--- description: Learn how Booker can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Booker. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Booker Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Booker](/software/90769/booker) # Booker Canonical: https://www.getapp.co.uk/software/90769/booker Page: 1 / 40\ Next: [Next page](https://www.getapp.co.uk/software/90769/booker?page=2) > Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better. > > Verdict: Rated **4.1/5** by 977 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Booker Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities. Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites. Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device. Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it. Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop. Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing. Save time managing your employee’s schedules and appointments with real-time calendar and booking updates. Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 977 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Mindbody - **Location**: New York, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$139.00 - **Pricing model**: Flat Rate - **Pricing Details**: Booker's Starter plan starts at $139 per month, catering to businesses looking for online booking and text messaging features, as well as managing a limited set of staff profiles and sending up to 3000 text notifications and reminders. The Accelerate plan, at $289 per month, focuses on building customer relationships through email campaigns and smart contact lists, offering unlimited active staff profile management and unlimited 2-way text notifications and reminders. The Ultimate plan, priced at $469 per month, takes businesses to the next level with automated marketing tools and customer feedback features. Lastly, the Ultimate Plus plan, at $599 per month, includes all the features of the Ultimate plan plus an AI assistant for booking, rescheduling, and answering queries, making it a comprehensive solution for businesses seeking advanced marketing and AI capabilities. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Automated Scheduling - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - Booth Rental Management - CRM - Calendar Management - Calendar Sync - Client Database - Client Management - Client Portal ## Integrations (7 total) - Clover - Google Analytics 360 - Google Calendar - Keap - Mailchimp - Meta for Business - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software) ## Related Categories - [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software) - [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software) - [POS Systems](https://www.getapp.co.uk/directory/195/point-of-sale/software) - [Salon Software](https://www.getapp.co.uk/directory/212/salon/software) - [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software) ## Alternatives 1. [Acuity Scheduling](https://www.getapp.co.uk/software/91169/acuity-scheduling) — 4.8/5 (5735 reviews) 2. [Vagaro](https://www.getapp.co.uk/software/103275/vagaro) — 4.7/5 (3472 reviews) 3. [Calendly](https://www.getapp.co.uk/software/102609/calendly) — 4.7/5 (4070 reviews) 4. [Google Calendar](https://www.getapp.co.uk/software/91461/google-calendar) — 4.8/5 (3964 reviews) 5. [Goldie](https://www.getapp.co.uk/software/2061688/goldie) — 4.8/5 (1125 reviews) ## Reviews ### "Get booked\!" — 5.0/5 > **Janet** | *22 April 2019* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: After using several booking software, this has been my go-to and preferred booking method for my cosmetic business. Sales tracking and inventory management are easy to monitor. The included POS system is easy to use as well and has been convenient\! > > **Cons**: Calendar compatibility is a con, however, I enjoy manually tracking within the software. > > After using for over a year, I have grown accustomed to this software and probably will stay with it in the foreseeable future\! ----- ### "Using it for our Med Spa" — 5.0/5 > **Michael** | *24 September 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system. > > **Cons**: We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances. > > Booker does what we need, support has always been responsive and it is easy to use. ----- ### "Are the Other Reviewers Using the same Booker as Myself: Terrible App" — 2.0/5 > **Charles** | *26 February 2023* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It's hard to list any pros when there are so many cons to this App. > > **Cons**: Too many issues to list. There are literally options on the App and on the web version that do not work. I mean I have literally called Booker support to discuss an option I am looking at to find out it doesn't currently work. The least they could do is remove the option to save people from wasting their time. There are options that are available that have not worked in the nearly 3 years we have been using the software. I've sent trouble tickets to support and received replies that were not even related to the question I asked. I'm not boasting, being sarcastic, etc, but I guarantee you that I know more about the Booker software than their Level 1 Techs and probably more than some Level 2 techs. > > I can't believe that 956 people left a review on this website and the average is 4.10\! My best guess is you are only using the software as a glorified version of paper schedule book. If you are using more than just the most very basic functions of this software you would know just how bad it is. Again not boasting, but I have multiple IT related degrees and various certifications plus 25+ years experience in various IT roles. I say that to tell you that we would be spending a fortune on tech support to help us, hours on the phone with Booker and without a doubt we would have already switched to another brand of software by now. If I had the time, I would research other products and switch tomorrow. Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics business, so I'm resigned to make the most of it for now. One last thing, I was told that Mindbody bought Booker to use it solely for hair salons, spa, barbers and similar types of businesses. I notice quite a few reviews on here that aren't remotely related to the Beauty industry. I can also tell you that the software still has categories like Transportation, Swimming, Soccer, Auto Repair, Floral, Electronics repair and many more when setting it and the services up. ----- ### "Just switched BACK to Booker from another booking software" — 4.0/5 > **Celeste** | *25 July 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options. > > **Cons**: The customer support could be faster and more helpful. The client end of scheduling could be easier for the client. > > We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though\!\! ----- ### "Look elsewhere for scheduling & business software" — 3.0/5 > **Valerie** | *10 February 2023* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: can access schedule from mobile devices || clients can book appointments via web link > > **Cons**: unreliable , inconsistent, lack of ownership when software not working, lack of ownership when they add services to our list that we don't offer, no report is accurate > > disappointed ----- Page: 1 / 40\ Next: [Next page](https://www.getapp.co.uk/software/90769/booker?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90769/booker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data