---
description: Learn how Box can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Box.
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title: Box Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Content Management Systems](/directory/276/content-management-system-cms/software) > [Box](/software/90760/box)

# Box

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> Box helps growing businesses organize, share, store, and manage files and documents on one secure, AI-powered platform. By bringing together content, AI, workflows, and governance in one Intelligent Content Management platform, Box gives lean teams leverage to operate like much larger organizations.
> 
> Verdict: Rated **4.4/5** by 5653 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Box

• Keeps files safe with cloud-native security and compliance capabilities such as granular access controls, watermarking, and classification. Businesses stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. &#10;&#10;• With everything from file annotations to tasks, working together on files is easy on Box. Collaborate in real time with people both inside and outside businesses, no matter the device or software they’re using, and do it from anywhere. &#10;&#10;• Securely connects content to the rest of tech stack with multiple pre-built integrations (such as, Zoom, Slack, Google Workspace, and Microsoft 365)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5653 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Box
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 2-week free trial is offered and the pricing plans are as follows:&#10;Box Personal: Always free for one user&#10;Business: $20 per user/month&#10;Business Plus: $33 per user/month&#10;Enterprise: $47 per user/month&#10;Enterprise Plus: $50 per user/month&#10;Enterprise Advanced: Contact us
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Bangla, Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Asset Categorisation
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Automatic Backup
- Backup and Recovery

## Integrations (72 total)

- Adobe Workfront
- Airtable
- AppOmni
- AppSheet
- Asana
- Benchling
- Bluebeam Revu
- CI HUB Connector
- ChatGPT
- Claris Connect
- Claude
- CloudSign
- Device Magic
- Docusign
- Envoy

... and 57 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)

## Related Categories

- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)
- [Digital Asset Management Software](https://www.getapp.co.uk/directory/280/digital-asset-management/software)
- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Cloud Storage Software](https://www.getapp.co.uk/directory/350/cloud-storage/software)

## Alternatives

1. [Google Drive](https://www.getapp.co.uk/software/90762/drive) — 4.8/5 (28625 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews)
3. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12884 reviews)
4. [Microsoft 365](https://www.getapp.co.uk/software/90725/microsoft-365) — 4.6/5 (14167 reviews)
5. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5469 reviews)

## Reviews

### "Excellent sharing tool" — 4.0/5

> **Chris** | *10 July 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: BOX has good sharing, integrates with MS Office tools. Easy to arrange storage and cascading permissions make it easy to safely and appropriately share with staff. Does require some forethought for setting folders and share cascade.
> 
> **Cons**: Can be glitchy and requires consistent updating to continue integration with MS Outlook tools. I don't like that won't remember the previous actions, saving to or whether or not I want to create a box. Sharing experience is good, but not totally native in the same way that Google Drive works. Hard sell on people who are committed to google environment
> 
> I was not a fully committed google drive user, so I was not resistant to start. I love that it integrates with MS Office (which google does not) so it is native to the work environment. Sharing is solid, and this is important.

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### "Very good file storage & collaboration platform" — 5.0/5

> **David** | *17 April 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to send an "upload" only link to someone is a great feature when working with external people. It allows them to upload their files without being able to view or access the original folder or see what other people may have uploaded. The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration permissions from the parent folder and down. &#10;&#10;Configuring organization wide settings is easy to setup as well. UI is modern, clean, and easy to navigate.
> 
> **Cons**: Box is a little on the pricier side when compared to other platforms and some of the more advanced features are hidden behind an additional license/add-on. &#10;&#10;There is no native "team/shared folder" feature. If you need to create a team/shared folder, it has to be created within someone's individual account. You essentially need to start off with creating a service account user and then creating all your team/shared folders within that service account.
> 
> Box overall is a very good file storage and collaboration platform. Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder. Its great when collaborating with external users because you can either give them access to a folder with granular permissions or you can generate a link for them to upload files to only. &#10;&#10;Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users).&#10;&#10;It can be on the pricier side especially if you want some of the more advanced features such as a Shield or Goverance or Retention Policies.

-----

### "Box - A long way to go" — 3.0/5

> **Vatsal** | *23 October 2025* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365.
> 
> **Cons**: I do not like how image/video storage works on box and the latency. If you are storing and sharing images and videos through box, it will take you a lot of time if you are looking for a specific image/video and clicking on each image, it takes so much time to load even with a very high speed internet. I guess it should have a better browsing experience.

-----

### "Highly innovative and contemporary UX design." — 5.0/5

> **NASSORO** | *8 June 2026* | Renewables & Environment | Recommendation rating: 9.0/10
> 
> **Pros**: Our agency team has been using Box for many years and is particularly impressed by how much the software has evolved. New features and extensions are regularly introduced and they are truly compelling. I had all my contacts, leads, clients and employees there. I could not only track projects but also manage independent calendars and conversations within the tool.
> 
> **Cons**: The complexity is both a blessing and a curse. The learning curve is comparatively long. The user interface has limited customizability. Upgrading to the premium version results in too many different versions making it confusing.

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### "CLOUD STORAGE" — 4.0/5

> **Andrea** | *17 October 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: As a consultant working with sensitive and complex engineering data, security and controlled access are my top priorities. What I appreciate most about Box is its robust set of security and administrative features. The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is invaluable. This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected.&#10;&#10;Furthermore, the version control system is excellent. In mechanical design, we go through countless iterations. Box automatically saves previous versions of a file, allowing me to track changes or revert to an earlier design if necessary. This provides a clear audit trail and prevents the common issue of team members working off of outdated files. The platform serves as a reliable single source of truth for all project-related documentation.
> 
> **Cons**: While Box is great for general file management, its performance and features lag when handling the specific demands of heavy 3D CAD files and complex assemblies. Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow.&#10;&#10;More importantly, Box lacks the specialized tools I rely on in dedicated Product Lifecycle Management (PLM) systems like Teamcenter or Windchill. It doesn't have an integrated 3D viewer that can properly render complex assemblies, check for interferences, or manage part dependencies and Bills of Materials (BOMs). This means I always have to download the files locally to do any meaningful engineering review, which adds an extra, inefficient step to the process.
> 
> My overall experience with Box is positive, with the understanding that it is a tool for secure file sharing and collaboration, not a replacement for a dedicated engineering PLM solution. It excels at centralizing project documents, managing client deliverables, and facilitating communication around non-CAD files like specifications, reports, and presentations. The security infrastructure gives me confidence when sharing sensitive information with external partners.&#10;&#10;However, for the core task of collaborative mechanical design, it serves more as a secure repository than an active workspace. It's an excellent complementary tool in my digital toolkit for managing the business side of engineering projects, but it falls short of handling the high-performance demands and intricacies of iterative 3D design work.

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