G Suite

Collaboration app suite for teams

4.7 /5 (9826 reviews) Write a Review!

G Suite Overview

What is G Suite?

G Suite - formerly Google Apps for Work - combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Governance of these apps is provided by Google Admin Console and Google Vault.

Google Admin Console allows businesses to add users, manage devices and configure security settings for their data. Administrators can add and remove users, set up groups, and add verification steps and single sign on (SSO) all from a single console. This feature also includes mobile device management to facilitate BYOD and with the ability to implement security policies on iOS and Android devices. Google Vault allows users to archive, search and export on the company email and on-the-record chats for reporting and auditing.

G Suite Overview

Pricing

Starting from
US$6.00/month

Pricing options

Free Trial
Subscription
Value for money

Basic G Suite: $6 per user per month.

G Suite Business: $12 per user per month.

G Suite Enterprise plan: $25 per user per month.


G Suite Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai

Media

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G Suite video G Suite screenshot: Turn meetings into video conferences from any camera-enabled device G Suite screenshot: Store and share files in the cloud then access, view and edit them from a computer, tablet or phone G Suite screenshot: Protect company data and devices with single-sign-on & two-factor authentication options G Suite screenshot: Enjoy professional, ad-free, custom email with 30GB of inbox storage G Suite screenshot: Schedule teams efficiently with integrated, online, shareable calendars G Suite screenshot: Share ideas and collaborate with coworkers using Google+ G Suite screenshot: Keep files centrally stored and synced across devices G Suite screenshot: Collaborate in real time with synchronous, auto-save, real-time editing G Suite screenshot: Create and edit spreadsheets from any device G Suite screenshot: Create custom forms for online surveys and questionnaires

G Suite Reviews for UK Users

G Suite Reviews for UK Users

Overall rating
4.7
/
5
Excellent
7242

Very good
2054

Average
408

Poor
58

Terrible
64

Value for Money
4.6
Features
4.6
Ease of Use
4.6
Customer Support
4.2
95% recommended this app
Will P.

For my clients and my company

Overall my experience with G Suite is a very very good one. We've moved full teams over from the old school web mail to G Suite and everyone loved it. the administrator found is much easier to add/remove and change out users.


Jessica F.

All in one solution

Fantastic! We took 2 different cloud servers and merged them into just G Suite. We have cloud based backups, it is very user friendly (even for the less tech-savvy volunteers!), and the setup was super easy. Honestly we dragged our feet with the setup and file transfer because we expected it to be more complicated than it was! I wish we had done this a few years ago!


Felicia ann K.

Gsuite

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for


Rodrigo T.

Very good, stable, but expensive

We have used the company for several years, without major frustrations. As I said, some functions are missing, we need to think of it as part of the office, with everything you would try to manage on the intranet, it seems like something standing in the way between an intranet solution and a collaborative solution. Although I don't like this form of operation (maybe if it emulated another sharepoint it would be better), I never changed it, despite considering it sometimes, precisely because it is difficult to find a competing service that manages to maintain the same connection and operation stability. It is very rare to find bugs, just as it is very rare to be down. We use it mainly for: saving and backing up files, exchanging files between employees and third parties, exchanging and permanently storing e-mails and docs a little to create documents and spreadsheets or forms to create quick satisfaction surveys for our customers. Google sheets doesn't compare to a local office, basic functions are missing, but it's great for editing a document quickly and sharing. We have already used support, but support is weak, information is lacking and is often time consuming to return. If you can't handle self-service well, this is not a service for you.


Margarita E.

The total IT solution for schools!

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.


Will P.
Industry: Internet
Company size: 2-10 Employees

For my clients and my company

Used Daily for 2+ years
Reviewed on 12/12/2019
Review Source: Capterra

Overall my experience with G Suite is a very very good one. We've moved full teams over from the old school web mail to G Suite and everyone loved it. the administrator found is much easier to add/remove and change out users.

Pros

G Suite for the email alone is worth it. Google Drive included makes it a no brainer.
Makes administering email for big teams very easy

Cons

A long time ago, Google offered a form of G Suite for free with up to 10(?) users. Many businesses set it up and forgot about it. When trying to set it up for those accounts now, it's a major pain. It continually tells you that there's an account for that domain but doesn't tell you how to open it.
You have to contact support, then they have top make you put a code onto the website, then they try to contact the person who opened it up years back. If they don't hear from them, then they'll give you access. This is not an easy process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jessica F.
Industry: Individual & Family Services
Company size: 2-10 Employees

All in one solution

Used Daily for 6-12 months
Reviewed on 09/07/2020
Review Source: Capterra

Fantastic! We took 2 different cloud servers and merged them into just G Suite. We have cloud based backups, it is very user friendly (even for the less tech-savvy volunteers!), and the setup was super easy. Honestly we dragged our feet with the setup and file transfer because we expected it to be more complicated than it was! I wish we had done this a few years ago!

Pros

Having G Suite allowed us to condense several different file organization/data base software programs into one (G Suite). This allows our non-profit animal rescue to store animal records (owner surrender forms, shelter paperwork, vet invoices, behavior evaluations) in an organized fashion. We also use G Suite for our forms (adoption, owner surrender, etc.) for information coming in. It is very easy to organize and/or search for information. All of our volunteers can have access to what we need without navigating complicated software or programs.

