — 3.0/5

> **Pat** | *22 May 2025* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Box storage is efficient and allows for good sharing outside of the company. Easy to open documents and save down in file folder.
> 
> **Cons**: Box is not as great with internal collaboration and simulatenous work as Google Drive making it hard to justify continuing to use
> 
> Box is getting harder to justify the cost as Google Drive is easy to collaborate across internal user and share

-----

### "Box has been working really well" — 5.0/5

> **Shawn** | *14 June 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Box has been working and storing all of my files as well as sorting them via the folder templates automatically. I was also concerned about integrating with DocuSign causing us to lose control of our network but thankfully that did not occur either. We are currently able to store over 20TB of data in Box. As an added bonus, since the conference room has been double booked and the other group is literally going to kick me out of here in the next few minutes, I will be able to complete this review very quickly. You may set-up automation rules based upon client types. Sometimes the OCR does read the text.
> 
> **Cons**: Since the desktop companion app freezes so frequently, I have to close/reopen it each time I attempt to scan a document using the local office scanner. In addition, loading large video files takes too long. If you forget to enter even one metadata tag, the file disappears completely due to the fact that search is extremely strict/unforgiving.
> 
> Prior to Box, users were leaving numerous unorganized files throughout their computers/hard-drives, however these files are now stored in Box. Admin time for opening new user accounts has decreased by approximately 40% thanks to Box. The customer support is excellent.

-----

### "Kaganjo Opinion on Box Usage" — 5.0/5

> **Kelvin** | *12 March 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Box allows me to seamlessly store and share files in cloud.&#10;With Box, I am able to collaborate on files with colleagues in real-time.
> 
> **Cons**: Box is among the flawless file sharing tools that I have ever used.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/90760/box)

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