Deputy
About Deputy
Deputy is a top-rated workforce management software designed for businesses in hospitality, healthcare, retail, and services. Trusted by brands like Honest Burgers, Lifeways, CitizenM, HC-One, and F45 Training, Deputy makes managing hourly employees a breeze. Simplify scheduling, time tracking, labour forecasting, and team communication, all while ensuring compliance and boosting efficiency.
Rated 4.8/5 on Apple and 4.6/5 on Google, users love Deputy’s intuitive app, cost-effective solutions, and strong data security. Save time, reduce costs, and boost productivity with Deputy.
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great, user-friendly product!
Reviewed on 23/09/2024
Pros
It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.
Cons
Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and reliable scheduling tool
Reviewed on 07/11/2024
Deputy has an insane amount of features that help with the management of a business, but we mostly...
Deputy has an insane amount of features that help with the management of a business, but we mostly use it for our schedules and shifts, which has worked amazingly because the platform allows you to work quickly and in a simplified manner. It has also helped us in decreasing our costs regarding wages because we are able to plan our shifts according to our sales and make sure that we are scheduling our staff in the right time. It has helped us improve our communication and it's an effective product to save time and approve simple things like day-off requests without directly communicating with a team leader.
Pros
Deputy is an intuitive tool and it's one of my favorites because it can build many schedules in a matter of minutes and not have you forget essential aspects like employee skills, costs, and locations. The platform is available to all our teams and that also means that when someone can't make it, another employee is able to immediately swap shifts with them without going through the process of making calls, but I'm also able to pick them based on skills. Deputy also considers the legal parameters and makes sure that everything is on the right track, taking in consideration paid breaks, vacation, and premium pay. Lastly, I like the recent addition of Artificial Intelligence into the schedule maker because it creates almost-perfect schedules with the right amount of members taking into account the costs associated.
Cons
My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops. The app sometimes freezes randomly when using, especially when wanting to start a shift, and overall, it's a very slow app, when clicking on any function it will take ages to load the information, I wish this was improved as soon as possible because I want to be able to use the app without worrying.
- Industry: Photography
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
A 360 app for managing workforce with some bugs
Reviewed on 02/11/2024
The app is easy to use and helpful but the bugs needs to be addressed.
The app is easy to use and helpful but the bugs needs to be addressed.
Pros
The news feed feature in deputy is very helpful and this is an innovative idea for a time tracking app.
Cons
There are a lot of bugs in the app.
1. In the ‘people’ section, not everyone in the organisation shows up. There is no filter there, just randomly some of the staff doesn’t show up in the list.
2. It some times calculates the time of the shift incorrectly.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use and efficient for staff rostering - Deputy
Reviewed on 11/12/2024
Overall, easy to use and efficient for daily operations because of interface, and real-time updates.
Overall, easy to use and efficient for daily operations because of interface, and real-time updates.
Pros
User friendly interface! Aesthetically pleasing! Not too cluttered!
Cons
Lack of customer service support, along with few customization options, and lack of accessibility features!
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the best Scheduling tools
Reviewed on 01/11/2024
This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair...
This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair and interconnected.
Pros
Deputy makes communication, scheduling, payroll budgeting, and so much more wicked easy! The mobile app and website allow for there to be no communication, and everyone has access anytime they need or want.
Leave management is also a lot easier!
Cons
Sometimes the leave accrual can be a little difficult to set up properly, requiring some reconciliation between our payroll provider and it's figures. I wish they had a working integration with Paychex that didn't require paying Paychex.
Some staff have difficulty receiving push notifications, but there are also texts and email notification, and the interface can be a little confusing for first time users.
The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements.
Deputy FAQs
Below are some frequently asked questions for Deputy.Q. What type of pricing plans does Deputy offer?
Deputy offers the following pricing plans:
- Starting from: £3.00/month
- Pricing model: Subscription
- Free Trial: Available
Scheduling: £3/user/mo Time&Attendance: £3/user/mo Premium: £4/user/mo Enterprise: Contact us
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
ADP Workforce Now, BambooHR, Bob, Box, Clover, Dropbox Business, Epos Now, Equals, Google Calendar, Google Workspace, Gusto, IDEXX Neo, Ideagen OpCentral, Indeed, JobAdder, Kallidus Recruit, LastPass, Lightspeed Retail, MYOB Business, Microsoft Azure, Microsoft Outlook, NetSuite, Okta, OnPay, PayPlus, Paychex Flex, Paycom, Paycor, Paylocity, Proliant, QuickBooks Online, QuickBooks Online Advanced, Revel Systems, Rippling, SC Training, Salesforce Work.com, Sapling, Sequoia, ServiceM8, Shopify, SimplePay, Square Point of Sale, Talenox, Tapcheck, Tenzo, TriNet, TriNet Zenefits, VMware Workspace ONE UEM, Wagepoint, WennSoft, WhosOnLocation, WorkflowMax, Xero, Zapier, iPayroll, intelliHR, simplepay.ca, talech
Q. What level of support does Deputy offer?
Deputy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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