Cons

Some of the add-ons to particular features within G Suite can become discontinued and no longer supported which means we need to find new and similar add-ons to meet our needs. I do appreciate that these discontinuations are done with the purpose of maintaining client privacy and ensuring that add-ons are reputable.

Some people get frustrated when they do not take the time to organize their Drive and thus they have difficulties finding documents. Organizing documents on Drive is not as intuitive for many people as it is on the actual computer drive (I'm not sure why!).

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Felicia ann K.
Industry: Higher Education
Company size: Self Employed

Gsuite

Used Other for 2+ years
Reviewed on 08/01/2020
Review Source: Capterra

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for

Pros

This product can use more security support for customers, as well as a team of operators on standby to even help with technical support even if you're the administrator of your own account and if somebody steals your code to or a possible error happens for some impossible reason or something who can help you if you're the administer, who can help you to fix this if even them themselves can not provide any help for support of their own product they are selling I have no support because somehow my credit card that was linked to this account just disappeared from my home and this is causing me to not be able to get anywhere support because they want me to verify my credit card that was either stolen from my house or somehow it disappeared into thin air. I do have a statement however and plan to contact them once again but for now I have had too much stress do to this company and have many other important people and I rather spend my time on now . Working on my own has taught me one thing that you really have better relationships with people you have developed with over the years mini good supporters that I have are still right by my side and there's others like she sweet who do not value their customers as they say they do they don't get to know them on a level where they actually know that you are you and that your information is secure and private with them and having them help you along the way.

Cons

I had worked with them and began my business with them up to ten years and they decided to disable my account and failed to give me any explanation to as a y I had my account disabled and their customer support is awful I receive no support at all after even explaining to them that I had paid for my own domain and needed this matter to be taken seriously and immediately due to me being a self-employed business owner

Rating breakdown

Ease of Use

Likelihood to recommend: 1.0/10

Rodrigo T.
Industry: Computer Software
Company size: 2-10 Employees

Very good, stable, but expensive

Used Daily for 2+ years
Reviewed on 17/04/2020
Review Source: Capterra

We have used the company for several years, without major frustrations. As I said, some functions are missing, we need to think of it as part of the office, with everything you would try to manage on the intranet, it seems like something standing in the way between an intranet solution and a collaborative solution. Although I don't like this form of operation (maybe if it emulated another sharepoint it would be better), I never changed it, despite considering it sometimes, precisely because it is difficult to find a competing service that manages to maintain the same connection and operation stability. It is very rare to find bugs, just as it is very rare to be down. We use it mainly for: saving and backing up files, exchanging files between employees and third parties, exchanging and permanently storing e-mails and docs a little to create documents and spreadsheets or forms to create quick satisfaction surveys for our customers. Google sheets doesn't compare to a local office, basic functions are missing, but it's great for editing a document quickly and sharing. We have already used support, but support is weak, information is lacking and is often time consuming to return. If you can't handle self-service well, this is not a service for you.

Pros

The best thing about the G-suite is stability. You know that it will work, you know that it will have no bugs and that you will not lose files on the drive or gmail. And it's fast.

Cons

Some features take time to appear, perhaps it is the price to pay for stability, but in general there are improvements that you don't use, and basic improvements that never arrive. For example, on the drive you still can't use folders as easily as you do in your computer's file explorer, useful panels are missing information. Another problem that I consider serious is the lack of a part of the drive that is "online only" controlled by the administrator. As it is today, it features a temporary drive for common files, because if I put backup files, client spreadsheets and sensitive data, I always know that they are also accessible from my computer or cell phone, but I would not like these files to be "loose" around. If you lose your phone, good luck trying to delete files remotely.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Margarita E.
Industry: Primary/Secondary Education
Company size: 13-50 Employees

The total IT solution for schools!

Used Daily for 2+ years
Reviewed on 26/05/2020
Review Source: Capterra

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros

Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports.

The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program.

It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed.

Easily compatible to connect data to Google sites.

Cons

I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time.

As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 9,826 user ratings
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G Suite Pricing

G Suite Pricing

Starting from
US$6.00/month
Free Trial
Subscription
Value for money

Basic G Suite: $6 per user per month.

G Suite Business: $12 per user per month.

G Suite Enterprise plan: $25 per user per month.

Basic G Suite: $6 per user per month.

G Suite Business: $12 per user per month.

G Suite Enterprise plan: $25 per user per month.

