About Deputy

Deputy is an all-in-one employee scheduling, time & attendance tracking (digital time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.

Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!

Key benefits of Deputy

  • Run multiple business and locations under one account.
  • Save time on payroll processing and administrative tasks
  • Communicate and get confirmation of read receipts
  • Delegate tasks and track progress
  • Reduce double handling of schedules and timesheets
  • Visibility across your organisation and locations, anywhere, anytime
  • Safe & secure data storage
  • Regular product upgrades and enhancements for free
  • No hardware or software required - just internet access

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, English, French, German, Italian and 5 others, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

    Images

    Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications.
    Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll.
    Deputy Software - Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation.
    Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.
    Deputy Software - Free trial and help to set you up with Deputy. Get started: www.deputy.com
    View 6 more
    Deputy video
    Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications. Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll. Deputy Software - Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation. Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers. Deputy Software - Free trial and help to set you up with Deputy. Get started: www.deputy.com

    Features

    Total features of Deputy: 118

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Ad hoc Analysis
    • Ad hoc Reporting
    • Administrative Reporting
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Auto Scheduler
    • Automated Scheduling
    • Automatic Time Capture
    • Availability Management
    • Biometric Recognition
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Certification Tracking
    • Clock In / Out
    • Commenting/Notes
    • Communication Management
    • Compliance Management
    • Compliance Tracking
    • Contractor Management
    • Cost Analysis
    • Cost Management
    • Customisable Branding
    • Data Import/Export
    • Deadline Management
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling
    • Employee Self Service
    • Employee Time Tracking
    • FMLA Administration
    • Faculty/Staff Management
    • Feedback Management
    • Forecasting
    • GPS
    • Geolocation
    • Group Scheduling
    • HR Management
    • Instructor Management
    • Labor Cost Reporting
    • Labor Forecasting
    • Labor Management
    • Leave Tracking
    • Location Tracking
    • Manual Time Entry
    • Messaging
    • Messaging/Shift Dispatching
    • Mobile Access
    • Mobile Alerts
    • Mobile Time Tracking
    • Multi-Location
    • Offline Access
    • Offline Time Tracking
    • On Call Scheduling
    • Online Punch Card
    • Online Scheduling
    • Online Time Clock
    • Online Time Tracking Software
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Predictive Analytics
    • Process Control
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Management
    • Resource Scheduling
    • SMS Messaging
    • Salaried Employee Tracking
    • Schedule Distribution
    • Scheduling
    • Search/Filter
    • Secure Login
    • Self Scheduling
    • Self Service Portal
    • Shift Scheduling
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Tagging
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Template Management
    • Third Party Integrations
    • Time & Attendance
    • Time Clock
    • Time Off Management
    • Time Off Requests
    • Time Tracking
    • Timesheet Management
    • Training Management
    • User Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • Waitstaff Management

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    Reviews

    Overall rating

    4.7 /5
    (565)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.6/5

    Already have Deputy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 565
    Glenda M.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Excellent & Easy to Use Time Management System

    Reviewed on 28/10/2016

    Our experience with Deputy right from the very beginning has been nothing but fantastic. If you...

    Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
    We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

    Pros

    The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

    Cons

    The Android app doesn't provide as many features as the IPhone app.

    Troy M.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...

    Reviewed on 27/07/2019

    We had employees staying clocked on after shifts milking the clock. We didn't notice it until it...

    We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

    Pros

    Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

    Cons

    I wish it synced with my Google calendar. Only thing missing.

    Natalie O.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    No bad until you try to leave

    Reviewed on 27/08/2018

    I have rarely ever left a negative review in my life but after my recent experience I feel it's...

    I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

    Pros

    It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

    Cons

    Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

    Response from Deputy

    Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

    Alex B.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Deputy

    Reviewed on 09/03/2021

    Highly positive, we sought to use other platforms and software purely because it didn’t Oteri rate...

    Highly positive, we sought to use other platforms and software purely because it didn’t Oteri rate well with other financial software

    Pros

    Ease of use, very user friendly for both employer and employee

    Cons

    Intergrating other financial applications was difficult

    Rachael C.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Outstanding Customer Support

    Reviewed on 10/11/2016

    Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake...

    Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
    Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
    The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
    As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
    We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

    Pros

    Worked closely with our team to add additional features required
    Fast response time
    Realistic time-frames
    Great problem solving skills, and solutions
    Helps with rostering efficiently,
    Forecast of costs,
    Ensures Compliance
    Reporting functions
    Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
    New upgrade of system is more user friendly and responsive

    Cons

    More updates on system features/upgrades to come
    More training for Support staff on system set up
    Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

    Showing 5 reviews of 565 Read all reviews

    Deputy FAQs

    Below are some frequently asked questions for Deputy.

    Deputy offers the following pricing plans:

    • Starting from: US$2.50/month
    • Pricing model: Per User
    • Free Trial: Available

    Deputy has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Deputy supports the following languages:

    Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

    Deputy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Deputy integrates with the following applications:

    ADP Workforce Now, BambooHR, Box, Clover, Dropbox Business, Epos Now, Google Calendar, Google Workspace, Gusto, IDEXX Neo, LastPass, Lightspeed POS, Lightspeed Retail, MYOB Essentials, Microsoft Azure, Microsoft Outlook, NetSuite, NetSuite for Retail, Okta, Paylocity, QuickBooks Online Advanced, Quickbooks Online, Revel Systems, Salesforce Work.com, ServiceM8, Square Point of Sale, VMware AirWatch, Vend, Wagepoint, WhosOnLocation, WorkflowMax, Xero, Zapier, talech

    Deputy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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