Deputy
About Deputy
Deputy is a top-rated workforce management software designed for businesses in hospitality, healthcare, retail, and services. Trusted by brands like Honest Burgers, Lifeways, CitizenM, HC-One, and F45 Training, Deputy makes managing hourly employees a breeze. Simplify scheduling, time tracking, labour forecasting, and team communication, all while ensuring compliance and boosting efficiency.
Rated 4.8/5 on Apple and 4.6/5 on Google, users love Deputy’s intuitive app, cost-effective solutions, and strong data security. Save time, reduce costs, and boost productivity with Deputy.
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Pricing starting from:
£3.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Deputy
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
£3.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Deputy: 105
Alternatives
TimeSimplicity
RUN Powered by ADP
Microsoft Excel
WhenToWork
Reviews
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- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent & Easy to Use Time Management System
Reviewed on 28/10/2016
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you...
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.
Pros
The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.
Cons
The Android app doesn't provide as many features as the IPhone app.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Deputy solves scheduling and timesheet issues
Reviewed on 07/02/2023
As a company in a dynamic business, we use Deputy to track employee hours, breaks, meals, and...
As a company in a dynamic business, we use Deputy to track employee hours, breaks, meals, and vacation requests. It's convenient to set up a time. We make good use of the ability to choose from several locations as well as the News Feed. They like how simple it is to use.
Pros
User friendliness of the interface is high. It gives just enough information to make decisions, without overwhelming the reader with facts that are unrelated to the topic at hand.
Cons
The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance. It would be convenient if each user could customize their own color scheme and background image.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Worst customer support ever
Reviewed on 18/01/2022
Pros
It is easy to schedule, roster available on smart phone and has a time clock system so employee work hours can be tracked and monitored.
Cons
If a software is going to suit many businesses (as advertised) the company needs to be open to discussions with all types of businesses so that the software is adaptable. This does not happen.
The customer support is atrocious. You get a robot answering then a online chat forum. It is time consuming to interact with this forum - they waste time repeating your questions, responses are very condescending, they have no power to make any changes.
For example, I have for the last month requested that someone from the country I live in and is involved with the software design(and therefore have the ability to make changes) contact me (?telephone) I have finally been told that even if they call they will not be from within the country I live in - and therefore are just one level higher in the overseas call centre.
One frustrating example - the time clock system is an important part of any rostering system - and they have just issued a new feature where staff can clock in and out from home, without any consultation or ability to turn off this feature. While this may suit some businesses it does not suit mine and I am sure I am not alone. Unfortunately this leaves the door open for staff to be fraudulent and defeats the purpose of a clock on/clock off system.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Incredible amount of function. Deputy is a great solution to rostering/payroll if you can...
Reviewed on 13/01/2023
Made my busy day easier!
Made my busy day easier!
Pros
Constantly updated, great user interface with lots of features.
Cons
Can be slow to load on older machines /with a slow internet connection
Reasons for Choosing Deputy
The workforce was too basic for our needs.Switched From
CEIPAL WorkforceReasons for Switching to Deputy
Had the easiest-to-use interface and was easily accessible on phones /tablets /computers etc. Ran into limitation issues with other hardware.- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Agritainment / Seasonal Use
Reviewed on 24/05/2023
Pros
Ease of communication with employees, flexibility of the program, schedule execution and viewing, timeclock ease of use.
Cons
Some limitations of features. We like the employee review at the end of each day, but you cannot view or sort who left the review, so there is some value lacking there. We also are lacking an HR management option with our program.
Deputy FAQs
Below are some frequently asked questions for Deputy.Q. What type of pricing plans does Deputy offer?
Deputy offers the following pricing plans:
- Starting from: £3.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Scheduling: £3/user/mo Time&Attendance: £3/user/mo Premium: £4/user/mo Enterprise: Contact us
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
ADP Workforce Now, BambooHR, Box, Clover, Dropbox Business, Epos Now, Google Calendar, Google Workspace, Gusto, IDEXX Neo, LastPass, Lightspeed POS, Lightspeed Retail, MYOB Business, Microsoft Azure, Microsoft Outlook, NetSuite, NetSuite for Retail, Okta, OnPay, Paychex Flex, Paycor, Paylocity, Proliant, QuickBooks Online, QuickBooks Online Advanced, Revel Systems, Rippling, Salesforce Work.com, Sapling, ServiceM8, Shopify, SimplePay, Square Point of Sale, TriNet Zenefits, VMware AirWatch, Vend, Wagepoint, WhosOnLocation, WorkflowMax, Xero, Zapier, talech
Q. What level of support does Deputy offer?
Deputy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Deputy.
- Task Management Software
- Employee Scheduling Software
- Calendaring Software
- Clocking Systems
- Scheduling Software
- Leave Management System
- Workforce Management Software
- Time Tracking Software
- Attendance Tracking Software
- Catering Software
- Restaurant Management Software
- Applicant Tracking Systems (ATS)
- Nonprofit Project Management Software
- Nurse Scheduling Software
- Medical Scheduling Software
- Human Resources Software