Value for Money
4.6/5
Based on 9,826 user ratings
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G Suite Features

G Suite Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.6/5
Based on 9,826 user ratings
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Categories

Additional information for G Suite

Additional information for G Suite

Key features of G Suite

  • @mentions
  • Access control
  • Access permissions
  • Archiving & retention
  • Auditing
  • Auditing & reporting
  • Authentication & security
  • Automatic backup
  • Automatic notifications
  • Calendar management
  • Calendar sync with Google
  • Chat
  • Chat functionality
  • Cloud file storage
  • Collaboration tools
  • Collaborative workspace
  • Commenting
  • Communication management
  • Conferencing
  • Configurable security settings
  • Content filtering
  • Content library
  • Content management
  • Custom email address
  • Custom forms
  • Customizable branding
  • Customizable questions
  • Customizable reporting
  • Customizable templates
  • Data entry verification
  • Data migration
  • Data storage management
  • Data synchronization
  • Document management
  • Document review
  • Document storage
  • Document templates
  • Drag & drop interface
  • Electronic signature capture
  • Email & chat archiving
  • Email alerts
  • Email archiving
  • Email integration
  • Email invitations & reminders
  • Email notifications
  • Email tracking
  • Employee communities
  • Event calendar
  • Event scheduling
  • File management
  • File transfer
  • Filtered views
  • Forms management
  • GPS integration
  • Geographic maps
  • Group calendars
  • Historical audit
  • Instant messaging
  • Live / video conferencing
  • Member forums
  • Mobile device management
  • Multi-channel communication
  • Multiple document formats
  • Multiple projects
  • Multiple user accounts
  • Offline access
  • Permission management
  • Project templates
  • Projections
  • Real time notifications
  • Real time updates
  • Remote document access
  • Resource allocation
  • Revision management
  • Role-based permissions
  • Search functionality
  • Secure data storage
  • Shared workspace
  • Single sign on
  • Survey management
  • Synchronization management
  • Synchronous editing
  • Task management
  • Task scheduling
  • Team calendars
  • Template management
  • Text editing
  • Third party integration
  • To-do list
  • Two-factor authentication
  • Two-way audio & video
  • User access controls
  • Version control
  • Version management
  • Video support
  • Web forms

Benefits

  • Access all Google apps at any time, anywhere from a computer, tablet or phone.

  • Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.

  • Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.

  • Create online documents, spreadsheets, surveys & forms, and presentations.

  • Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.

  • Build multiple project sites by choosing from hundreds of pre-built templates.

  • Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.

  • G Suite FAQs

    G Suite FAQs

    Below are some frequently asked questions for G Suite.

    Q. What type of pricing plans does G Suite offer?

    G Suite offers the following pricing plans:

    Starting from: US$6.00/month

    Pricing model: Subscription

    Free Trial: Available

    Basic G Suite: $6 per user per month. G Suite Business: $12 per user per month. G Suite Enterprise plan: $25 per user per month.

    Q. What are the main features of G Suite?

    G Suite offers the following features:

    • @mentions
    • Access control
    • Access permissions
    • Archiving & retention
    • Auditing
    • Auditing & reporting
    • Authentication & security
    • Automatic backup
    • Automatic notifications
    • Calendar management
    • Calendar sync with Google
    • Chat
    • Chat functionality
    • Cloud file storage
    • Collaboration tools
    • Collaborative workspace
    • Commenting
    • Communication management
    • Conferencing
    • Configurable security settings
    • Content filtering
    • Content library
    • Content management
    • Custom email address
    • Custom forms
    • Customizable branding
    • Customizable questions
    • Customizable reporting
    • Customizable templates
    • Data entry verification
    • Data migration
    • Data storage management
    • Data synchronization
    • Document management
    • Document review
    • Document storage
    • Document templates
    • Drag & drop interface
    • Electronic signature capture
    • Email & chat archiving
    • Email alerts
    • Email archiving
    • Email integration
    • Email invitations & reminders
    • Email notifications
    • Email tracking
    • Employee communities
    • Event calendar
    • Event scheduling
    • File management
    • File transfer
    • Filtered views
    • Forms management
    • GPS integration
    • Geographic maps
    • Group calendars
    • Historical audit
    • Instant messaging
    • Live / video conferencing
    • Member forums
    • Mobile device management
    • Multi-channel communication
    • Multiple document formats
    • Multiple projects
    • Multiple user accounts
    • Offline access
    • Permission management
    • Project templates
    • Projections
    • Real time notifications
    • Real time updates
    • Remote document access
    • Resource allocation
    • Revision management
    • Role-based permissions
    • Search functionality
    • Secure data storage
    • Shared workspace
    • Single sign on
    • Survey management
    • Synchronization management
    • Synchronous editing
    • Task management
    • Task scheduling
    • Team calendars
    • Template management
    • Text editing
    • Third party integration
    • To-do list
    • Two-factor authentication
    • Two-way audio & video
    • User access controls
    • Version control
    • Version management
    • Video support
    • Web forms

    Q. Who are the typical users of G Suite?

    G Suite has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does G Suite support?

    G Suite supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai

    Q. What type of pricing plans does G Suite offer?

    G Suite has the following pricing plans:

    Subscription

    Q. Does G Suite support mobile devices?

    G Suite supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does G Suite integrate with?

    G Suite integrates with the following applications:

    ClickMeeting, DeskAway, DirectIQ, GroupCamp Project, ONE UP, OneLogin, SuperSaaS, WorkforceGrowth, Zoho Analytics, Zoho CRM

    Q. What level of support does G Suite offer?

    G Suite offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials, Forum