--- description: Learn how Grasshopper can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Grasshopper. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Grasshopper Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Grasshopper](/software/90779/grasshopper) # Grasshopper Canonical: https://www.getapp.co.uk/software/90779/grasshopper Page: 1 / 16\ Next: [Next page](https://www.getapp.co.uk/software/90779/grasshopper?page=2) > Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month. > > Verdict: Rated **4.3/5** by 360 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Grasshopper \- Get a Toll Free or Local Number With Multiple Extensions - “Press 1 for Sales, 2 for Support, 8 for the Name Directory” - Number Portability - Completely customizable, your main greeting will make your small business sound like a big company. - Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension. - On Hold Music from Grasshopper is a great way to keep your callers happy and engaged while on hold. - A Name Directory is a feature commonly found in large company phone systems. Available from Grasshopper, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers. Simply enter your employee names online, and callers can search for them by first or last name. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 360 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTo - **Location**: Orem, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$14.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Available only in the USA and Canada. Please contact GoTo for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Chat/Messaging - Contact Management - Employee Directory - Fax Management - For Cloud Phone Systems - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Online Voice Transmission ## Integrations (2 total) - Google Voice - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) - [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software) - [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.co.uk/directory/1101/cloud-pbx/software) ## Alternatives 1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (885 reviews) 2. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (468 reviews) 3. [800.com](https://www.getapp.co.uk/software/2008915/800-com) — 4.7/5 (362 reviews) 4. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (919 reviews) 5. [RingEX](https://www.getapp.co.uk/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) ## Reviews ### "Full-featured phone system at a reasonable price" — 5.0/5 > **Lisa** | *12 April 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It was very easy to set up, even though my company's phone system is pretty complicated. They have great tools that are easy to implement. For example, I change the forwarding for at least one of my extensions several times a day. This process is easy and everything works flawlessly, as does the simultaneous ringing of my cell phone when someone calls my extension. I had some trouble with one number I ported from another provider, and the help desk fixed it within a couple of hours. A few months later, I had problems porting a fax number from an online fax provider, and they fixed it immediately. (The fax feature provided by Grasshopper is excellent, too\!) Their prices are very reasonable, and they have taken a great deal of worry off my plate. I am very glad I found this software\! > > **Cons**: I can't say I have had any problems with the software that wasn't taken care of immediately by the excellent tech support. I had a little trouble setting up the extensions and recordings, but I had never had anything but an old-fashioned phone system before. Considering my lack of experience, the virtual system was not hard to figure out, and it was well worth it\! > > My customers are still telling me how impressed they are with the new system. We've had it for just over a year now, and some of the aches and pains of the old system have faded in my mind. Even so, I can tell you it's leaps and bounds above the last system we had. It takes around 10% of the time I used to spend setting up old extensions, and causes almost none of the aggravation and worry I had with the old system. ----- ### "The most features for the price" — 5.0/5 > **Brent** | *18 July 2019* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Grasshopper offers business telephone features that you will pay a lot more for with any other provider. You get a phone number, voicemail, unlimited calling, IVR, multiple extensions, and custom call management. > > **Cons**: Lacks advanced call features you might find with other VOIP providers, and because it's a virtual phone service, you still have to use your mobile phone to answer calls. Also, the Android app is a bit buggy and doesn't always notify me when I've missed a call, so I have to open the app to check it. > > Very positive overall. ----- ### "Quality of app is no longer good" — 1.0/5 > **David** | *11 May 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It was a fine until a couple of months ago. I had no issue before. > > **Cons**: They made the app much much worse and also increased the price. I have to login by email to the program every time I want to see who called me, which I didn’t need to do before. Extremely inconvenient. Now I need to look for a different provider. Also, the texting function has never worked ----- ### "A Solid Tool" — 4.0/5 > **Andrea** | *25 September 2024* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: I loved how easy it was to set up new extensions with Grasshopper. > > **Cons**: Recording messages was challenging at times because the first word or two would be cut off during playback. > > Overall, I found Grasshopper easy to use and competitively priced. It worked well for us as a solution for our helpdesk ----- ### "Best Virtual Phone\!" — 5.0/5 > **Rian** | *18 May 2018* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: I have tried other virtual phone systems, and I am happy I made the switch to Grasshopper. First off, their app, flawless\! Never once has the app crashed on me. I have 3 toll-free phone numbers, using the cell app, I can simply change what number I want to call from without revealing my personal number. I was able to upload my own custom recorded auto attendant message and upload VM greetings for each extension. Bringing over my toll free numbers was a breeze, they easily stepped me thru the process. I can transfer calls and put calls on hold while on the phone, a game changer\! My favorite feature, is Call Blasting. Where when a caller chooses a specific number, grasshopper will ring multiple phones at once until the call is answered\! I am very happy with Grasshopper and I highly recommend it to anyone wanting a top notch professional phone system\! > > **Cons**: On the grasshopper call log, sometimes it errors and logs the wrong phone number that the call came in on. The incoming Caller ID is correct, however the GH Log will show they called Line 2, when I know it was line 1.. Not a big deal, I'm sure they will fix that soon ;-) ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.co.uk/software/90779/grasshopper?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90779/grasshopper) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data